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El. knyga: Generative AI in e-Business: 22nd Workshop on e-Business, WeB 2023, Hyderabad, India, December 9, 2023, Revised Selected Papers

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This book constitutes revised selected papers from the 22nd Workshop on e-Business, WeB 2023, which took place in Hyderabad, India, on December 9, 2023.





The purpose of WeB is to provide a forum for researchers and practitioners to discuss findings, novel ideas, and lessons learned to address major challenges and map out the future directions for e-Business. The WeB 2023 theme was Generative AI in e-Business.





The 13 full papers included in this volume were carefully reviewed and selected from a total of 46 submissions. They focus on both the transformative potential and the challenges of integrating generative AI into e-business models, paving the way for a future where AI empowers businesses and enriches lives.
Is Software Customization an Impediment or Enabler for Digital
Transformation in the Era of Large Language Models.- The Determinants of
Digital Government Transformation through Collaborative Governance.- The
Impact of Online Health Misinformation on the Public.- The Cognition Cube: A
Framework for Organizing AI Systems Research.- How to Strengthen Personal
Cyber Security Competencies? Extending the Cyber Security Domain Model (CSDM)
to Individuals: A Literature-Based Domain Analysis.- An Exploratory Analyses
of Consumers Digital Focus on Bitcoin Price and Activity.- Drivers of
Perceived Value of Cryptocurrency: Comparing Stablecoins and Non-stable
Cryptocurrency.- Digital Product Design and Customer Experience: Setting the
Stage for Interdisciplinary Research Based on Value Co-Creation and
Organizational Routines.- An Instructive Guide for Extracting Digital and IT
Competence of Firms Using Natural Language Processing on Earnings Call
Transcripts.- Bridging the Trust Gap in Machine Learning Automation:
Enhancing End-User Confidence through Generative AI-Driven Explanations in
Natural Language.- The Impact of Dark Side Personality on Consumer Online
Brand Defending: A Study on Apple vs Android.- Navigating the Storm: Business
Resilience in the Age of Climate Change.- ESG Risk Assessment Tool for Indian
Small and Medium Enterprises.