Foreword by Stephen M.R. Covey |
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Preface: Tastes Great and Good for You |
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Acknowledgments |
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xxiii | |
If You've Already Read Principled Profit: Marketing That Puts People First |
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xxv | |
Introduction: Green Marketing Is a Mandate from Nature |
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PART I THE WAY OF THE GOLDEN RULE |
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Chapter 1 Because People Matter |
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The Road to Your Success: Providing Value to Others |
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Chapter 3 Advantages of Doing the Right Thing |
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Why Responsible Companies Perform Better |
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Johnson 8i Johnson: A Lesson in Ethical Crisis PR |
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One Part of Corporate Social Responsibility: Strategic Giving |
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Not Just Corporate, but Personal Responsibility |
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Keys to Success...and Happiness |
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The Magic Triangle: Quality, Integrity, Honesty |
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Who Wins When You Market with Quality, Integrity, and Honesty? |
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How the Magic Triangle Positions You Better in a Tough Economy |
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Chapter 4 Marketing versus Adversarial Sales |
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Marketing Instead of Sales |
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Chapter 5 Sales the Right Way |
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Three Wise Sales Strategies from the UMass Family Business Centerand One from Someone Else |
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Chapter 6 Expand the Model Exponentiallyby Making It Personal |
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John Kremer and Biological Marketing |
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Bob Burg and Winning without Intimidation |
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PART II THE NEW MARKETING MINDSET |
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Chapter 7 The New Marketing Matrix |
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Chapter 8 Abundance versus Scarcity |
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The Old Scarcity Paradigm |
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The Prosperity Consciousness Paradigmand Its Problems |
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The New Vision: Not Scarcity, Not Prosperity, but Abundance |
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The Abundance Model in Business |
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Chapter 9 Build Powerful Allianceswith Competitors, Too |
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Turn Your Competitors into Allies |
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You've Done the Hardest PartNow, Network with Complementary Businesses |
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Social ProofTurn Your Customers and Suppliers into Evangelists |
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It's Not about Transactions, It's about Relationships |
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Chapter 10 How the Abundance Paradigm Eliminates the Need to Dominate a Market and Allows You to Better Serve Your Customers |
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The Death of Market Share |
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Chapter 11 Exceptions: Are There Cases When Market Share Really Does Matter? |
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Extremely Limited or Saturated Markets |
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Chapter 12 Some Real Loyalty Programs from Big Companies |
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Stop & Shop's Two Promotions |
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Other Affinity Promotions |
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Chapter 13 Marketing Green |
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How You Benefit by Marketing Green |
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Don't Get Stuck in the Greenwashing Swamp |
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Thriving as the Bar Is Raised |
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PART III HANDS-ON WITH COOPERATIVE, PEOPLE-CENTERED MARKETING |
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Chapter 14 Getting Noticed in the Noise and Clutter: A Brief Introduction to Effective Marketing Techniques |
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Chapter 15 Practical Tools for Effective Marketing |
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Coverage in Do-It-Yourself Media |
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Twenty-First-Century Toolkit |
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Internet Discussion Groups and Social Networking Sites |
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Social Media Dos and Don'ts |
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User-Friendly Web Sites with Newsletters |
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Highly Targeted Advertising and Direct Mail |
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Guerrilla Gifting and Sampling |
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The Triangle of Expertise: Get Paid to Do Your Own Marketing |
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Chapter 16 Give the People What They Want |
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When Satisfaction Isn't Enough |
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Shopping as Experience and Entertainment |
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Reputation Management in the Twenty-First Century |
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Chapter 17 Marketing as Social Change, and Social Change as Marketing |
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Barbara Waugh, Corporate Revolutionary |
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Case Study: Save the Mountain |
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Chapter 18 Community-Focused and Charity/Social Change Marketing |
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Chapter 19 Taking the Concept beyond Marketing: Abundance and Sustainability in Businesses and in Society |
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Recap of Our Core Principles |
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What Could a Sustainable Future Look Like? |
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Amory Lovins: Reinventing Human Enterprise for Sustainability |
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John Todd: Waste Streams into Fish Food |
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Profit by Thinking Like Lovins and Todd |
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A Social Movement Around Business Ethics |
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Chapter 20 Abundance and Wealth Creation |
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Powerful Product Creation |
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More Help from Jay and Shel |
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Notes |
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Index |
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