Atnaujinkite slapukų nuostatas

El. knyga: The Handbook of Brand Management Scales

(IÉSEG School of Management, France), (University of Bath, UK)
  • Formatas: 330 pages
  • Išleidimo metai: 05-Aug-2015
  • Leidėjas: Routledge
  • ISBN-13: 9781317803164
Kitos knygos pagal šią temą:
  • Formatas: 330 pages
  • Išleidimo metai: 05-Aug-2015
  • Leidėjas: Routledge
  • ISBN-13: 9781317803164
Kitos knygos pagal šią temą:

DRM apribojimai

  • Kopijuoti:

    neleidžiama

  • Spausdinti:

    neleidžiama

  • El. knygos naudojimas:

    Skaitmeninių teisių valdymas (DRM)
    Leidykla pateikė šią knygą šifruota forma, o tai reiškia, kad norint ją atrakinti ir perskaityti reikia įdiegti nemokamą programinę įrangą. Norint skaityti šią el. knygą, turite susikurti Adobe ID . Daugiau informacijos  čia. El. knygą galima atsisiųsti į 6 įrenginius (vienas vartotojas su tuo pačiu Adobe ID).

    Reikalinga programinė įranga
    Norint skaityti šią el. knygą mobiliajame įrenginyje (telefone ar planšetiniame kompiuteryje), turite įdiegti šią nemokamą programėlę: PocketBook Reader (iOS / Android)

    Norint skaityti šią el. knygą asmeniniame arba „Mac“ kompiuteryje, Jums reikalinga  Adobe Digital Editions “ (tai nemokama programa, specialiai sukurta el. knygoms. Tai nėra tas pats, kas „Adobe Reader“, kurią tikriausiai jau turite savo kompiuteryje.)

    Negalite skaityti šios el. knygos naudodami „Amazon Kindle“.

The Handbook of Brand Management Scales is a concise, clear and easy-to-use collection of scales in brand management. Scales are a critical tool for researchers measuring consumer insights, emotions and responses. Existing handbooks of marketing scales do not include (or include very few) scales related to brand management constructs. This book is the first to meet this need.

Sample scales include brand personality, brand authenticity, consumer–brand relationships and brand equity. Each scale is included with a clear definition of the construct it is designed to benchmark, a description of the scale itself, how to use it and examples of possible applications in managerial and academic contexts.

A much-needed reference point, this is a unique, vital and convenient volume that should be within reach of every marketing scholar's and manager's desk.

Recenzijos

Brands are a magic and fascinating world. But so many studies, surveys and researches have been conducted on brands that travelling through the Brand world is a difficult journey. To find a path in the jungle of concepts, the variety of theories and the large array of metrics, guidance is needed. With a theoretical background and methodological properties as well as relevant scales this handbook provides that help. In the name of all the future students and young searchers, facing for the first time the complexity of brands and brand management, we have to thank Lia Zarantonello and Véronique Pauwels-Delassus for their useful handbook. - Professor Marie-Hélčne Fosse-Gomez, University of Lille, Executive Director in charge of Research, French Marketing Association, France

This handbook contains robust, testable, reliable and valid branding scales developed by well recognised academics. It is a tool that can help all brand management researchers, both practitioners and academics, to conduct rigorous survey research, save time and produce quality research output. - Dr Cleopatra Veloutsou, University of Glasgow, UK

The Handbook of Brand Management Scales will serve as a wonderful resource for anyone interested in conducting research on brands. - David E. Sprott, Boeing / Scott & Linda Carson Chaired Professor of Marketing, Washington State University, USA

This handbook is an impressive and up to date compilation of brand management scales dealing with all core themes such as brand personality, brand authenticity and consumers emotions toward the brand. No doubt this book will quickly become a must have for any practitioners or researchers involved in the branding management research field. - Professor Pierre Valette-Florence, IAE de Grenoble & CERAG, Université Grenoble Alpes, France

The last two decades have seen many exciting new areas of branding research; authenticity, attachment/love and experience, to name a few. Yet researching these new (and older) topics calls for well-validated scales. This book is indispensable for anyone doing branding research today. - Rajeev Batra, S.S. Kresge Professor of Marketing, University of Michigan, USA

Appropriate metrics are increasingly more important in order to properly manage brands in markets characterized by growth in technological, relational and competitive complexity. This handbook provides a detailed description of relevant scales useful to address a variety of branding issues; from brand knowledge analysis to brand emotions and relationship management. This is a remarkable example of relevance both for academic and managerial communities. - Bruno Busacca, Dean, SDA Bocconi School of Management and Professor, Department of Marketing, Universitą Luigi Bocconi, Italy

Wonderful! The handbook that was missing in brand management is finally here. I found all the measure scales for answering managerial brand issues. It is my new reference book: relevant, helpful, easy to use and thorough. - Géraldine Michel, Professor, IAE of Paris, University Paris1 Panthéon-Sorbonne, Director of Brands & Values Chair, France

The thirteen thematic sections of this Handbook are very clearly organized; with an overview, extensive and rigorous presentation of the scales development, and a strong academic and managerial focus. The scales included come mainly from journals belonging to the two highest tiers of UK/French Journal rankings, a selection procedure that ensures the highest quality throughout the book.- Christian DERBAIX, Professor Emeritus, Louvain School of Management, Belgium

List of tables
xii
List of boxes
xiv
Acknowledgments xv
Foreword xvi
K. L. Keller
Foreword xviii
S. Sthanunathan
Introduction 1(5)
1 Brand identity and brand image
6(20)
1.1 Overview
6(1)
1.2 Brand image (Hsieh, 2002)
7(3)
1.3 Online corporate brand image (Da Silva & Syed Alwi, 2008)
10(3)
1.4 Political candidate's brand image (Guzman & Sierra, 2009)
13(2)
1.5 B2B service brand identity (Coleman, de Chernatony & Christodoulides, 2011)
15(3)
1.6 Non-profit brand image (Michel & Rieunier, 2012)
18(3)
1.7 Academic focus
21(1)
1.8 Managerial focus
22(4)
References
24(2)
2 Brand associations
26(17)
2.1 Overview
26(1)
2.2 Brand associations (Low & Lamb, 2000)
27(3)
2.3 Team brand associations in professional sport (Ross, James & Vargas, 2006)
30(4)
2.4 Corporate brand associations (Mann & Ghuman, 2014)
34(4)
2.5 Academic focus
38(1)
2.6 Managerial focus
39(4)
References
40(3)
3 Brand personality
43(49)
3.1 Overview
43(1)
3.2 Dimensions of brand personality (Aaker, 1997)
44(4)
3.3 Japanese and Spanish brand personality constructs (Aaker, Benet-Martinez & Garolera, 2001)
48(5)
3.4 Personnalite humaine et de marque/Human and brand personality (Ferrandi & Valette-Florence, 2002)
53(3)
3.5 Brand personality in charitable giving (Venable, Rose, Bush & Gilbert, 2005)
56(3)
3.6 Destination personality (Ekinci & Hosany, 2006)
59(3)
3.7 Gender dimensions of brand personality (Grohmann, 2009)
62(4)
3.8 New measure of brand personality (Geuens, Weijters & De Wulf, 2009)
66(4)
3.9 Brand personality applied to cities (Kaplan, Yurt, Guneri & Kurtulus, 2010)
70(3)
3.10 Industrial brand personality (Herbst & Merz, 2011)
73(4)
3.11 Barometre de la personnalite de la marque/Brand personality barometer (Ambroise & Valette-Florence, 2010a, 2010b)
77(3)
3.12 Brand personality appeal (Freling, Crosno & Henard, 2011)
80(4)
3.13 Brand masculine patterns (Azar, 2013)
84(3)
3.14 Academic focus
87(1)
3.15 Managerial focus
88(4)
References
89(3)
4 Brand authenticity
92(20)
4.1 Overview
92(1)
4.2 Brand authenticity (Bruhn, Schoenmuller, Schafer & Heinrich, 2012)
93(3)
4.3 Brand extension authenticity (Spiggle, Nguyen & Caravella, 2012)
96(4)
4.4 Consumer-based brand authenticity (Napoli, Dickinson, Beverland & Farrelly, 2014)
100(4)
4.5 Consumer---brand relational authenticity (Ilicic & Webster, 2014)
104(3)
4.6 Academic focus
107(1)
4.7 Managerial focus
108(4)
References
110(2)
5 Perceived brand differentiation
112(18)
5.1 Overview
112(1)
5.2 Brand parity (Muncy, 1996)
113(3)
5.3 Perceived brand globalness (Steenkamp, Batra & Alden, 2003)
116(2)
5.4 Perceptions of brand luxury (Vigneron & Johnson, 2004)
118(4)
5.5 Brand leadership (Chang & Ko, 2014)
122(4)
5.6 Academic focus
126(1)
5.7 Managerial focus
126(4)
References
128(2)
6 Attitudes toward the brand
130(14)
6.1 Overview
130(1)
6.2 Attitude toward private-label brands (Burton, Lichtenstein, Netemeyer & Garretson, 1998)
131(3)
6.3 Children's attitude toward the brand (Pecheux & Derbaix, 1999)
134(3)
6.4 Adolescents' attitude toward the brand (Derbaix & Leheut, 2008a, 2008b)
137(3)
6.5 Academic focus
140(1)
6.6 Managerial focus
140(4)
References
142(2)
7 Experiential consumption with brands
144(18)
7.1 Overview
144(1)
7.2 Brand community (McAlexander, Schouten & Koenig, 2002)
145(3)
7.3 Brand experience (Brakus, Schmitt & Zarantonello, 2009)
148(3)
7.4 Brand experience in services organizations (Nysveen, Pedersen & Skard, 2013)
151(3)
7.5 Brand tribalism (Taute & Sierra, 2014)
154(3)
7.6 Academic focus
157(1)
7.7 Managerial focus
158(4)
References
160(2)
8 Consumers' emotions toward the brand
162(25)
8.1 Overview
162(1)
8.2 The feeling of love toward a brand (Albert, Merunka & Valette-Florence, 2009)
163(3)
8.3 Brand romance (Patwardhan & Balasubramanian, 2011)
166(3)
8.4 Brand love (Batra, Ahuvia & Bagozzi, 2012)
169(6)
8.5 A new C-OAR-SE--based measure of brand love (Rossiter, 2012)
175(1)
8.6 Negative emotions toward brands (Romani, Grappi & Dalli, 2012)
176(4)
8.7 Romantic brand jealously (Sarkar & Sreejesh, 2014)
180(2)
8.8 Academic focus
182(1)
8.9 Managerial focus
183(4)
References
185(2)
9 Attachment to the brand
187(17)
9.1 Overview
187(1)
9.2 Attachement a la marque/Attachment to the brand (Lacœuilhe, 2000)
188(2)
9.3 Brand detachment (Perrin-Martinenq, 2004)
190(2)
9.4 Consumers' emotional attachment to brands (Thomson, MacInnis & Park, 2005)
192(3)
9.5 Brand attachment (Park, MacInnis, Priester, Eisingerich & Iacobucci, 2010)
195(4)
9.6 Academic focus
199(1)
9.7 Managerial focus
200(4)
References
202(2)
10 Consumer--brand relationships
204(23)
10.1 Overview
204(1)
10.2 Brand loyalty (Odin, Odin & Valette-Florence, 2001)
205(2)
10.3 Mesure multidimensionnelle de la confiance dans la marque/Multi-dimensional measure of brand trust (Gurviez & Korchia, 2002)
207(3)
10.4 Brand trust (1) (Delgado-Ballester, Munuera-Aleman & Yague-Guillen, 2003)
210(3)
10.5 Brand relationship quality (Kim, Lee & Lee, 2005)
213(2)
10.6 Dimensions of the product-brand and consumer relationship (Veloutsou, 2007)
215(2)
10.7 Brand trust (2) (Li, Zhou, Kashyap & Yang, 2007)
217(4)
10.8 Academic focus
221(1)
10.9 Managerial focus
222(5)
References
224(3)
11 Brand equity
227(33)
11.1 Overview
227(1)
11.2 Multi-dimensional consumer-based brand equity (Yoo & Donthu, 2001)
228(5)
11.3 Consumer-based brand equity (Vazquez, del Rio & Iglesias, 2002)
233(4)
11.4 Facets of customer-based brand equity (Netemeyer et al., 2004)
237(5)
11.5 Customer-based brand equity in the team sports industry (Bauer, Sauer & Schmitt, 2005)
242(3)
11.6 The equity of online brands (Christodoulides, de Chernatony, Furrer, Shiu & Abimbola, 2006)
245(3)
11.7 Cross-national consumer-based brand equity (Buil, de Chernatony & Martinez, 2008)
248(4)
11.8 Employee-based brand equity (King, Grace & Funk, 2012)
252(3)
11.9 Academic focus
255(1)
11.10 Managerial focus
256(4)
References
258(2)
12 Consumer dispositions toward brands
260(24)
12.1 Overview
260(1)
12.2 Brand dependence (Bristow, Schneider & Schuler, 2002)
261(2)
12.3 Meanings of branded products (Strizhakova, Coulter & Price, 2008)
263(5)
12.4 Brand engagement in self-concept (Sprott, Czellar & Spangenberg, 2009)
268(3)
12.5 Brand relevance in category (Fischer, Volckner & Sattler, 2010)
271(4)
12.6 Brand schematicity (Puligadda, Ross & Grewal, 2012)
275(4)
12.7 Academic focus
279(1)
12.8 Managerial focus
280(4)
References
282(2)
13 Brand orientation
284(15)
13.1 Overview
284(1)
13.2 Multi-dimensional non-profit brand orientation (Ewing & Napoli, 2005)
285(4)
13.3 Brand orientation in the business-to-business sector (Baumgarth, 2010)
289(2)
13.4 Brand orientation in the context of destination branding (Hankinson, 2012)
291(3)
13.5 Academic focus
294(1)
13.6 Managerial focus
295(4)
References
297(2)
Author index 299(7)
Scale index 306
Lia Zarantonello (PhD) is Professor of Marketing at University of Roehampton, UK. Her previous appointments include IÉSEG School of Management, France, and Bocconi University, Italy. She was also visiting scholar at Columbia Business School, USA.

Véronique Pauwels-Delassus (PhD) is Associate Professor of Marketing and Academic Director of the MSc in Digital Marketing and CRM at IÉSEG School of Management (LEM-CNRS), part of the Catholic University of Lille in France. Prior to entering the academic world, Dr Pauwels-Delassus was the marketing director for an international food company.