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El. knyga: Handbook of Integrated CSR Communication

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This handbook pursues an integrated communication approach. Drawing on the various fields of organizational communication and their relevance for CSR, it addresses innovative topics such as big data, social media, and the convergence of communication channels, as well as the roles they play in a successfully integrated CSR communication program. Further aspects covered include the analysis of sector-specific, cross-cultural, and ethical challenges related to the effective communication of CSR.This handbook is unique in its consistent focus on integrated communication. It is of interest not only for the scientific discourse, but will also benefit those corporations that not only seek to operate in a socially responsible manner, but also to communicate their efforts to their various stakeholders. Besides its significant value for researchers and professionals, the book can also be used as a reference for undergraduate and graduate students interested in successful CSR communication

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The Concept of Integrated CSR Communication - Introduction and Definition.- Part I: Theroretical Foundations of Integrated CSR Communication.- Part II: Managerial Aspects of Integrated CSR Communication.- Part III: Integrated CSR Communication and New Media.- Part IV: Intercultural Integrated CSR Communication.- Part V: Special Topics of Intercultural Integrated CSR Communication.- Research Outlook an Conclusion. 
Part I Theoretical Foundations of Integrated CSR Communication
Integrated CSR Communications
3(20)
Manfred Bruhn
Anja Zimmermann
CSR as Common Sense Issue? A Theoretical Exploration of Public Discourses, Common Sense and Framing of Corporate Social Responsibility
23(14)
Franzisca Weder
CSR as an Economic, Ethical, and Communicative Concept
37(14)
Matthias Karmasin
Michael Litschka
Communicative Dilemmas of CSR: Towards an Integrative Framework of CSR Communication
51(20)
Sophie Esmann Andersen
Anne Ellerup Nielsen
Christiane Marie Høvring
Communicating Responsibility: Responsible Communication
71(18)
Franzisca Weder
Matthias Karmasin
Part II Managerial Aspects of Integrated CSR Communication
Investigating Internal CSR Communication: Building a Theoretical Framework
89(20)
Sigrid Bekmeier-Feuerhahn
Paula Maria Bogel
Carina Koch
Organizing CSR Communication: Challenges for Integrated CSR Communication from a PR and Organizational Communication Perspective
109(20)
Stefan Jarolimek
Franzisca Weder
Toward a Conceptual Integration of Corporate Social and Financial Performance
129(20)
Diane L. Swanson
Marc Orlitzky
Communicating Corporate Social Responsibility for Brands
149(22)
Christian Boris Brunner
Tobias Langner
Communicating CSR Through Corporate Image Advertising
171(22)
Alan Pomering
Part III Integrated CSR Communication and New Media
The World Wide Web and the Social Media as Tools of CSR Communication
193(18)
Paul Capriotti
Big Data and CSR Communication
211(14)
Ramon Reichert
Virtual Corporate Social Responsibility Dialog: Seeking a Gap Between Proposed Concepts and Actual Practices
225(12)
Shintaro Okazaki
Hector D. Menendez
Part IV Intercultural Integrated CSR Communication
Integrated Corporate Social Responsibility Communication: A Global and Cross-Cultural Perspective
237(14)
Matthias Karmasin
Gerhard Apfelthaler
Integrated CSR Advertising: With a Special Focus on the Intercultural Perspective
251(22)
Andrea Ettinger
Ralf Terlutter
Sandra Diehl
Barbara Mueller
Knowledge Integration in the European CSR Communication Field: An Institutional Perspective
273(20)
Ursa Golob
Natasa Verk
Klement Podnar
Corporate Social Responsibility Communication in North America: The Past, Present and Future
293(24)
Karen Becker-Olsen
Francisco Guzman
Practices of CSR in China and Hong Kong
317(26)
Liane Lee
Kara Chan
The CSR Communications and Reporting Landscape in Developing Countries
343(18)
David Katamba
Cedric M. Nkiko
Part V Special Topics of Intercultural Integrated CSR Communication
Corporate Social Responsibility and the Portrayal of Minority Groups in Advertising
361(16)
Charles R. Taylor
John P. Costello
Corporate Environmental Responsibility Communication: Implications from CSR and Green Advertising Research
377(16)
Patrick Hartmann
Vanessa Apaolaza
Clare D'Souza
Jose M. Barrutia
Carmen Echebarria
Integrated CSR Communication of NGOs: The Dilemma to Communicate and Cooperate in CSR Project Partnerships
393(20)
Lars Rademacher
Nadine Remus
CSR and Political Communication
413(20)
Maren Beaufort
Tobias Eberwein
Josef Seethaler
Corporate Social Responsibility Communication and Consumer Gender
433(16)
Heribert Gierl
Tanja Schneider
Insights into the Impact of CSR Communication Source on Trust and Purchase Intention
449(22)
Ulrike Krisch
Sonja Grabner-Krauter
Health Communication and Integrated Corporate Social Responsibility
471(24)
Isabell Koinig
Sandra Diehl
Barbara Mueller
Research Outlook and Conclusion
495
Denise Voci
Sandra Diehl
Matthias Karmasin
Barbara Mueller
Ralf Terlutter
Franzisca Weder
Sandra Diehl is Associate Professor and Vice Head of the Department of Media and Communications at Alpen-Adria University of Klagenfurt, Austria. She received her Ph.D. and her habilitation in Business Administration from Saarland University in Germany. Her research interest include media and convergence management, international and intercultural advertising, CSR and health communication. Sandra Diehl has published in numerous journals, such as the International Journal of Advertising, Media Psychology, Advances in International Marketing, Advances in Consumer Research, the International Marketing Review, and European Advances in Consumer Research. She has authored and edited several books, among them Advances in Advertising Research and Media and Convergence Management. She has international teaching experience and instructs undergraduate and graduate students. She is also board member of the European Advertising Academy.

Matthias Karmasin is director of the Institute forComparative Media and Communication Studies  of the Austrian Academy of Sciences and the AAU (Alpen-Adria University Klagenfurt). Furthermore, he is a full professor and chair for media and communications at the Alpen-Adria University of Klagenfurt, Austria. He is corresponding member of the philosophic-historic class of the Austrian Academy of Sciences. He is an expert for media accountability and he has published extensively on media ethics and media management, organisational communication, communication theory and media practice. Karmasin has developed the media stakeholders theory. Recently, he has published an empirical study about the Austrian media and their managers. His professional experiences include business consultancy as cofounder of Medienhaus Wien  and several stations abroad (mainly in the US and Germany).

ground-position: initial; background-repeat: initial;">Barbara Mueller is a Professor of advertising in the School of Journalism & Media Studies at San Diego State University. She received her Ph.D. in communications from the University of Washington. Her research interests concentrate on the role of culture in international advertising, in addition to marketing to children and pharmaceutical advertising. Her work has appeared in numerous national and international journals, and she serves on the editorial board of the Journal of Advertising.  She is the author of "Dynamics of International Advertising: Theoretical and Practical Perspectives" (Peter Lang, 3rd Edition, in press); "Communicating with the Multicultural Consumer: Theoretical and Practical Perspectives" (Peter Lang, 2008); and co-author (with Katherine Toland Frith) of "Advertising and Societies: Global Perspectives" (Peter Lang, 2nd Edition, 2010). She has taught courses in international advertising and international consumer behaviour in Austria and Malta, as well as lectured in Germany and the Ukraine. Additionally, she has developed an online course on international advertising for the University of Leicester, England.

Ralf Terlutter is Head of the Department of Marketing and International Management and program director of the English master program International Management at Alpen-Adria University Klagenfurt, Austria. He is co-founder of the European Advertising Academy (EAA) and was president of the EAA between 2010 and 2012. His work has appeared in numerous journals, including the Journal of Advertising, International Journal of Advertising, Media Psychology, International Marketing Review, European Management Journal, Journal of Medical Internet Research, among others. Ralf Terlutter has lectured in Austria, Germany, the USA, China, Spain and Croatia. He received his Ph.D. from Saarland University, Germany. Then he worked for the international management consultancy Droege & Comp. AG, Düsseldorf, Germany. His current research focus is on international advertising, CSR communication, health communication, and communication in new media.

Franzisca Weder is Associate Professor at the Department of Media and Communication at Alpen-Adria University Klagenfurt, Austria. She has lectured from undergraduate to postgraduate level in the USA (University of Alabama, Dep. of Telecommunication and Film), Germany (University of Eichstätt-Ingolstadt, School of Journalism), Australia (RMIT Melbourne, School of Media and Communication) and New Zealand (University of Waikato, Dep. of Management Communication). Franzisca Weder wrote her doctoral thesis on communication networks and health campaigns and her habilitation (2nd phd) on sustainability communication and public discourses about corporate responsibility. Franzisca Weders teaching and research experience and therefore extensive publications are in the fields of Organizational Communication & Public Relations, Media Ethics, Sustainability and CSR Communication, Health Communication and Stakeholder Engagement and Participation.