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El. knyga: Health Systems Improvement Across the Globe: Success Stories from 60 Countries

Edited by (University of Birmingham, Birmingham, England, UK), Edited by (The Canon Institute for Global Studies, Tokyo, Japan), Edited by , Edited by (VA Greater Los Angeles Health Care System, Los Angeles, CA, USA), Edited by (School of Public Health and Medicine, Faculty of Health ), Edited by
  • Formatas: 606 pages
  • Išleidimo metai: 07-Aug-2017
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781317123286
Kitos knygos pagal šią temą:
  • Formatas: 606 pages
  • Išleidimo metai: 07-Aug-2017
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781317123286
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Following on from 2015s Healthcare Reform, Quality and Safety: Perspectives, Participants, Partnerships and Prospects in 30 Countries, this book encompasses a global perspective on healthcare while shifting the focus from reform to showcasing success stories of healthcare systems worldwide. It provides explanations of why various facets of healthcare systems work well in different contexts and offers the reader alternative models for consideration. The book features contributions from 60 countries, going much further than the common practice of focusing on affluent Western nations, to provide a comprehensive exploration of the success of healthcare systems globally. The majority of literature on health-sector improvement attempts to address the problems within systems, relating the errors that can and do occur, for example, and offering solutions and preventative strategies. This book of country case studies will approach the enhancement of health systems, patient safety and the quality of care in a new and innovative way, comprehensively surveying and synthesizing the success stories of healthcare systems around the world, utilizing Hollnagels Safety-II approach to acknowledge the importance of exploring what goes right, what works well, and why it works. These success stories may include reference to macro, meso or micro levels of healthcare systems, various sectors (e.g., aged care, acute care or primary care), or specific programs or projects. Health System Improvement Across the Globe: Success Stories from 60 Countries is unprecedented in terms of both reach and positive emphasis, and as such will be instrumental in changing ways of thinking about and guiding health-sector improvement.
Preface xiii
Acknowledgments xv
About the Editors xvii
About the Contributors xxi
Contributors lix
Introduction lxix
Part I The Americas
Paul Shekelle
1 Argentina: Successful Initiatives in Quality and Patient Safety in Argentina
3(8)
Hugo Arce
Ezequiel Garcia-Elorrio
Viviana Rodriguez
2 Brazil: Knowledge Management for Quality Improvement in Brazil
11(6)
Claudia Travassos
Victor Grabois
Jose Noronha
3 Canada: Improving Stroke Outcomes in Canada: The Accreditation Canada Stroke Distinction Program
17(8)
Jonathan I. Mitchell
Qendresa Hasanaj
Helene Sabourin
Danielle Dorschner
Stephanie Carpenter
Toby Yan
Wendy Nicklin
G. Ross Baker
John Van Aerde
Sarah Boucaud
4 Chile: Constructing Symbolic Capital: A Case Study from Chile
25(8)
Marcos Vergara Iturriaga
Leonel Valdivia
5 Ecuador: Improving Hospital Management as Part of the Health Reform Process in Ecuador: The Case of Abel Gilbert Ponton Hospital
33(8)
Jonas Gonseth
Maria Cecilia Acuna
6 Guyana: Holistic Geriatric Mega-Clinics for Care of the Elderly in Guyana
41(8)
William Adu-Krow
Vishwa Mahadeo
Vasha Elizabeth Bachan
Melissa Ramdeen
7 Mexico: Monitoring and Evaluation Strategy of Mexican Health Reform: Content, Conditions for Implementation, and Sustainability
49(8)
Enrique Ruelas
Octavio Gomez-Dantes
8 The United States of America: The Use of Report Cards and Outcome Measurements to Improve the Safety of Surgical Care: The American College of Surgeons National Surgical Quality Improvement Program
57(6)
Amy Showen
Melinda Maggard-Gibbons
9 Venezuela: Mision Barrio Adentro: Universal Health Coverage Efforts in Venezuela
63(10)
Pedro Delgado
Luis Azpurua
Part II Africa
Stuart Whittaker
10 Ghana: Arresting the Brain Drain in Ghana
73(8)
Sodzi Sodzi-Tettey
Richard Selormey
Cynthia Bannerman
11 Namibia: A Public Health Approach to Quality Management: How a Disease-Specific Improvement Program Propelled a National Health-Systems-Wide Quality Program in Namibia
81(10)
Apollo Basenero
Christine S. Gordon
Ndapewa Hamunime
Joshua Bardfield
Bruce Agins
12 Nigeria: Removing the Imaginary Walls That Divide and Limit
91(8)
Emmanuel Aiyenigba
13 Rwanda: Community-Based Health Insurance in Rwanda: How It Fostered Achievement of the Millennium Development Goals
99(8)
Roger Bayingana
Edward Chappy
14 South Africa: The Development of an Equitable National Juristic Body to Regulate Public and Private Healthcare Establishments in South Africa: A Progress Report
107(10)
Lizo Mazwai
Grace Labadarios
Bafana Msibi
Stuart Whittaker
15 West Africa (Guinea, Liberia, and Sierra Leone): Quality Improvement in Ebola-Affected Countries: From Recovery to Resilience
117(10)
Shamsuzzoha B. Syed
Edxoard T. Kelley
Part III Europe
Russell Mannion
16 Austria: Stroke Units in Austria: Incubators for Improved Health Outcomes
127(6)
Maria M. Hofmarcher
Judit Simon
Gerald Haidinger
17 Denmark: Cancer Patient Pathways
133(6)
Janne Lehmann Knudsen
Carsten Engel
Jesper Eriksen
18 England: A NICE Success Story from the English National Health Service
139(8)
Martin Powell
Russell Mannion
19 Estonia: Primary Healthcare Reform as a Promoter of Quality in the Estonian Healthcare System
147(6)
Kaja Polluste
Ruth Kalda
Margus Lember
20 Finland: Evidence-Based Medicine and Health Information Technology: Transforming Clinical Practices in Finland
153(8)
Persephone Doupi
Jorma Komulainen
Minna Kaila
Ilkka Kunnamo
21 France: The French Healthcare System and Its Alternative Approach to Patient Safety
161(6)
Rene Amalberti
Thomas le Leduc
22 Germany: Scaling Up a Population-Based Integrated Healthcare System: The Case of "Healthy Kinzigtal" in Germany
167(8)
Oliver Groene
Holger Pfaff
Helmut Hildebrandt
23 Ireland: St. James's Hospital National Haemophilia System
175(10)
Feargal McGroarty
24 Israel: A Nationwide Health Information Exchange Program in Israel: A Unique Case Study
185(6)
Eyal Zimlichman
25 Italy: Post-Marketing Successful Strategies to Manage Pharmaceutical Innovation
191(8)
Americo Cicchetti
Silvia Coretti
Valentina Iacopino
Simona Montilla
Entela Xoxi
Luca Pani
26 Malta: Reform of the Medical Profession and Reversal of Brain Drain in Malta: A Success Story
199(6)
Sandra C. Buttigieg
Kenneth Grech
Natasha Azzopardi-Muscat
27 The Netherlands: Patient Safety in Dutch Hospitals: How Can We Explain Success?
205(8)
Roland Bal
Cordula Wagner
28 Northern Ireland: Adopting a Collaborative Approach to Improve Care for Women and Their Babies in Northern Ireland
213(8)
Levette Lamb
Denise Boulter
Ann Hamilton
Gavin G. Lavery
29 Norway: Improving Patient Safety in Norwegian Hospitals through a Standardized Approach toward the Measurement and Monitoring of Adverse Events
221(6)
Ellen Tveter Deilkas
Geir Bukholm
Anen Ringard
30 Portugal: Reducing Hospital-Acquired Infection in Portuguese Hospitals: A Collaborative Approach toward Quality Improvement
227(10)
Paulo Sousa
Jose-Artur Paiva
31 Russia: Progress in Healthcare Quality in Russia
237(6)
Vasiliy V. Vlassov
Alexander L. Lindenbraten
32 Scotland: Partnership and Collaboration as the Hallmark of Scottish Healthcare Improvement
243(6)
Andrew Thompson
David Steel
33 Serbia: Using Data to Protect Vulnerable Children
249(8)
Mirjana Zivkovic Sulovic
Ivan Ivanovic
Milena Vasic
34 Spain: Organ Donation and Transplantation: ONT's Success Story
257(8)
Rafael Matesanz
Elisabeth Coll Torres
Rosa Sunol
35 Sweden: Sweden Mines the Gold in Clinical Data for Research and Better Patient Care
265(6)
John Øvretveit
Mats Brommels
36 Switzerland: Switzerland's Use of Breakthrough Collaboratives to Improve Patient Safety
271(8)
Anthony Staines
Patricia Albisetti
Paula Bezzola
37 Turkey: Establishment of a National Healthcare Accreditation System
279(6)
Mustafa Berktas
Ibrahim H. Kayral
38 Wales: Implementing Shared Decision-Making in Practice: Demonstrating Strategic Improvement
285(10)
Adrian Edwards
Part IV Eastern Mediterranean
Samir Al-Adawi
39 Afghanistan: Improving Afghanistan's Hospital Services: Implementation of Minimum Required Standards
295(8)
Omarzaman Sayedi
Edward Chappy
Lauren Archer
Nafiullah Pirzad
40 The Gulf States (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates): Unified Procurement of Pharmaceuticals and Medical Supplied for Gulf Cooperation Council Countries: A Great Success Story
303(6)
The Gulf Health Council for Cooperation Council States
41 Iran: Iran's Health Transformation Plan
309(8)
Alt Mohammad Mosadeghrad
42 Jordan: Health Care Accreditation Council of Jordan: Driving System Reform, Patient Safety, and Quality
317(8)
Salma Jaouni Araj
Edward Chappy
43 Lebanon: "You Don't Have to be Superman to Save Lives. Give Blood": Improving the Health System through Social Innovation---The Case of Donner Sang Compter
325(6)
Nasser Yassin
Maysa Baroud
Reem Talhouk
Sandra Mesmar
Sara Kaddoura
44 Oman: Al-Shifa Electronic Health Record System: From Simple Start to Paradigm Model
331(8)
Ahmed Al-Mandhari
Abdullah Al-Raqadi
Badar Awladthani
45 Pakistan: Health Systems, Accreditation, and Databases: Pakistan's Perspective
339(6)
Syed Shahabuddin
Usman Iqbal
46 Qatar: Successful Implementation of a Deteriorating Patient Safety Net System: The Qatar Early Warning System
345(8)
David Vaughan
Mylai Guerrero
Yousuf Khalid Al Maslamani
Charles Pain
47 The United Arab Emirates: Abu Dhabi Healthcare Reform: Improving Quality through a Single Payment System
353(8)
Subashnie Devkaran
48 Yemen: Improvement of Basic Health Services in Yemen: A Successful Donor-Driven Improvement Initiative
361(12)
Khaled Al-Surimi
Part V South-East Asia and the Western Pacific
Yukihiro Matsuyama
Jeffrey Braithwaite
49 Australia: Two Decades of Evolving a Patient Safety System: An Australian Story of Reducing Harm to Deteriorating Patients
373(6)
Jeffrey Braithwaite
Ken Hillman
Charles Pain
Clifford F. Hughes
50 China: Self-Service Encounter System in Tertiary Hospitals
379(6)
Hao Zheng
51 Fiji: A Context-Specific Approach to Primary Care Strengthening in Fiji
385(8)
Jalal Mohammed
Nicola North
Toni Ashton
52 Hong Kong: Integrating Care for High-Risk Elderly Patients after Discharge from Hospitals in Hong Kong
393(6)
Hong Fung
Eliza Lai-Yi Wong
Patsy Yuen-Kwan Chau
Eng-Kiong Yeoh
53 India: India's Road Map to "Affordable and Safe Health for All" through Public-Private Partnership
399(8)
Girdhar Gyani
54 Japan: Universal Insurance
407(6)
Yukihiro Matsuyama
55 Malaysia: From Maternal Mortality to Maternal Health: The Malaysian Experience
413(6)
Ravindran Jegasothy
Ravichandran Jeganathan
Safurah Jaafar
56 New Zealand: Ko Awatea: Improving Quality, Promoting Innovation
419(6)
Jacqueline Cumming
Jonathon Gray
Lesley Middleton
Haidee Davis
Geraint Martin
Patricia Hayward
57 Papua New Guinea: Establishment of the Provincial Health Authority in Papua New Guinea
425(6)
Paulinas Lingani Ncube Sikosana
Pieter Johannes van Maaren
58 Taiwan: Taiwan's Health Information Technology Journey: From Flash Drive to Health Cloud
431(8)
Yu-Chuan (Jack) Li
Wui-Chiang Lee
Min-Huei Hsu
Usman Iqbal
Discussion and Conclusion
439(12)
Jeffrey Braithwaite
Russell Mannion
Yukihiro Matsuyama
Paul Shekelle
Stuart Whittaker
Samir Al-Adawi
Kristiana Ludlow
Wendy James
References 451(40)
Index 491
Professor Jeffrey Braithwaite is a leading health services and systems researcher with an international reputation for his work investigating and contributing to systems improvement. He has particular expertise in the culture and structure of acute settings, leadership, management and change in health sector organisations, quality and safety in health care, resilient health care, accreditation and surveying processes in international context and the restructuring of health services. Professor Braithwaite is well known for bringing management and leadership concepts and evidence into the clinical arena and he has published extensively (more than 400 refereed contributions, and 600 total publications) about organisational, social and team approaches to care which has raised the importance of these in Australia and internationally. He has presented at or chaired international and national conferences, workshops, symposia and meetings on more than 600 occasions, including over 70 keynote addresses. Theories and ideas he has helped shape, formulate or devise, and provided research findings for, are now in common use as a result of his work: multi-method, triangulated approaches to research, the boundary-less hospital, accreditation models in general practice and beyond, clinician-managers as key players in reform initiatives, fundamental principles for the governance of health systems, diversity in clinical professional groups, inter-professional learning and culture change rather than restructuring as a more sustainable strategy for reform. His empirical results have exposed the distinctive attitudes of clinical professional groups, how clinician-managers enact their leadership responsibilities, the relationships between efficiencies and structural type of teaching hospitals, the behavioural displays of clinicians in service structures and the status of system-wide patient safety improvement initiatives. Professor Braithwaite is the recipient as at 2014 of career research funding of $59.85 million spread over 62 grants; total new research funding and grants in the last five years amounts to $40 million; more than 80% of this grant funding is category one, peer-reviewed, chiefly ARC and NHMRC funding. He referees for 30 journals and the health research bodies of Ireland, New Zealand, Switzerland and the United Kingdom as well as for many international conferences and symposia. He publishes in the leading journals in three convergent fields and thus expresses his work at a unique intersection of organisational studies, health services research and clinical care. Journals he contributes to include the British Medical Journal, The Lancet, PLoS Medicine, Journal of the Royal Society of Medicine, Health Services Management Research, BMJ Quality and Safety, International Journal for Quality in Health Care, Social Science & Medicine, BMC Health Services Research, International Journal of Health Planning and Management and Journal of Health, Organisation and Management. His books include Resilient Health Care (edited with Erik Hollnagel and Bob Wears, Ashgate, 2013) The relevance of everyday clinical work (edited with Bob Wears and Erik Hollnagel, Ashgate, 2015) and Culture and Climate in Health Care Organisations (edited with Paula Hyde and Catherine Pope, Palgrave Macmillan, 2010).