Introduction |
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xiii | |
About the Author |
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xxvii | |
Chapter 1 Apply Strength against Weakness: Maneuver by Indirect Strategy |
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1 | (22) |
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Maneuver by Indirect Strategy |
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2 | (2) |
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Developing an Indirect Strategy |
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4 | (17) |
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Define Your Strategic Goals |
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5 | (5) |
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What Are Your Organization's Distinctive Strengths or Areas of Expertise? |
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6 | (1) |
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What Business Should Your Organization Be in over the Next Three to Five Years? |
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6 | (1) |
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What Segments or Categories of Customers Will Your Company Serve? |
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7 | (1) |
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What Additional Functions Are You Likely to Fulfill for Customers as You See the Market Evolve? |
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7 | (1) |
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What New Technologies Will Your Firm Require to Satisfy Future Customer Needs? |
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8 | (1) |
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What Changes Are Taking Place in Markets, Consumer Behavior, Competition, Environment, and the Economy That Are Likely to Impact Your Company? |
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8 | (2) |
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Determine the Resources Needed to Achieve Your Goal |
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10 | (3) |
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Gather Competitive Intelligence |
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13 | (3) |
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16 | (2) |
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18 | (2) |
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20 | (1) |
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21 | (2) |
Chapter 2 Improve Chances for Securing a Competitive Lead: Act with Speed |
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23 | (22) |
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28 | (13) |
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Lack of Reliable Market Intelligence |
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30 | (1) |
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Mediocre Leadership Stifles Timely and Significant Progress |
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31 | (1) |
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A Manager's Low Self-Esteem and Indecisiveness as Deep-Rooted Personality Traits |
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32 | (1) |
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Lack of Courage to Go on the Offensive, Triggered by the Manager's Innate Fear of Failure |
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32 | (1) |
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Managers' Lack of Confidence in Their Employees' Discipline, Capabilities, and Skills |
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33 | (1) |
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No Trust by Employees in Their Managers' Abilities to Make Correct Decisions |
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34 | (1) |
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Inadequate Support from Senior Management |
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35 | (1) |
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Disagreement and Open Confrontations among Line Managers about Objectives, Priorities, and Strategies |
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35 | (1) |
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A Highly Conservative and Plodding Corporate Culture Places a Drag on Speed |
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36 | (1) |
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Lack of Urgency in Developing New Products to Deal with Short Product Life cycles |
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36 | (1) |
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Organizational Layers, Long Chains of Command, and Cumbersome Committees Prolong Deliberation and Foster Procrastination |
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37 | (1) |
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Aggressive Competitors Can Cause Fear among Employees, Damage Morale, and Result in Lost Momentum |
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38 | (2) |
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39 | (1) |
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39 | (1) |
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39 | (1) |
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39 | (1) |
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40 | (1) |
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Complacency or Arrogance as a Prevailing Cultural Mind-set |
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40 | (1) |
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Speed in a Twenty-First-Century Global Setting |
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41 | (1) |
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42 | (3) |
Chapter 3 Secure a Competitive Advantage: Concentrate at a Decisive Point |
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45 | (26) |
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Defining a Decisive Point or Segment |
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51 | (4) |
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Identify a Decisive Point in a Market Segment |
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55 | (1) |
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Classic Techniques for Selecting a Market Segment |
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56 | (3) |
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56 | (1) |
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57 | (1) |
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Psychographic Segmentation |
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58 | (1) |
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59 | (1) |
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Advanced Techniques for Selecting a Segment's Decisive Point |
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59 | (12) |
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60 | (1) |
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61 | (1) |
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61 | (1) |
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62 | (1) |
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63 | (1) |
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63 | (1) |
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64 | (1) |
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64 | (7) |
Chapter 4 Create a Lifeline to Business Strategy: Employ Competitor Intelligence |
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71 | (20) |
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75 | (4) |
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75 | (1) |
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76 | (1) |
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77 | (1) |
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78 | (1) |
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78 | (1) |
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79 | (2) |
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Tools and Techniques of Competitive Intelligence |
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81 | (10) |
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81 | (1) |
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82 | (1) |
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83 | (1) |
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83 | (1) |
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84 | (1) |
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84 | (1) |
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85 | (6) |
Chapter 5 Maintain High Performance: Align Competitive Strategy with Your Company's Culture |
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91 | (22) |
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Qualities of High-Performing Business Cultures |
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96 | (12) |
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106 | (2) |
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Revitalize Your Company's Culture |
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108 | (3) |
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111 | (2) |
Chapter 6 The Force Multiplier behind Your Business Strategy: Leadership |
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113 | (24) |
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Strategic Direction and Policies |
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114 | (1) |
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Self-Confidence and Leadership |
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115 | (1) |
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Mastering Leadership Skills |
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116 | (3) |
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Barriers to Effective Leadership |
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119 | (10) |
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Employees Remain Deficient in Skills |
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119 | (1) |
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Employees' Negative Perception of Managers |
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119 | (1) |
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Limited Support from Management |
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120 | (1) |
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Conflicts Concerning Objectives, Priorities, and Strategies |
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120 | (1) |
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A Ponderous Corporate Culture |
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121 | (1) |
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Limited New Product Development |
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121 | (2) |
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Unwieldy Committees That Initiate Delays |
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123 | (1) |
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Pressure from Aggressive Competitors |
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123 | (11) |
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124 | (1) |
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125 | (2) |
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127 | (1) |
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128 | (1) |
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Leadership in the Competitive World |
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129 | (5) |
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Using Leadership as a Force Multiplier |
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134 | (3) |
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135 | (1) |
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135 | (1) |
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135 | (1) |
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135 | (2) |
Chapter 7 Engage Heart, Mind, and Spirit: Create a Morale Advantage |
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137 | (24) |
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139 | (5) |
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Herzberg's Motivation-Hygiene Theory |
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140 | (1) |
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140 | (1) |
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Maslow's Hierarchy of Needs |
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141 | (1) |
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142 | (2) |
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Morale Links to the Human Heart |
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144 | (2) |
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146 | (1) |
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146 | (2) |
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Morale Interfaces with Innovation |
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148 | (1) |
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The Relationship between Morale and Technology |
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149 | (2) |
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Morale Generates Momentum |
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151 | (3) |
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Obstacles to Fostering Morale |
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154 | (4) |
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Deficiency in Planning Skills |
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154 | (1) |
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Lack of a Strategic Outlook |
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154 | (1) |
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155 | (1) |
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Inadequate Self-Development |
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155 | (1) |
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156 | (1) |
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Inferior Communication Skills |
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156 | (1) |
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156 | (1) |
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157 | (1) |
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157 | (1) |
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Creating a Morale Advantage |
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158 | (3) |
Chapter 8 Turn Uncertain Market Situations into Fresh Opportunities: Move to the Offensive |
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161 | (20) |
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Estimates and Calculations |
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167 | (3) |
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170 | (2) |
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Use Reserves to Seize Opportunities |
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172 | (3) |
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Assess Levels of Creativity and Innovation |
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175 | (2) |
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Friction within the Company and from the Marketplace |
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177 | (4) |
Chapter 9 Think like Strategists: Lessons from the Masters of Strategy |
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181 | (26) |
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187 | (8) |
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Expand Your Employees' Awareness |
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188 | (1) |
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Recognize That Employees Harbor Ingrained Habits |
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189 | (1) |
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190 | (1) |
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Learn to Restrain Irritation |
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191 | (1) |
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Look for the Good in Yourself and Your Employees |
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191 | (4) |
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195 | (2) |
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197 | (5) |
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202 | (5) |
Appendices |
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207 | (62) |
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Appendix 1: Strategy Diagnostic Tool |
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209 | (24) |
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Appendix 2: Appraising Internal and External Conditions |
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233 | (8) |
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Appendix 3: Strategy Action Plan |
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241 | (28) |
Index |
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269 | |