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El. knyga: HR Analytics and Digital HR Practices: Digitalization post COVID-19

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  • Formatas: EPUB+DRM
  • Išleidimo metai: 13-Dec-2021
  • Leidėjas: Palgrave Macmillan
  • Kalba: eng
  • ISBN-13: 9789811670992
Kitos knygos pagal šią temą:
HR Analytics and Digital HR Practices: Digitalization post COVID-19Didesnis paveikslėlis
  • Formatas: EPUB+DRM
  • Išleidimo metai: 13-Dec-2021
  • Leidėjas: Palgrave Macmillan
  • Kalba: eng
  • ISBN-13: 9789811670992
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This book discusses the effect of global pandemic, Covid-19, on human resource and draws strategies with new job designing tools and techniques. It provides insights on how to develop new strategies for HR professionals in corporates and academicians. 





This book explores the implication of descriptive, predictive and prescriptive HR analytics practices for different functional domains and in different countries during COVID-19. It brings new dimensions of study in HR analytics which are sure to change after COVID-19 as it has affected the way people are going to work.
1 People Analytics and The Future of Competitiveness: Which Capabilities HR Departments Need to Succeed in the "Next Normal"
1(24)
Teresina Torre, Daria Sarti, and Gilda Antonelli Introduction
1(3)
Background: Big Data and the Current Challenge for the HR Departments
4(2)
HR Proactive Orientation and Big Data Analytical Capabilities
6(6)
Discussion on HR Department Role and Capabilities
11(1)
HRD New Capabilities
12(3)
HR Department Should Assume the Role of BD Architect by Designing Structures and Systems
12(1)
Effective HR Department Should Assume a Guidance Role for the Organization in the Shift Toward BD, Thus Promoting the Newness While Protecting the Social and Human Dimension
13(1)
HR Department Should Assume the Role of Guardian and Promotor of Ethics in the Management of Data
14(1)
Conclusion and Future Research Directions
15(3)
Conclusions
15(3)
Future Research
18(1)
References
18(7)
2 The Influence of Social Media Usage on Firm Performance During the COVTD-19 Era: An Empirical Study
25(26)
Francesca Di Virgilio
Mohammad Soliman
Muhammad Anwar ul Haq
Introduction
25(2)
Background: Main Focus of the
Chapter
27(2)
Bed and Breakfast in the Hospitality Industry
27(2)
Social Media Platform at Work and the Central Role of Human Resources
29(2)
The Entrepreneurial and Management Supporting Social Policy Implementation
31(1)
Social Media Usage and the Relationship with Firm Performance
32(1)
Research Model and Hypotheses
33(1)
Methodology
34(1)
Findings
35(1)
B&B Characteristics and Demographic Profile of Respondents
35(1)
Assessing the Measurement Model
35(2)
The Structural Model and Hypotheses Testing
37(1)
Solutions and Recommendations
38(2)
Future Research Directions
40(1)
Conclusion
41(1)
Appendix 1
42(1)
References
43(8)
3 Effects of Covid-19 on Public Administration: Smart Working as an Organizational Revolution
51(22)
Lucio Todisco
Gianluigi Mangia
Paolo Canonico
Andrea Tomo
Introduction
51(2)
The Role of Technology in Organizational Flexibility
53(2)
Smart Working: Constitutive Features
55(3)
Methods
58(1)
Results and Discussion
59(5)
Smart Working Pilot Project Before Covid-19 Health Emergency
59(2)
Smart Working During Covid-19 Health Emergency
61(3)
Conclusion, Limitations, and Future Research Directions
64(2)
References
66(7)
4 Digitalize Work in Pandemic Time: Practices for Remote Working and Job Redesign in Public Organization
73(28)
Rocco Reina
Marzia Ventura
Concetta L. Cristofaro
Walter Vesperi
Introduction
73(3)
Review of Literature
76(1)
Digitalization and ICT for Public Organizations
76(1)
The New Forms of Work: Remote vs Smart
77(4)
Objective of
Chapter
81(1)
Method
81(1)
Context
82(2)
Case Study The Interview
84(4)
Solutions and Recommendations
88(1)
Future Research Directions
89(1)
Conclusion
89(1)
References
90(11)
5 Effective Management of a Remote Workforce for Covid-19: A Proposed Research Model Toward Smart Working Adoption Within Organizations
101(26)
Concetta Metallo
Rocco Agrifoglio
Ferrara Maria
Introduction
101(3)
Smart Working Within Organizations
104(5)
Advantages and Disadvantages of Remote Working
106(3)
Designing Smart Working & HRM Within Organizations
109(1)
The Mobility and Development HRM System
110(4)
The Evaluation HRM System
114(3)
The Rewards HRM System
117(3)
References
120(7)
6 Remote Work at the Time of COVID-19 Pandemic and Beyond: A Scoping Review
127(44)
Aizhan Tursunbayeva
Stefano Di Lauro
Gilda Antonelli
Introduction
127(2)
Background
129(2)
Remote Work Definition
129(1)
Generic Research on Remote Work
129(2)
COVID-19 and Remote Work
131(1)
Methodology
131(2)
Literature Review Approach
131(1)
Data Collection
132(1)
Results
133(12)
Academic Literature: Publication Characteristics
133(1)
Gray Literature: Publication Characteristics
134(1)
Analysis and Discussion
134(1)
Benefits for Employees
135(2)
Benefits for Companies
137(1)
Benefits for Employees and Companies
137(2)
Challenges for Employees
139(2)
Challenges for Employees and Companies
141(1)
Solutions and Recommendations
141(4)
Conclusion and Future Research Directions
145(4)
Appendix 1 Included Academic Literature
149(8)
Appendix 2 Included Gray Literature
157(3)
References
160(11)
7 Dynamic Role of Technology in Managing Workforce in Service Delivery During COVID-19 Pandemic
171(28)
Dora Almeida
Maria Jose Sousa
Antonio Miguel Pesqueira
Introduction
171(1)
Technology
172(1)
Digital Information
173(2)
Virtual Working
175(1)
Smart Working
176(1)
Methodology
177(1)
Data Analysis and Discussions
177(13)
Discussion
190(1)
Limitations and Future Scope of Research
191(1)
Conclusion
192(1)
References
193(6)
8 Technological Dynamism of Workforce Management for Effective Education Service Delivery During and After Covid-19
199(18)
Mansi Tiwari
Subhra R. Mondal
Introduction
199(3)
Background
202(2)
Objective of the
Chapter
204(7)
Issues, Controversies, Problems
204(3)
Strength
207(1)
Weakness
207(1)
Opportunities
208(1)
Challenges
208(1)
Suggestions
209(2)
Conclusion
211(1)
References
212(5)
9 Human Governance Analytics for Public Organizations
217(26)
Maria Jose Sousa
David Ferraz
Antonio Sacavem
Joao Salis Gomes
Introduction
217(2)
Background
219(4)
Human Governance Conceptualization
219(1)
Human Governance Analytics
220(3)
Empirical Research
223(5)
Bibliometric Analysis
223(2)
Case Studies in Public Administration
225(3)
Case Study 1 Metrics for Senior Civil Servants Recruitment in the Public Administration Context
228(4)
Introduction
228(1)
Procedure
229(1)
Metrics
230(2)
Final Considerations
232(1)
Case Study 2 Metrics for Human Governance Regarding Talent Development and Talent Performance Evaluation in the Context of Public Administration
232(2)
Introduction
232(1)
Procedure
232(1)
Metrics
233(1)
Case Study Final Considerations
234(1)
Discussion and Conclusions
234(2)
Future Research Directions
236(1)
References
237(6)
10 Analysing Users' Engagement with eSports Team: Does Covid-19 Matter?
243(30)
Francesca Di Virgilio
Mohammad Soliman
Muhammad Anwar ul Haq
Sara Fantini
Introduction
243(2)
Background: Main Focus of the
Chapter
245(5)
ESports Overview
245(2)
Users' Engagement with eSports
247(1)
Users' Sentiment Expressions
248(2)
Methodology
250(3)
The Case
250(1)
Data Collection and Analysis Procedures
251(1)
Phase 1 Data Collection of Trends (RQ1)
251(1)
Phase 2 Analyzing Sentiments Express Through Comments (RQ2)
251(2)
Findings
253(2)
Initial Analysis of Trends
253(2)
Content Analysis
255(5)
Word Frequency
255(1)
Identification of Moods
256(1)
Analyzing the Trend of Engagement
257(3)
Sentiment Analysis
260(1)
Conclusions
261(4)
Discussion
261(1)
Theoretical Contributions
262(2)
Contribution to Practice
264(1)
Limitation and Future Research
265(1)
References
266(7)
Index 273
Dr. Subhra Mondal is a researcher in the Honors Program at Duy Tan University. She received her Ph.D. in Management in Retail studies. Her research interests are concerned with brand management, brand equity with innovative tools, smart tourism, destination marketing, social media marketing, AI & Web 5.0 & digital recruitment.





Dr. Francesca Di Virgilio is a Tenured Associate Professor of Organization Design and Human Resource Management at the University of Molise in the Department of Economics, Italy. She received her Ph.D. degree in Organization, Technology and Development of Human Resources from the University of Molise, in joint with the University of Naples Federico II and LUISS University (Italy).





Dr. Subhankar Das is currently working as Professor and Researcher in the Honors Program, Duy Tan University, Da Nang, Vietnam. He is a Ph.D. in Social Media Advertisement & Media Planning with professional certification from Google, Manipal indigital marketing, IIM Lucknow, IIM Bangalore for Media planning & University of British Columbia for Advertisement along with other 15+ Globally Recognized Professional Certifications.
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