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Human Values and the Design of Computer Technology [Kietas viršelis]

Edited by (Colby College, Maine)
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Human values--including accountability, privacy, autonomy, and respect for person--emerge from the computer systems that we build and how we choose to use them. Yet, important questions on human values and system design have remained largely unexplored. If human values are controversial, then on what basis do some values override others in the design of, for example, hardware, algorithms, and databases? Do users interact with computer systems as social actors? If so, should designers of computer persona and agents seek to build on such human tendencies, or check them? How have design decisions in hospitals, research labs, and computer corporations protected or degraded such values? This volume brings together leading researchers and system designers who take up these questions, and more.

This volume presents the latest findings on human values - including accountability, privacy, autonomy, and respect for person - with relation to the computer systems that we build and how we choose to use them.



Recenzijos

"Hot stuff." Michael Swaine, Dr. Dobb's Journal

Acknowledgments ix(2) Contributors xi Introduction 1(18) BATYA FRIEDMAN PART I Conceptualizing Human Values in Design 19(116) 1 Bias in Computer Systems 21(20) BATYA FRIEDMAN HELEN NISSENBAUM 2 Accountability in a Computerized Society 41(24) HELEN NISSENBAUM 3 Disability, Inability and Cyberspace 65(26) JOHN PERRY ELIZABETH MACKEN NEIL SCOTT JANICE L. MCKINLEY 4 Do Categories Have Politics? The Language/Action Perspective Reconsidered 91(16) LUCY SUCHMAN 5 Categories, Disciplines, and Social Coordination 107(8) TERRY WINOGRAD 6 Commentary on Suchman Article and Winograd Response 115(2) THOMAS W. MALONE 7 Social Impact Statements: Engaging Public Participation in Information Technology Design 117(18) BEN SHNEIDERMAN ANNE ROSE PART II Computers as Persons? -- Implications for Design 135(102) 8 Computers Are Social Actors: A Review of Current Research 137(26) CLIFFORD I. NASS YOUNGME MOON JOHN MORKES EUN-YOUNG KIM B. J. FOGG 9 When the Interface Is a Face 163(28) LEE SPROULL MANI SUBRAMANI SARA KIESLER JANET WALKER KEITH WATERS 10 `Social Human-Computer Interaction 191(10) SARA KIESLER LEE SPROULL 11 Reasoning About Computers As Moral Agents: A Research Note 201(6) BATYA FRIEDMAN LYNETTE I. MILLETT 12 Interface Agents: Metaphors with Character 207(14) BRENDA LAUREL 13 Human Agency and Responsible Computing: Implications for Computer System Design 221(16) BATYA FRIEDMAN PETER H. KHAN, JR. PART III Practicing Value-Sensitive Design 237(74) 14 Workplace Database Systems: Difficulties of Data Collection and Presentation 239(20) HARRY HOCHHEISER 15 Eliminating a Hardware Switch: Weighing Economics and Values in a Design Decision 259(12) JOHN C. TANG 16 Steps toward Universal Access Within a Communications Company 271(18) JOHN C. THOMAS 17 Social Choice About Privacy: Intelligent Vehicle-Highway Systems in the United States 289(22) PHILIP E. AGRE CHRISTINE A. MAILLOUX Name Index 311(6) Subject Index 317