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The Evolution of Chatbots in Tourism: A Systematic Literature Review |
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3 | (14) |
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Blockchain Technology's Potential for Sustainable Tourism |
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17 | (13) |
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In-room Voice-Based AI Digital Assistants Transforming On-Site Hotel Services and Guests' Experiences |
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30 | (15) |
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Next-POI Recommendations Matching User's Visit Behaviour |
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45 | (13) |
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Assessing Online Sustainability Communication of Italian Cultural Destinations -- A Web Content Mining Approach |
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58 | (12) |
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Technostress Among Hotel Employees -- a Longitudinal Study of Social Media as Digital Service Encounters |
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70 | (13) |
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How Artificial Intelligence Will Change the Future of Tourism Industry: The Practice in China |
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83 | (12) |
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Co-creating Personalised Experiences in the Context of the Personalisation-Privacy Paradox |
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95 | (14) |
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A Platform for Difficulty Assessment and Recommendation of Hiking Trails |
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109 | (14) |
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A Study on the Factors Affect the Technology Satisfaction on AI Based Self-service Technology Service Failure in Hotel |
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123 | (5) |
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The Role of Perceived Technology and Consumers' Personality Traits for Trust Transfer in Airbnb |
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128 | (9) |
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Finding Meaning Through Travel Journaling: A Strength-Based Approach |
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137 | (13) |
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Loyalty Programs and Direct Website Performance: An Empirical Analysis of Global Hotel Brands |
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150 | (12) |
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Effect of Personal Innovativeness on Technology Adoption in Hospitality and Tourism: Meta-analysis |
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162 | (13) |
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A Netnographic Study of Consumer Value in Slow Travel |
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175 | (13) |
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Gen Z and Esports: Digitizing the Live Event Brand |
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188 | (14) |
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Coworking and Coliving: The Attraction for Digital Nomad Tourists |
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202 | (8) |
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Mobile Payments, Chinese Tourists, and Host Residents: Are Destination Stakeholders Prepared to Facilitate Mobile Payments? |
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210 | (6) |
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Airbnb Host's Perceptions on Airbnb Customer Social Responsibility and Organizational Justice in Airbnb 2.0 |
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216 | (6) |
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Robo-Tipping: Are Customers Game? |
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222 | (9) |
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Part III Social Media and User Generated Content |
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Tourist Experiences at Overcrowded Attractions: A Text Analytics Approach |
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231 | (13) |
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The Implicit and Explicit Motivations of Tourist Behaviour in Sharing |
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Travel Photographs on Instagram: A Path and Cluster Analysis |
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244 | (12) |
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Dreaming About Travel: A Pinterest Netnography |
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256 | (13) |
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Cultural Traits in the Consumption of Luxury Hotel Services |
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269 | (11) |
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Exploring the Impact of Heuristic Attributes of Electronic Word of Mouth on Accommodation Sharing Platforms |
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280 | (6) |
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How Reliable Is Social Media Data? Validation of TripAdvisor Tourism Visitations Using Independent Data Sources |
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286 | (8) |
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Do Tourists from Different Countries Interpret Travel Experience with the Same Feeling? Sentiment Analysis of TripAdvisor Reviews |
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294 | (8) |
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The Impact of Crisis Characteristics and Media Coverage on the Public's Attitude Toward Tourism Organization Expressed on Sina Weibo |
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302 | (6) |
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HOTFRED: A Flexible Hotel Fake Review Detection System |
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308 | (7) |
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Contextual Effects of Online Review Recency: Three Research Propositions |
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315 | (7) |
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Information Characteristics on Instagram and Viewer Behavior |
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322 | (6) |
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Meme Tourism: A Conceptual Framework |
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328 | (9) |
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Approach to Evaluating the Effect of an Inter-organizational Information System on Performance: The Case of a Destination Management Organization |
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337 | (15) |
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The Digitized Ecosystem of Tourism in Europe: Current Trends and Implications |
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352 | (13) |
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Measuring the Value of Social Media Marketing from a Destination Marketing Organization Perspective |
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365 | (13) |
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Destination Imagery Diagnosis Model: The Case of Switzerland |
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378 | (11) |
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Tourism Management in Japan and Switzerland: Is Japan |
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Leapfrogging Traditional DMO's Models? A Research Agenda |
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389 | (14) |
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Touristic Consumption as "Sitesharing": Unpacking the Smart Tourism Paradigm from an Internet Studies Perspective |
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403 | (10) |
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The Pathway from Smartness to Sustainability: Exploring the Transmission Mechanisms |
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413 | (6) |
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Discovering Cultural Differences Through Information Flow of National DMOs Websites |
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419 | (7) |
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A Conceptual Framework of Destination Sustainability in Sharing Economy |
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426 | (7) |
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Smart Tourism Cities' Competitiveness Index: A Conceptual Model |
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433 | (8) |
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Hear No Virus, See No Virus, Speak No Virus: Swiss Hotels' Online Communication Regarding Coronavirus |
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441 | (11) |
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Virtual Reality as a Travel Substitution Tool During COVID-19 |
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452 | (12) |
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Covid-19 and Instagram: Digital Service Innovation in Top Restaurants |
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464 | (12) |
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The Sustainability of Using Domestic Tourism as a Post-COVID-19 Recovery Strategy in a Distressed Destination |
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476 | (14) |
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"Nothing Can Stop Me!" Perceived Risk and Travel Intention Amid the COVID-19 Pandemic: A Comparative Study of Wuhan and Sapporo |
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490 | (14) |
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Factors Influencing Tourists' Intention to Use COVID-19 Contact Tracing App |
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504 | (13) |
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Destination Management in Times of Crisis - Potentials of Open Innovation Approach in the Context of COVID-19? |
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517 | (13) |
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"Old" and "New" Media Discourses on Chinese Outbound Tourism to Switzerland Before and During the Covid-19 Outbreak. An Exploratory Study |
|
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530 | (13) |
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A Model to Predict Users' Intentions to Adopt Contact-Tracing Apps for Prevention from COVID-19 |
|
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543 | (6) |
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A Comparison of Hotel Guest Experience Before and During Pandemic: Evidence from Online Reviews |
|
|
549 | (8) |
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How COVID-19 Impacts Chinese Travelers' Mobility Decision-Making Processes: A Bayesian Network Model |
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|
557 | (7) |
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Examining Post COVID-19 Tourist Concerns Using Sentiment Analysis and Topic Modeling |
|
|
564 | (6) |
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Enhancing the Visitor Experience in the Time of COVID 19: The Use of AI Robotics in Pembrokeshire Coastal Pathway |
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|
570 | (9) |
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|
Author Index |
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579 | |