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Innovation Management: Strategy and Implementation Using the Pentathlon Framework 2nd Revised edition [Minkštas viršelis]

3.74/5 (32 ratings by Goodreads)
  • Formatas: Paperback / softback, 416 pages, aukštis x plotis x storis: 234x156x24 mm, weight: 639 g, biography
  • Išleidimo metai: 17-Mar-2010
  • Leidėjas: Palgrave Macmillan
  • ISBN-10: 0230205828
  • ISBN-13: 9780230205826
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 416 pages, aukštis x plotis x storis: 234x156x24 mm, weight: 639 g, biography
  • Išleidimo metai: 17-Mar-2010
  • Leidėjas: Palgrave Macmillan
  • ISBN-10: 0230205828
  • ISBN-13: 9780230205826
Kitos knygos pagal šią temą:
Managing innovation is a challenge in any organization and demands a wide range of skills. How can you judge whether your department or company is as innovative as it could be? And if it isn't, what can you do and where do you start? Innovation Management begins by separating innovation into five interlocking topics: The Innovation Pentathlon. Using this framework, the authors present the best insights from theory and practice for each topic, together with a variety of tools that can be used to boost performance. Students will value the clear coverage of the academic background and managers will benefit from the 75 case studies that illustrate real-world outcomes. Key Features: - Complete and authoritative coverage of the academic background - Easy-to-follow structure based on The Innovation Pentathlon - Indispensable practical tools and examples - Illustrated with 75 case studies from international organizations, covering both service and manufacturing issues - Web site with additional material for teachers and students - Equal emphasis given to service and manufacturing organisations throughout.

Recenzijos

'This book is an excellent foundation for an Innovation Management course in any MBA or Executive program. It gives that important executive and management perspective beyond and above the individual project by a complete managerial framework together with numerous enlightening cases.' - Christer Karlsson, Professor of Innovation and Operations Management, Copenhagen Business School, Denmark, Founder and chairman of the International Product Development Management Conference 'Goffin and Mitchell display a thorough knowledge of the academic literature on innovation, but remain refreshingly close to the practical issues and problems of innovation management. Packed with cases, short and long, this book teaches students that there are no simple recipes for success, but there are many lessons learnt and many useful tools to help the practitioner along.' - Ben Dankbaar, Professor of Innovation Management, Radboud University Nijmegen 'Innovation is one of the most challenging aspects of management to comprehend and put into practice. Goffin and Mitchell do an admirable job of assembling an arsenal of strategic tools within a comprehensive framework to help both students and practitioners of innovation. This book is the achievement of a delicate balancing act between depth and breadth that will ensure its place on the bookshelves of MBA students and managers alike.' - Peter Erdelyi, Senior Lecturer in Strategy and Marketing, Bournemouth University, UK 'This is a timely update of a key text in the discourse of innovation management. As the scope of the subject area is under a range of differing pressures-with the need to refine and redefine innovation in turbulent economic times; with other subject areas impacting upon the area (notably, for me and my students, the concept of design-driven innovation)-Goffin and Mitchell have shown that they are cognisant of such pressures and can subject their ideas themselves to innovation. A book which not only reappraises Innovation Management for a contemporary audience, but offers directions for its further evolution.' - Dr Jamie Brassett, MA Course Director& Subject Leader, Innovation Management, The Innovation Centre, Central Saint Martins College of Art& Design, London, UK 'Today's businesses operate in a world that is changing faster than leaders can predict, where it has become unclear whether innovation is driving change or change is driving innovation; where life itself is subject to innovation by consumers seeking personalized offerings designed to match their dynamic lifestyles. In fact, in a world where innovation itself is in need of innovation. Goffin and Mitchell have set about this task with a focused rigour that accommodates the needs of both the manufacturing and service sectors as they continue to develop the science behind the art of innovation.' - Ian Scarth, Professor of Food and Beverage Management, Ecole Hoteliere de Lausanne, Switzerland 'This second edition is brought up to date and it has better looks. The additional cases make it even better suited for innovation or business administration students and practicing managers will find inspiration in the cases too.' - L.J. Lekkerkerk MSc, senior lecturer Innovation management and Organisation design, at Radboud University Nijmegen, The Netherlands.

Daugiau informacijos

This book is an excellent foundation for an Innovation Management course in any MBA or Executive program. It gives that important executive and management perspective beyond and above the individual project by a complete managerial framework together with numerous enlightening cases.' - Christer Karlsson, Professor of Innovation and Operations Management, Copenhagen Business School, Denmark, Founder and chairman of the International Product Development Management Conference 'Goffin and Mitchell display a thorough knowledge of the academic literature on innovation, but remain refreshingly close to the practical issues and problems of innovation management. Packed with cases, short and long, this book teaches students that there are no simple recipes for success, but there are many lessons learnt and many useful tools to help the practitioner along.' - Ben Dankbaar, Professor of Innovation Management, Radboud University Nijmegen 'Innovation is one of the most challenging aspects of management to comprehend and put into practice. Goffin and Mitchell do an admirable job of assembling an arsenal of strategic tools within a comprehensive framework to help both students and practitioners of innovation. This book is the achievement of a delicate balancing act between depth and breadth that will ensure its place on the bookshelves of MBA students and managers alike.' - Peter Erdelyi, Senior Lecturer in Strategy and Marketing, Bournemouth University, UK 'This is a timely update of a key text in the discourse of innovation management. As the scope of the subject area is under a range of differing pressures-with the need to refine and redefine innovation in turbulent economic times; with other subject areas impacting upon the area (notably, for me and my students, the concept of design-driven innovation)-Goffin and Mitchell have shown that they are cognisant of such pressures and can subject their ideas themselves to innovation. A book which not only reappraises Innovation Management for a contemporary audience, but offers directions for its further evolution.' - Dr Jamie Brassett, MA Course Director& Subject Leader, Innovation Management, The Innovation Centre, Central Saint Martins College of Art& Design, London, UK 'Today's businesses operate in a world that is changing faster than leaders can predict, where it has become unclear whether innovation is driving change or change is driving innovation; where life itself is subject to innovation by consumers seeking personalized offerings designed to match their dynamic lifestyles. In fact, in a world where innovation itself is in need of innovation. Goffin and Mitchell have set about this task with a focused rigour that accommodates the needs of both the manufacturing and service sectors as they continue to develop the science behind the art of innovation.' - Ian Scarth, Professor of Food and Beverage Management, Ecole Hoteliere de Lausanne, Switzerland 'This second edition is brought up to date and it has better looks. The additional cases make it even better suited for innovation or business administration students and practicing managers will find inspiration in the cases too.' - L.J. Lekkerkerk MSc, senior lecturer Innovation management and Organisation design, at Radboud University Nijmegen, The Netherlands.
List of Case Studies
xi
Acknowledgments xvii
Preface xix
About the Authors xxi
Copyright Material xxiii
Key Aspects of Innovation Management
1(40)
Introduction
1(1)
Innovation Drivers
2(4)
Technological Advances
Changing Customers and Needs
Intensified Competition
Changing Business Environment
Responding to the Environment - Strategic Intent
Characteristics of Innovation
6(14)
Definitions of Innovations
Dimensions of Innovation
Dimensions of Innovation in Services
Degrees of Innovation
Evaluating Dimensions and Degrees
Innovation and Continuous Improvement
Phases of Innovation
Innovation throughout the Organization
Key Research On Innovation
20(21)
Macro-Level Investigations
Micro-Level Investigations
Project-Level Investigations
Service Innovation Research
Managing Innovation - The Challenge
26(6)
Need for a Framework
The Innovation Pentathlon Framework
The Structure of This Book
32(2)
Format of the
Chapters
Summary
34(7)
Innovation and Economics
41(24)
Introduction
41(1)
Economic Measures of Innovation
42(2)
Factors Mediating Innovation
44(7)
Company Size and Innovation
Market Sectors and Innovations
Education Levels, National Culture and Innovation
Government Policies and Innovation
Impacts of Innovation
51(14)
Innovation and Business Cycles
Innovation and Employment
Innovation and Company Performance
Product Innovation and Growth
Diffusion of Innovations
56(4)
The Influence of Product Features
The Adoption Life Cycle
Summary
60(5)
Contrasting Services with Manufacturing
65(28)
Introduction
65(1)
The Importance of Services
66(4)
Service and the Economy
R & D in Services
Manufacturers Need Services
Characteristics of Services
70(10)
Terminology of Services and Manufacturing
Service Delivery
The Servicescape
Service Characteristics and Innovation
Managing Quality in Services
Innovation in Services
80(5)
The Need for Innovation
Managing Service Innovation
New Service Development Processes
Services and Innovation Management
85(1)
Summary
86(7)
Developing an Innovation Strategy
93(46)
Introduction
93(4)
Innovation Strategy and Stakeholder Satisfaction
97(4)
Kano's Feature Analysis
Technology: The Capability Ceiling
101(8)
The Technology `S' Curve
An Alternative Perspective: Dominant Design
Evolution of Strategy as Technology Matures
Customer Satisfaction: Feature Fatigue
109(6)
Disruptive Innovation
Responses to a Disruptive Threat
Competition
115(4)
Value Innovation: Blue Ocean Strategies
Protecting the Value
Open Innovation
119(4)
Strategic Issues
Linking The Components of Strategy
123(8)
Roadmapping
Scenario Planning
The Success Trap
131(1)
Summary
132(7)
Generating Creative Customer-Focused Ideas
139(48)
Introduction
139(1)
Creativity
140(9)
Types of Business Creativity
Individual Creativity
Team Creativity and Culture
Creativity Techniques for Innovation
Triz
149(1)
Managing Knowledge
150(4)
Nature of Knowledge
Capturing Tacit Knowledge
Promoting Knowledge Transfer
Ideas and Innovation
154(21)
Identifying Customer Needs - Traditional Approaches
Hidden Needs Analysis
Empathic Design
Lead Users
Experimentation
Virtual Communities
Identifying Priorities - Conjoint Analysis
Choosing the Correct Approach to Market Research
Protecting Ideas
175(6)
Copyright
Design Right
Trademarks
Patents
Summary
181(6)
Selecting and Managing an Innovation Portfolio
187(40)
Introduction
187(1)
Principles of Portfolio Management
188(3)
The Need for a Process
Elements of a Good Portfolio
Valuing Individual Projects
191(19)
Types of Project
Financial Valuation Methods
Single-Stage Projects
Estimating Probabilities in Projects
Multistage and Network Projects
Comparing the Values of Risky Projects
Valuing Large and Small Portfolios of Projects
Non-financial Methods
Choosing a Valuation Method
Choosing and Manging a Portfolio
210(6)
Ranking Projects for Selection
Balance
The Management Process
216(6)
People Issues
Selecting the Tools
Summary
222(5)
Implementing Innovations
227(38)
Introduction
227(2)
Project Management Techniques
229(7)
Setting Project Aims and Tradeoffs
Work Breakdown Structure
The Project Schedule
The Resource Plan
Agile Project Management
Managing Project Risks
236(3)
Collecting Risk: Information
Appraising the Risks: The FMEA Process
Linking Customer Needs to Product Design
239(26)
Embedding the Features: Quality Function Deployment
Defining and Delivering Service Products
Managing Stakeholders
248(2)
Managing An Innovation Department
250(9)
Phase Gates
Managing Simultaneous Projects
Managing Collaborations
Summary
259(6)
Creating An Innovative Culture
265(46)
Introduction
265(1)
Organizational Culture and Innovation
266(16)
Understanding and Assesing Culture
Applying the Cultural Web
Studies of Innovation Culture
Managing Innovation Teams
282(15)
Team Structures
Making Project Teams Work
Managing People For Innovation
297(9)
Recruiting and Job Assignment
Managing Performance
Development of Employees
Summary
306(5)
Boosting Innovation Performance
311(32)
Introduction
311(1)
Performance Improvement
312(1)
Assessing Current Performance
313(10)
Performance Measures
The Innovation Audit
Priorities and Linkages
323(6)
Priority Areas
Considering Linkages
Actions to Boost Performance
329(8)
Change Management and Innovation
Making a Breakthrough
The Role of an Innovation Manager
Summary
337(6)
The Future of Innovation Management
343(22)
Introduction: The Innovation Environment
343(1)
Customers
343(7)
Implications for Innovation Management
Technology
350(2)
Implications for Innovation Management
Competition
352(2)
Implications for Innovation Management
The Business Environment
354(6)
Open Innovation
The Dangers of Open Innovation
Implications for Innovation Management
Conclusion
360(1)
Summary
360(5)
Appendix 365(4)
References and Notes 369(22)
Index 391
KEITH GOFFIN is Professor of Innovation and New Product Development at Cranfield School of Management, UK. He was previously Director of Graduate Programs at Stuttgart Institute of Management and Technology and has lectured in Italy, Paris, Australia and Malaysia. With substantial industrial experience gained at Hewlett-Packard, he regularly acts as a consultant on innovation management to well-known organisations including Kellogg's, ICL, HSBC and Rank-Xerox. RICK MITCHELL is Group Technology Director of Domino Printing Services and a Visiting Professor at Cranfield School of Management, UK. He has over thirty years experience in research and development including a period as International Development Manager for Philips Electronics. Rick has been a guest speaker at many academic conferences as well as for the UK Department of Trade& Industry. He currently also teaches at Cambridge University.