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1 The Management of International Business |
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3 | (34) |
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4 | (1) |
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5 | (2) |
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The Changing Profile of the Global Business Environment |
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7 | (11) |
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8 | (1) |
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Developing Countries' Attitude Change |
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8 | (2) |
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Adoption of Export-Oriented Strategies by Developing Countries |
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10 | (1) |
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Spread of Regional Trade Agreements |
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10 | (1) |
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Technological Developments |
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11 | (1) |
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Global Demand for Capital |
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11 | (1) |
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Diminishing Effectiveness of National Borders |
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11 | (1) |
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Investment Requirement in R&D |
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12 | (1) |
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Increasing Interdependence Among Nations |
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13 | (3) |
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The Effect of the Internet |
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16 | (1) |
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17 | (1) |
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The Imperatives of Globalization of Business |
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18 | (5) |
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Why Do Businesses Expand Their Operations Abroad? |
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18 | (5) |
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Types of International Business Operations |
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23 | (1) |
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Perspectives of International Business Activities |
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23 | (1) |
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24 | (1) |
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New Trends in International Business |
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24 | (2) |
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Major Elements of Managing International Business Operations |
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26 | (7) |
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Management View of International Business |
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27 | (3) |
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MNCs and Host Government Relationships |
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30 | (2) |
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Host Country Business Environment |
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32 | (1) |
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33 | (4) |
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2 Socio-Ethical Issues and International Management |
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37 | (40) |
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38 | (1) |
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39 | (1) |
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Social Responsibilities of MNCs |
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40 | (6) |
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The Stakeholder Perspective |
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41 | (5) |
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46 | (11) |
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46 | (4) |
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50 | (6) |
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56 | (1) |
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Concerns of Developing Countries |
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57 | (3) |
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60 | (2) |
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Supranational Organizations |
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62 | (6) |
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62 | (1) |
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The World Bank and the International Monetary Fund |
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63 | (3) |
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The World Trade Organization |
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66 | (2) |
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68 | (3) |
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71 | (6) |
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Part II Cultural and Behavioral |
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3 International Management and the Cultural Context |
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77 | (32) |
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78 | (1) |
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79 | (1) |
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79 | (7) |
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The Major Components of Culture |
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80 | (2) |
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Six Dimensions of Culture |
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82 | (4) |
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Other Potential Dimensions of Culture |
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86 | (9) |
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86 | (3) |
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89 | (1) |
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Joking and Fun/Informality |
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90 | (1) |
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91 | (1) |
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92 | (2) |
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94 | (1) |
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95 | (2) |
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Cultural Typology of the Organization |
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97 | (4) |
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98 | (1) |
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99 | (1) |
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99 | (1) |
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100 | (1) |
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Countries and Corporate Culture Types |
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101 | (1) |
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Monolithic, Plural, and Multicultural Organizations |
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101 | (3) |
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102 | (1) |
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103 | (1) |
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Multicultural Organization |
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103 | (1) |
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The Benefits of Multiculturalism |
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104 | (2) |
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106 | (3) |
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4 International Communication and Negotiation |
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109 | (36) |
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110 | (1) |
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111 | (1) |
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Micro and Macro International Communication |
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111 | (3) |
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The Classic Communication Model |
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114 | (3) |
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114 | (1) |
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115 | (1) |
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115 | (1) |
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116 | (1) |
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International Verbal Communication |
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117 | (1) |
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Cultural Differences in Nonverbal Communication |
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118 | (8) |
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119 | (2) |
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121 | (2) |
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123 | (1) |
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Gender Role Differentiation and Rigidity |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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124 | (2) |
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126 | (2) |
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Dos and Don'ts of Communication with Foreigners |
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128 | (1) |
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International Negotiations |
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129 | (13) |
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129 | (1) |
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130 | (2) |
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The American Negotiation Style |
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132 | (2) |
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Intercultural Negotiations |
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134 | (8) |
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142 | (3) |
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5 Managerial Leadership and Motivation in an International Context |
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145 | (48) |
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146 | (2) |
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148 | (1) |
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The Shortcomings of Leadership Theories |
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149 | (8) |
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The Cultural Relativity of Leadership |
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151 | (6) |
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Managerial Leadership in Europe |
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157 | (5) |
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157 | (2) |
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159 | (1) |
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160 | (2) |
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Managerial Leadership in Japan Versus the United States |
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162 | (2) |
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164 | (1) |
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165 | (9) |
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Cultural Influences on Motivation |
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166 | (7) |
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Applicability of Major Motivation Theories |
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173 | (1) |
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The Shortcomings of Motivation Theories |
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174 | (6) |
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Maslow's Hierarchy of Needs |
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174 | (2) |
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Motivators and Hygiene Factors |
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176 | (1) |
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McClelland's Three Motives |
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177 | (1) |
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178 | (1) |
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179 | (1) |
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180 | (1) |
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Motivation and Japanese Employees |
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180 | (1) |
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Global Trends and Motivation |
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181 | (5) |
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186 | (7) |
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Part III Strategic and Operational |
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6 International Environment and Strategy |
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193 | (24) |
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194 | (1) |
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195 | (3) |
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International Business Environment |
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198 | (8) |
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Host Government, Political, and Legal Issues |
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198 | (5) |
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203 | (3) |
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Industry Characteristics and MNC Strategy |
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206 | (4) |
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207 | (1) |
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207 | (1) |
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208 | (1) |
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209 | (1) |
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210 | (6) |
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210 | (1) |
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Host Country Focus Strategy |
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211 | (1) |
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Global Integration Strategy |
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212 | (1) |
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213 | (3) |
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216 | (1) |
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7 International Strategic Alliance |
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217 | (24) |
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218 | (1) |
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219 | (1) |
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General Understanding of Strategic Alliance |
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220 | (4) |
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What Is Strategic Alliance? |
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220 | (3) |
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What Are the Motivations for Strategic Alliances? |
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223 | (1) |
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Succeeding in Strategic Alliances |
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224 | (4) |
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Challenging Issues and Risks of Strategic Alliance |
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224 | (2) |
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Factors Affecting the Success of Alliances |
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226 | (2) |
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International Strategic Alliance and Alliance Governance Mode Choice |
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228 | (4) |
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229 | (1) |
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229 | (1) |
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Institutional Environment |
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230 | (1) |
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Other Contingency Factors |
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231 | (1) |
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Managing Alliance Portfolios to Enhance Performance |
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232 | (6) |
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Alliance Portfolio Strategy |
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232 | (1) |
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Definition and Challenges of Alliance Portfolios |
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232 | (2) |
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Alliance Portfolio Configuration |
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234 | (4) |
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238 | (3) |
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8 Organization of Multinational Operations |
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241 | (34) |
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242 | (1) |
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243 | (1) |
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Definition and Functions of Organizing |
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243 | (2) |
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The Organization of Multinationals |
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245 | (1) |
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Factors Influencing the Structure of MNCs |
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246 | (4) |
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246 | (1) |
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247 | (3) |
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The Development of an International Corporate Structure |
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250 | (23) |
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The International Division Structure |
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252 | (5) |
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The Geographic Division Structure |
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257 | (2) |
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The Product Division Structure |
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259 | (2) |
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261 | (1) |
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262 | (2) |
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264 | (1) |
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Newer Forms of Organization |
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264 | (9) |
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273 | (2) |
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9 Control of International Operations |
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275 | (34) |
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276 | (1) |
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277 | (1) |
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Purpose and Functions of the Control Process |
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278 | (1) |
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278 | (6) |
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Input and Output Controls |
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279 | (1) |
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279 | (1) |
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Communication and Information Flow |
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280 | (2) |
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282 | (1) |
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282 | (1) |
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283 | (1) |
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284 | (4) |
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284 | (1) |
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285 | (1) |
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286 | (2) |
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Cultural Aspects of MNC Control |
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288 | (1) |
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288 | (1) |
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Evolution of Coordination and Control of MNCs |
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289 | (4) |
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Additional Control Problems of MNCs |
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293 | (8) |
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Language and Cultural Differences |
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293 | (2) |
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295 | (1) |
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295 | (1) |
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296 | (1) |
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Intrafirm Business Transactions |
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297 | (3) |
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300 | (1) |
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Ownership and Host Government Involvement |
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301 | (5) |
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Host Government Involvement |
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301 | (2) |
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Ownership and Control of Foreign Affiliates |
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303 | (3) |
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306 | (3) |
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10 International Information Systems Management |
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309 | (32) |
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310 | (1) |
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311 | (1) |
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Computer-Based Information Systems |
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312 | (1) |
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Information Architecture (IT) |
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313 | (3) |
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314 | (1) |
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Enterprise Resource Planning |
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315 | (1) |
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Electronic Data Interchange |
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316 | (1) |
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Ramifications of Internationalization on the IS Function |
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316 | (8) |
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The IS Function Within the Multinational Corporation |
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318 | (1) |
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319 | (2) |
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321 | (2) |
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323 | (1) |
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323 | (1) |
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324 | (13) |
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326 | (2) |
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Communication Integration in the Global Organization |
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328 | (3) |
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Data Integration in the Global Organization |
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331 | (2) |
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The IS Application Portfolio in the Global Organization |
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333 | (1) |
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Redefining the CIO as the Global Information Officer |
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334 | (3) |
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337 | (4) |
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11 International Human Resource Management |
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341 | (36) |
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342 | (1) |
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343 | (1) |
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The Transition From a Domestic to an International Position |
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343 | (2) |
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Recruitment and Selection |
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345 | (10) |
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345 | (2) |
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347 | (4) |
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Personnel Selection Options |
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351 | (3) |
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Host Country or Third-Country Staffing Criteria |
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354 | (1) |
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Product Life Cycle and International Human Resource Management |
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355 | (5) |
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International Product Life Cycle |
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356 | (2) |
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358 | (2) |
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International Management and Intercultural Training and Preparation |
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360 | (7) |
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Pre-departure Preparations |
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362 | (1) |
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International and Intercultural Training |
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362 | (3) |
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The Intercultural Sensitizer |
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365 | (1) |
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Training Host Country or Third-Country Nationals |
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365 | (1) |
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Training Host Country Nonmanagerial Employees |
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366 | (1) |
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367 | (1) |
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368 | (6) |
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369 | (2) |
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371 | (3) |
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374 | (3) |
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12 International Labor Relations |
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377 | (34) |
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378 | (1) |
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379 | (1) |
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Locus of Control in International Workplace Practices |
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380 | (5) |
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Headquarters-Subsidiary Relationships |
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380 | (1) |
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The Quandary of National Unions |
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381 | (1) |
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Cross-Border Labor Tactics |
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382 | (3) |
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Host Government Involvement |
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385 | (1) |
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International Labor Organizations |
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385 | (6) |
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International Affiliates of Labor Unions |
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388 | (1) |
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Intergovernmental Organizations |
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389 | (2) |
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Diversity in International Labor Relations |
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391 | (17) |
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Industrial Relations in the United States |
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392 | (1) |
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European Industrial Democracy |
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393 | (1) |
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Differences Between Participative Management and Industrial Democracy |
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393 | (1) |
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Industrial Democracy in Germany |
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394 | (2) |
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396 | (1) |
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Background and Structure of Codetermination |
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397 | (3) |
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Opposition to Codetermination |
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400 | (1) |
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401 | (1) |
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402 | (1) |
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Japanese Enterprise Unions |
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403 | (5) |
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408 | (3) |
Appendix A Major Leadership Theories |
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411 | (10) |
Appendix B Major Motivation Theories |
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421 | (6) |
Appendix C Charter of the United Nations |
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427 | (2) |
The List of Cases |
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429 | (2) |
Author Index |
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431 | (8) |
Subject Index |
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439 | |