Preface |
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xiii | |
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1 The Management World in the Twenty-First Century |
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3 | (17) |
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5 | (2) |
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The Meaning of Globalization for Managers |
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7 | (1) |
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Understanding Attitudes to Globalization |
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8 | (3) |
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The Future of Globalization |
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11 | (3) |
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Cross-National Convergence and Divergence |
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14 | (3) |
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17 | (2) |
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19 | (1) |
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2 The Cultural Environment |
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20 | (36) |
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20 | (2) |
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22 | (1) |
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23 | (1) |
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23 | (1) |
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24 | (1) |
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24 | (1) |
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25 | (1) |
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25 | (1) |
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Kluckhohn and Strodtbeck's Value Orientation Model |
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25 | (2) |
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The Kluckhohn and Strodtbeck Model in International Management |
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27 | (2) |
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Hofstede's Value Survey Model |
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29 | (2) |
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Limitations of the Value Survey Model |
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31 | (1) |
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Using the Value Survey Model in International Management |
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32 | (2) |
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34 | (6) |
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Smith and Peterson (1988) Event Management Approach |
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40 | (6) |
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Alternative Cultural Models |
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46 | (1) |
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Ethnocentrism and Parochialism |
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47 | (1) |
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Variation Within Cultures |
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48 | (2) |
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50 | (1) |
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Understanding Subcultures |
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50 | (1) |
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Understanding Overlapping Cultures |
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51 | (1) |
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The Importance of Cultural Values for International Managers |
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52 | (1) |
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53 | (1) |
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54 | (2) |
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3 The Political and Regulatory Environment |
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56 | (25) |
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56 | (2) |
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58 | (5) |
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Government, Business, and Society |
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63 | (1) |
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Government View of Business |
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64 | (1) |
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65 | (3) |
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68 | (1) |
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69 | (1) |
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70 | (1) |
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71 | (1) |
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Interference in Operations |
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72 | (1) |
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Assessment and Management of Political Risk |
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72 | (1) |
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73 | (1) |
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Factors Affecting Political Risk |
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74 | (2) |
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Defensive Political Risk Management |
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76 | (1) |
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Integrative Political Risk Management |
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77 | (1) |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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4 The Role of History and Geography in International Management |
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81 | (24) |
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81 | (2) |
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83 | (1) |
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83 | (1) |
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84 | (1) |
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84 | (1) |
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Understanding History and Geography |
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85 | (1) |
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History, Values, and Behavior |
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85 | (1) |
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Geography, Values, and Behavior |
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86 | (3) |
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Influences on Language, Religion, and Economics |
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89 | (2) |
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91 | (3) |
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Managing Internationally: The Role of History and Geography |
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94 | (1) |
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International Trade and Investment |
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95 | (3) |
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Regional Economic Linkages |
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98 | (2) |
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100 | (2) |
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102 | (1) |
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103 | (1) |
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104 | (1) |
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104 | (1) |
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5 Language and Religion in International Management |
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105 | (20) |
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105 | (1) |
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105 | (4) |
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109 | (1) |
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The Impact of Homogeneity |
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109 | (1) |
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The Impact of Heterogeneity |
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109 | (1) |
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110 | (1) |
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110 | (2) |
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112 | (1) |
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Managing Language Differences |
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113 | (1) |
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113 | (1) |
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Translation and Interpretation |
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113 | (3) |
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116 | (1) |
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The Expression of Religion |
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117 | (1) |
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Major Religions of the World |
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118 | (1) |
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118 | (2) |
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120 | (1) |
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121 | (1) |
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122 | (1) |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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124 | (1) |
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6 Economic Development and the Management of Organizational Behavior and Human Resources |
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125 | (25) |
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125 | (2) |
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Understanding Development Issues |
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127 | (1) |
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Definitions of Development |
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128 | (1) |
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129 | (1) |
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129 | (3) |
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Characteristics of Developing Countries |
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132 | (2) |
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The Impact of Level of Development |
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134 | (2) |
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Demography and Development |
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136 | (4) |
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140 | (4) |
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144 | (4) |
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148 | (1) |
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148 | (2) |
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7 Motivation in a Cross-National Context |
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150 | (20) |
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150 | (1) |
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North American Theories of Motivation |
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151 | (1) |
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The Role of Needs in Motivation |
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152 | (5) |
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The Role of Equity in Motivation |
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157 | (1) |
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The Role of Rewards in Motivation |
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158 | (3) |
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The Role of Goals and Expectations in Motivation |
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161 | (3) |
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The Role of Delegation and Participation in Motivation |
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164 | (1) |
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Is Motivation Universal or Culture Bound? |
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165 | (3) |
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168 | (1) |
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168 | (1) |
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168 | (2) |
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8 Leadership in a Cross-National Context |
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170 | (23) |
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170 | (1) |
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171 | (7) |
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Supports/Substitutes for Leadership |
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178 | (1) |
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Charismatic and Transformational Leadership and the GLOBE Project |
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179 | (2) |
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181 | (1) |
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Variation in Leadership Concepts |
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182 | (4) |
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Some Cultural Interactions |
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186 | (4) |
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190 | (1) |
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191 | (2) |
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9 Cross-National Dimensions of Communication and Negotiation |
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193 | (25) |
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193 | (1) |
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194 | (1) |
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Communication Is a Process |
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195 | (1) |
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Communication Includes Purposive and Expressive Messages |
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195 | (1) |
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Communication Is Made Up of Multi-Unit Signals |
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195 | (1) |
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Communication Depends on the Context for Its Meaning |
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196 | (1) |
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Communication Depends on the Competence of the Communicators |
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197 | (1) |
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Barriers to Cross-National Communication Competence |
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198 | (1) |
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Ignorance of Rules of Communication |
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198 | (3) |
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201 | (2) |
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203 | (1) |
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204 | (1) |
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Negotiations in International Contexts |
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205 | (1) |
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206 | (5) |
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Negotiating Norms in Selected Countries |
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211 | (4) |
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215 | (1) |
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216 | (2) |
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10 Human Resource Choices in a Cross-National Context |
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218 | (24) |
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218 | (1) |
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Groups of Employees in International Firms |
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218 | (2) |
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Employee Groups: Benefits and Drawbacks |
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220 | (1) |
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Parent Country Nationals (PCNs) |
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220 | (2) |
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Host Country Nationals (HCNs) |
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222 | (2) |
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Third Country Nationals (TCNs) |
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224 | (4) |
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Staffing and the International Product Life Cycle |
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228 | (1) |
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229 | (2) |
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Organizational Structure and International HRM Choices |
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231 | (2) |
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Selection and Training of International Managers |
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233 | (4) |
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237 | (1) |
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Compensation and Benefits |
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238 | (2) |
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Promotion, Career Development, Retirement |
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240 | (1) |
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241 | (1) |
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241 | (1) |
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11 Managing the Expatriate Experience |
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242 | (21) |
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242 | (1) |
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Special Issues Associated with Expatriates |
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243 | (1) |
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244 | (2) |
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The Cycle of Culture Shock and Cross-Cultural Adjustment |
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246 | (1) |
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Determinants of Expatriate Adjustment |
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247 | (5) |
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252 | (1) |
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Approaches to Cross-Cultural Training |
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252 | (4) |
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256 | (1) |
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257 | (4) |
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261 | (1) |
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261 | (2) |
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12 Special Issues in International Human Resource Management |
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263 | (24) |
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263 | (1) |
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The Role of Women in Business Around the World |
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264 | (3) |
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Some Examples of Women's Role in Business |
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267 | (4) |
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271 | (1) |
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Women as Managers in Different Countries |
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272 | (1) |
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The Role of Women as Managers in Selected Locations |
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273 | (2) |
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Women as International Managers |
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275 | (3) |
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Other Personal Characteristics |
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278 | (1) |
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Ethics in International Management Decisions |
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279 | (4) |
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Universal Versus Culturally Contingent |
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283 | (1) |
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Climate Change: The New Ethical Issue |
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283 | (1) |
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284 | (1) |
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285 | (2) |
Index |
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287 | (14) |
About the Author |
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301 | |