Atnaujinkite slapukų nuostatas

ISO 9001:2000 a Practical Quality Manual Explained 2000 [Kietas viršelis]

  • Formatas: Hardback, 296 pages, aukštis x plotis x storis: 270x184x25 mm, weight: 780 g, illustrations
  • Išleidimo metai: 01-Jan-2003
  • Leidėjas: ASQ Quality Press
  • ISBN-10: 087389555X
  • ISBN-13: 9780873895552
Kitos knygos pagal šią temą:
ISO 9001:2000 a Practical Quality Manual Explained 2000Didesnis paveikslėlis
  • Formatas: Hardback, 296 pages, aukštis x plotis x storis: 270x184x25 mm, weight: 780 g, illustrations
  • Išleidimo metai: 01-Jan-2003
  • Leidėjas: ASQ Quality Press
  • ISBN-10: 087389555X
  • ISBN-13: 9780873895552
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9780873895552.html
Raktažodžiai:
Using a quality manual for a fictitious industrial manufacturer as an example, this guide walks through the requirements defined in sections 4-8 of the ISO 9001:2000 standard and explores points to consider when writing a quality management system. The author, who is an industrial engineer, discusses what is included in each section of the sample manual and why, identifies what a quality manager's options are, and notes what, if anything, can be excluded. Annotation (c) Book News, Inc., Portland, OR (booknews.com)
List of Illustrations xii
Chapter 1 Frequently Asked Questions and Myths 1(10)
How Can I Become Certified to ISO 9000
1(1)
Do I Need ISO 9001?
1(1)
My Business Is Different from Anyone Else's
2(1)
How Can ISO Tell Me How to Run My Company?
2(1)
Why Do I Need More Documentation?
3(1)
Do I Have Everything That ISO Says to Do in the Standard?
4(1)
How Long Will It Take to Get Certification?
5(1)
What Happens if I Do Not Like the ISO 9001 Layout
6(1)
Will the Registrar Fail Me on the Certification Audit
6(1)
Can I Direct the Registrar's Questions to My Consultant Instead of My Employees or Myself
7(1)
How Much Does Registration Cost
7(1)
ISO 9000 Does Not Apply to Service Industries
8(1)
Do I Have to Send My Internal Auditors on a Lead Auditor Training Course?
8(1)
Can I Advertise My ISO 9001 Certification on My Products?
9(2)
Chapter 2 Basic Requirements of a Quality Manual 11(18)
Process Approach
12(1)
Other Points to Consider
12(5)
Index
17(1)
Revision Log
17(2)
Section 1: Introduction
19(4)
1.2 Application
20(1)
References
20(3)
Section 2: Quality Policy
23(3)
Section 3: Definitions
26(3)
Chapter 3 Clause 4 Quality Management System 29(8)
4.1 General Requirements
29(1)
4.2 Documentation Requirements
30(7)
Chapter 4 Clause 4.2.2 Quality Manual 37(4)
Requirements of the Standard
37(1)
General
37(4)
Chapter 5 Clause 4.2.3 Control of Documents 41(10)
Requirements of the Standard
41(1)
General
41(10)
Chapter 6 Clause 4.2.4 Control of Records 51(8)
Requirements of the Standard
51(1)
General
51(8)
Chapter 7 Clause 5.1 Management Commitment 59(4)
Requirements of the Standard
59(4)
5.1 Management Commitment
59(4)
Chapter 8 Clause 5.2 Customer Focus 63(4)
Requirements of the Standard
63(1)
General
63(4)
Chapter 9 Clause 5.3 Quality Policy 67(4)
Requirements of the Standard
67(1)
General
67(4)
Chapter 10 Clause 5.4 Planning 71(6)
Requirements of the Standard
71(1)
5.4.1 Quality Objectives
71(1)
5.4.2 Quality Management System Planning
72(1)
Requirements of the Standard
72(1)
General
73(4)
Chapter 11 Clause 5.5 Responsibility, Authority, and Communication 77(14)
Requirements of the Standard
77(2)
5.5.1 Responsibility and Authority
77(2)
5.5.2 Management Representative
79(1)
Requirements of the System
79(1)
General
79(12)
5.5.3 Internal Communication
80(11)
Chapter 12 Clause 5.6 Management Review 91(4)
Requirements of the Standard
91(4)
5.6.1 General
91(1)
5.6.2 Input
92(1)
5.6.3 Review Output
92(3)
Chapter 13 Clause 6 Resource Management 95(4)
Requirements of the Standard
95(4)
6.1 Provision of Resources
95(4)
Chapter 14 Clause 6.2 Human Resources 99(6)
Requirements of the Standard
99(6)
6.2.1 General
99(1)
6.2.2 Competence, Awareness, and Training
99(6)
Chapter 15 6.3 Infrastructure 105(4)
Requirements of the Standard
105(1)
General
105(4)
Chapter 16 Clause 6.4 Work Environment 109(4)
Requirements of the Standard
109(4)
6.4.1 Human Factors
109(1)
6.4.2 Physical Factors
110(3)
Chapter 17 Clause 7 Product Realization 113(10)
Requirements of the Standard
113(10)
7.1 Planning of Product Realization
114(9)
Chapter 18 Clause 7.2 Customer-Related Processes 123(12)
Requirements of the Standard
123(12)
7.2.1 Determination of Requirements Related to the Product
123(2)
7.2.2 Review of Requirements Related to the Product
125(3)
7.2.3 Customer Communication
128(7)
Chapter 19 Clause 7.3 Design and Development 135(20)
Requirements of the Standard
135(3)
7.3.1 Design and Development Planning
137(1)
7.3.2 Design and Development Inputs
138(1)
Requirements of the Standard
138(1)
General
138(1)
7.3.3 Design and Development Outputs
139(1)
Requirements of the Standard
139(1)
General
139(2)
7.3.4 Design and Development Review
141(1)
Requirements of the Standard
141(1)
General
141(2)
7.3.5 Design and Development Verification
143(1)
Requirements of the Standard
143(1)
General
143(1)
7.3.6 Design and Development Validation
144(1)
Requirements of the Standard
144(1)
General
144(1)
7.3.7 Control of Design and Development Changes
144(1)
Requirements of the Standard
144(1)
General
145(10)
Chapter 20 Clause 7.4 Purchasing 155(12)
Requirements of the Standard
155(4)
7.4.1 Purchasing Process
155(4)
7.4.2 Purchasing Information
159(1)
Requirements of the Standard
159(1)
General
159(8)
7.4.2 Purchasing Information
159(1)
7.4.3 Verification o f Purchased Product
160(7)
Chapter 21 Clause 7.5 Production and Service Provision 167(8)
Requirements of the Standard
167(8)
7.5.1 Control of Production and Service Provision
167(8)
Chapter 22 Clause 7.5.2 Validation of Processes 175(4)
Requirements of the Standard
175(1)
General
175(4)
Chapter 23 Clause 7.5.3 Identification and Traceability 179(8)
Requirements of the Standard
179(1)
General
179(8)
Material Identification
180(1)
Project Identification
180(1)
Document Identification
181(1)
Traceability
181(6)
Chapter 24 Clause 7.5.4 Customer Property 187(4)
Requirements of the Standard
187(4)
Products Supplied for Incorporation into a Project
187(1)
Products Supplied for Repair
188(3)
Chapter 25 Clause 7.5.5 Preservation of Product 191(6)
Requirements of the Standard
191(6)
Identification
191(1)
Handling
192(1)
Packaging
192(1)
Storage
192(1)
Protection
193(1)
References
193(4)
Chapter 26 Clause 7.6 Control of Monitoring and Measuring Devices 197(8)
Requirements of the Standard
197(1)
General
198(7)
Control Procedure
198(7)
Chapter 27 Clause 8.1 General 205(4)
Requirements of the Standard
205(1)
General
205(4)
Chapter 28 Clause 8.2 Monitoring and Measurement 209(6)
Requirements of the Standard
209(1)
General
209(1)
8.2.1 Customer Satisfaction
210(1)
Requirements of the Standard
210(1)
General
210(5)
Chapter 29 Clause 8.2.2 Internal Audit 215(10)
Requirements of the Standard
215(1)
General
216(9)
Chapter 30 Clause 8.2.3 Monitoring and Measurement of Processes 225(4)
Requirements of the Standard
225(1)
General
225(4)
Chapter 31 Clause 8.2.4 Monitoring and Measurement of Product 229(8)
Requirements of the Standard
229(1)
General
229(8)
Receiving Inspection and Testing
230(1)
In Process Inspection
231(1)
Final Inspection
231(1)
Inspection and Test Records
232(5)
Chapter 32 Clause 8.3 Control of Nonconforming Product 237(14)
Requirements of the Standard
237(1)
General
237(1)
Review and Disposition of Nonconforming Product
238(7)
Sample Nonconformance/Corrective Action Report
245(1)
Description
245(2)
Initial Action Taken
247(1)
Review of Nonconformance Report/Disposition
247(1)
Corrective Action
247(4)
Chapter 33 Clause 8.4 Analysis of Data 251(6)
Requirements of the Standard
251(1)
General
252(5)
Chapter 34 Clause 8.5 Improvement 257(10)
Requirements of the Standard
257(1)
8.5.1 Continual Improvement
257(1)
8.5.2 Corrective Action
258(1)
Requirements of the Standard
258(1)
General
258(1)
8.5.3 Preventive Action
259(1)
Requirements of the Standard
259(1)
General
260(7)
Chapter 35 Preparing for the Registration Audit 267(6)
Finding a Registrar
268(1)
The Registration Process
268(1)
The Audit Process
269(1)
Escorts
269(1)
Common Discrepancies Found
270(1)
Most Frequently Asked Questions By the Registrar
271(2)
Appendix A Flow-Charting Processes 273(6)
Steps in Flow-Charting
273(1)
Conventions and Symbols
274(5)
Index 279