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El. knyga: Leading Change in Healthcare: Transforming Organizations Using Complexity, Positive Psychology and Relationship-Centered Care

3.38/5 (14 ratings by Goodreads)
  • Formatas: 362 pages
  • Išleidimo metai: 14-Feb-2022
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781910227862
Kitos knygos pagal šią temą:
  • Formatas: 362 pages
  • Išleidimo metai: 14-Feb-2022
  • Leidėjas: CRC Press
  • Kalba: eng
  • ISBN-13: 9781910227862
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The challenge of transforming organizational culture is at the heart of many key movements in contemporary healthcare, and understanding culture change has become a core leadership competency. However, much current practice is based on antiquated and psychologically unsophisticated theories, leaving leaders inadequately prepared for the complex task of implementing change. Leading Change in Healthcare presents relationship-centered administration, an effective new evidence-based alternative to traditional culture change methodologies. It integrates fresh insights and methods from complexity science, positive psychology and relationship-centered care, enabling a more spontaneous and reflective approach to change management. This fosters greater organizational awareness and real participation, as well as improved productivity and creativity, as well as staff recruitment and retention. Case studies drawn from primary care, hospitals, long-term care, professional education, international NGOs and other settings, rather than emphasizing the end results, are demonstrations of how to apply relationship-centered administration in everyday practice. Leading Change in Healthcare is a key resource for all practitioners, students and teachers of healthcare management, medical educators, and leaders in all areas of healthcare provision. 'We need a new way of seeing, a new way of leading - and the authors provide a clear guide and resources for the path ahead. Leading Change in Healthcare offers hope - and a method. A daily dose is just what the change doctor ordered.' from the Foreword by Carol Aschenbrener
Foreword vii
Peter Block
Foreword xi
Carol A Aschenbrener
Foreword xiv
Ralph Stacey
List of contributors
xvi
Acknowledgments xxi
1 Introduction
1(8)
David J Sluyter
Part I Practical Theories
9(46)
2 How we think about organizations: a complexity perspective
11(14)
Anthony L Suchman
3 Positive psychology and interpersonal neurobiology
25(10)
Anthony L Suchman
4 Relationship-centered Care and Administration
35(8)
Anthony L Suchman
5 Authentic, affirmative and courageous presence
43(12)
Penelope R Williamson
Part II Case Studies
55(256)
6 Clarian West Medical Center; creating a sanctuary of healing
57(26)
Al Gatmaitan
Beth Newton Watson
Lana Funkhouser
Cathy Stoll
Anthony L Suchman
Penelope R Williamson
7 Growing relationships on the turtle's back: Family Medicine at Lehigh Valley Health Network
83(38)
Joanne Cohen-Katz
William L Miller
Julie A Dostal
8 AMPATH: evolution of a weapon against HIV/AIDS
121(24)
James L Greene
9 A community of influence: clinician researchers join to make a difference to people affected by consequences of cancer treatment
145(32)
Alison Donaldson
Jane Maher
Patricia Shaw
10 Using the Positive Deviance approach to reduce hospital-acquired infections at the Veterans Administration Healthcare System in Pittsburgh
177(34)
Arvind Singhal
Karen Greiner
11 Designing buildings for student-centered learning: the Science Centre at University College Dublin
211(28)
Michael Monaghan
Joe Carthy Kathy O'Boyle
Emma Sokell
William Wilson
Gopal Naidco
12 The Harvard Vanguard Kenmore Practice experience: a focus on human development and relationship building
239(26)
Zeev Neuwirth
13 Transforming the professional culture of a medical school from the inside out
265(44)
Penelope R Williamson
DeWitt C Baldwin Jr
Ann H Cottingham
Richard Frankel
Thomas S Inui
Debra K Litzelman
David L Mossbarger
Anthony L Suchman
14 Conclusion
309(2)
Appendix 1 A 4-step model of relationship-centered communication 311(8)
Penelope R Williamson
Appendix 2 Principles and practices of relationship-centered meetings 319(6)
Anthony L Suchman
Penelope R Williamson
Appendix 3 A relationship-centered approach to delegation and accountability 325(8)
Anthony L Suchman
Penelope R Williamson
Index 333
Anthony L Suchman (Author) , David J Sluyter (Author) , Penelope R Williamson (Author); respectively Senior Consultant, Healthcare Consultancy, McArdle Ramerman & Company, Rochester, NY, USA; Fetzer Institute, Kalamazoo, MI, USA; Senior Consultant, Relationship Centered Health Care, Baltimore, MD, USA