Part I Introduction and Overview |
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1 | (72) |
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Chapter 1 Lean Supply Chain and Technology: A Perfect Combination |
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3 | (12) |
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It's a Small World After All |
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3 | (2) |
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How Big an Opportunity Is It? |
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5 | (2) |
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The Extended and Often Global Supply Chain and Technology |
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6 | (1) |
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Information Systems (IS) Versus Information Technology (IT) |
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6 | (1) |
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7 | (1) |
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Linking Competitive Strategy to the Value Chain |
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7 | (4) |
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Competitive Strategy, Business Processes, and IT Structure Aligned |
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11 | (2) |
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Using the SCOR Model to Help Enable Lean Opportunities with Technology |
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13 | (2) |
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Chapter 2 The Growing Importance of the Supply Chain and Technology to Business and Society |
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15 | (12) |
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15 | (2) |
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History of Supply Chain and Logistics Management |
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17 | (2) |
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The Role of Information Technology in the Supply Chain |
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19 | (5) |
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19 | (1) |
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Interactive View of Information |
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19 | (2) |
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Importance of Integration for Sharing Information |
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21 | (1) |
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Viewpoints of Supply Chain Information Systems |
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22 | (1) |
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Supply Chain Macro Processes |
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22 | (1) |
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Supply Chain Information Technologies |
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23 | (1) |
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Supply Chain Technology Trends |
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24 | (3) |
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Chapter 3 Lean Concepts and Their Applications in the Supply Chain |
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27 | (26) |
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27 | (1) |
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Value-Added Versus Non-Value-Added Activities |
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28 | (1) |
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29 | (6) |
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Lean Culture and Teamwork |
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35 | (2) |
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Elements of a Lean Supply Chain Strategy |
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37 | (13) |
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37 | (5) |
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42 | (7) |
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Tools for Identifying and Solving Problems |
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49 | (1) |
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Lean, Supply Chain, and Technology |
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50 | (3) |
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Chapter 4 Software and Hardware Sourcing Process and Applications of Supply Chain and Logistics Management Technology |
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53 | (20) |
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53 | (8) |
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Identify and Review Requirements |
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53 | (2) |
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55 | (1) |
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Identify and Select Suppliers |
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55 | (2) |
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Determine the Right Price |
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57 | (1) |
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58 | (2) |
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Follow Up to Assure Correct Delivery |
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60 | (1) |
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60 | (1) |
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Approve Invoice for Payment |
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60 | (1) |
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Software and Hardware Selection |
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61 | (2) |
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Phase 1-Planning and Budgeting |
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61 | (1) |
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Phase 2-Requirements Analysis |
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61 | (1) |
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62 | (1) |
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62 | (1) |
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62 | (1) |
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Phase 6-Contract Negotiation |
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63 | (1) |
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Implementation Partner/VAR Selection |
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63 | (1) |
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63 | (2) |
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SCM System Costs and Options |
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64 | (1) |
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"Best-in-Class" Versus Single Integrated Solution |
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64 | (1) |
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65 | (1) |
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65 | (1) |
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Supply Chain Software Market |
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66 | (4) |
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Supply Chain Planning (SCP) |
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67 | (1) |
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Supply Chain Execution (SCE) |
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68 | (1) |
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Other Supply Chain Technologies |
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69 | (1) |
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Current and Future Trends in Supply Chain Software |
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70 | (5) |
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Short-Term Supply Chain Technology Trends |
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70 | (1) |
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Emerging Supply Chain Technology Trends |
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70 | (3) |
Part II Plan |
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73 | (50) |
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Chapter 5 Supply Chain Network Optimization |
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75 | (12) |
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75 | (1) |
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75 | (1) |
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Operational Planning Level |
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76 | (1) |
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Importance of the Supply Chain Network |
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77 | (1) |
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The Location Decision and Its Impact on Value |
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77 | (3) |
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How and Why Network Optimization Technology Can Help Enable a Lean Supply Chain |
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80 | (1) |
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Network Optimization Technology |
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80 | (3) |
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82 | (1) |
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Supply Chain Network Optimization Technology Case Studies |
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83 | (4) |
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Case 1: North American Industrial Manufacturer Optimizes Its Distribution Network |
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83 | (1) |
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Case 2: Semiconductor Manufacturer Re-Designs Its Global Supply Chain Network |
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84 | (3) |
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Chapter 6 Demand Forecasting Systems |
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87 | (14) |
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A Lean Approach to Forecasting |
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88 | (6) |
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Typical Forecasting Process |
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89 | (1) |
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90 | (4) |
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Forecasting Technology Options and Requirements |
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94 | (2) |
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Lean Forecasting Technology Case Studies |
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96 | (5) |
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Case 1: Caribou Coffee Automates Forecasting Process with Logility Software |
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96 | (1) |
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Case 2: Butterball Uses JDA Software to Improve Its Forecasting Process |
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97 | (1) |
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Case 3: Kimberly-Clark Integrates Point of Sale (POS) Information to Improve Its Resupply Process with Retailers |
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98 | (3) |
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Chapter 7 Master Production Scheduling |
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101 | (10) |
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Master Production Schedule (MPS) Defined |
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101 | (1) |
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102 | (2) |
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MPS/Production Planning Technology Options and Requirements |
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104 | (1) |
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Lean and ERP for Production Planning: A Fine Balancing Act |
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104 | (1) |
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Lean Production Planning and Technology Case Studies |
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105 | (6) |
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Case 1: Energy Bar Company Upgrades Production Planning Technology |
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105 | (1) |
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Case 2: Global Raw Materials Supplier Integrates MPS Process to Minimize Waste |
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106 | (1) |
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Case 3: Nestle Innovates Its Milk Production Planning |
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107 | (3) |
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Case 4: Durabuilt Windows and Doors Balances Lean and ERP for Production Planning |
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110 | (1) |
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Chapter 8 Sales and Operations Planning (S8r0P) |
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111 | (12) |
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Sales and Operations Planning (S&OP) Defined |
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111 | (2) |
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113 | (2) |
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114 | (1) |
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S&OP/Aggregate Planning Technology |
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115 | (2) |
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Lean S&OP/Aggregate Planning and Technology Case Studies |
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117 | (8) |
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Case 1: Infineon Technologies AG Takes Planning to the Next Level with JDA S&OP |
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117 | (1) |
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Case 2: Accelerated S&OP Collaboration at Lance |
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118 | (1) |
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Case 3: Continental Mills Increases Productivity with S&OP Process |
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119 | (2) |
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Case 4: Radisys Improves S&OP Process, Supporting Tools Rapidly After Outsourcing Strategy Leads to Real Challenges |
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121 | (2) |
Part III Source |
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123 | (26) |
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Chapter 9 Material Requirements Planning (MRP) |
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125 | (14) |
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Procurement and Purchasing Defined |
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125 | (3) |
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126 | (1) |
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Types of Business Purchasing |
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127 | (1) |
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Material Requirements Planning Described |
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128 | (2) |
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Lean and Material Requirements Planning |
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130 | (3) |
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Material Requirements Planning Technology |
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133 | (2) |
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Lean MRP and Technology Case Studies |
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135 | (4) |
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Case 1: Gables Engineering Moves to a "Real" MRP System |
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135 | (1) |
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Case 2: Transport Data Systems-A Picture-Perfect MRP Implementation Helps Traffic Enforcement Camera Maker to Profitability |
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136 | (1) |
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Case 3: Raytheon Streamlines and Automates Its Material Requirement Planning Processes with Exostar's Supply Chain Platform |
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137 | (2) |
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Chapter 10 Procurement (and e-Procurement) Systems |
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139 | (10) |
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139 | (1) |
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Automation of Procurement Documents and Processes |
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139 | (1) |
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140 | (3) |
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143 | (2) |
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Lean Procurement and Technology Case Studies |
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145 | (6) |
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Case 1: Enabling Online Supplier Collaboration at Toshiba Semiconductor Company |
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146 | (1) |
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Case 2: Clariant-Increasing Interenterprise Productivity and Extending Its SAP Software Investment Value |
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147 | (1) |
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Case 3: New Purchase-to-Pay System Allows Smarter Processes at Atea |
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147 | (2) |
Part IV Make |
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149 | (34) |
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Chapter 11 Enterprise Resource Planning (ERP) Systems |
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151 | (10) |
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Lean Supply Chain and ERP Systems |
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152 | (2) |
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154 | (2) |
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Lean Supply Chain and ERP Systems Case Studies |
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156 | (5) |
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Case 1: Radio Flyer Teamed with Ultra Consultants on ERP Selection, Business Process Improvement, and Implementation Management |
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156 | (1) |
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Case 2: Flexpipe Systems Inc. Works with IFS Applications for More Flexibility |
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157 | (2) |
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Case 3: Automotive Supplier Nissen Chemitec America Accelerates Lean Operations with IQMS ERP |
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159 | (2) |
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Chapter 12 Manufacturing Execution Systems (MES) |
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161 | (10) |
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The Role of MES in Today's Competitive Environment |
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162 | (1) |
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Manufacturing Execution Systems and Lean |
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163 | (2) |
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MES, Lean, and Visual Management Systems |
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164 | (1) |
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Lean Supply Chain and Manufacturing Execution Systems Case Studies |
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165 | (6) |
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Case 1: Full Sail Brewing Taps Manufacturing Intelligence to Enhance Brewing Process |
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165 | (1) |
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Case 2: Merck Sharp & Dohme (MSD) Pharmaceutical Asian Factory Implements MES |
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166 | (1) |
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Case 3: EZ-MES Automates Production Tracking System at a High-Power Laser Company |
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167 | (4) |
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Chapter 13 Short-Term Scheduling |
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171 | (12) |
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Short-Term Scheduling Process |
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172 | (3) |
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Continuous Versus Discrete Industry Scheduling |
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173 | (2) |
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Scheduling in Service Industries |
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175 | (1) |
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Lean Short-Term Scheduling |
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176 | (2) |
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Advanced Planning and Scheduling (APS) Systems |
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176 | (2) |
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Advanced Planning and Scheduling Systems Technology |
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178 | (1) |
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Advanced Planning and Scheduling Systems Technology Case Studies |
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178 | (7) |
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Case 1: Auto Parts Manufacturer Chooses Asprova for Its Good User Interface Reduces Labor of Adjusting the Schedule |
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178 | (2) |
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Case 2: Mueller Stoves Reduces the Assembly Line Stops after Preactor Deployment |
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180 | (3) |
Part V Deliver |
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183 | (34) |
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Chapter 14 Distribution Requirements Planning (DRP) |
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185 | (10) |
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187 | (1) |
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188 | (1) |
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189 | (6) |
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Case 1: Ford Auto Logistics: Revving Up Service Parts Logistics Operations |
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189 | (2) |
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Case 2: Everlast Builds a Championship Company with New Product Lines |
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191 | (1) |
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Case 3: Canadian Tire Keeps Stores Rolling with Replenishment Program |
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192 | (3) |
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Chapter 15 Transportation Management Systems (TMS) |
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195 | (10) |
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196 | (1) |
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Types of Savings and Improvements Resulting from the Use of a TMS |
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197 | (1) |
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Transportation Management System Technology |
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198 | (1) |
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199 | (6) |
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Case #1: Papa John's Pizza Orders "Optimization Supreme" with Manhattan's Supply Chain Process Platform |
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199 | (2) |
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Case #2: A Leading Dairy Trims 18% from Transportation Costs Using Optimizer Software |
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201 | (1) |
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Case #3: Miller Brands UK Uses Transwide TMS to Manage Growing Transport Volumes |
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202 | (3) |
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Chapter 16 Order-Fulfillment Systems |
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205 | (12) |
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Warehouse Management System (WMS) |
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205 | (1) |
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Order Management Systems (OMS) |
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206 | (1) |
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Customer Relationship Management (CRM) Systems |
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207 | (1) |
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Lean and Order Fulfillment |
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208 | (4) |
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209 | (1) |
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209 | (1) |
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Order Preparation and Loading |
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210 | (1) |
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210 | (1) |
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211 | (1) |
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Order Fulfillment Case Studies |
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212 | (7) |
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Case 1: Regional Pharmaceutical Distributor Requires Next Day Delivery |
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212 | (1) |
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Case 2: Whirlpool Spins Optimized Supply Chain with Help from Manhattan Associates |
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213 | (1) |
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Case 3: TAGG Logistics Combines Cadence WMS and ADSI Ship-IT for Real-Time Supply Chain Execution System |
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214 | (3) |
Part VI Return |
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217 | (14) |
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Chapter 17 Reverse Logistics Systems |
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219 | (12) |
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220 | (6) |
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Elements Key to a Lean Reverse Logistics Process |
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220 | (6) |
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Lean and Reverse Logistics Technology Cases |
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226 | (7) |
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Case 1: RTLTM Adds Up to Many Happy Returns for Philips Consumer Lifestyle |
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226 | (1) |
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Case 2: Nokia-Deployment of Global Service Strategy |
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227 | (1) |
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Case 3: Return Central-Reconstructed Network Yields Big Efficiencies, Faster Processes for National Home Improvement Retailer |
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228 | (3) |
Part VII Enable |
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231 | (12) |
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Chapter 18 Measurements, Metrics, and Analytics |
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233 | (10) |
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Measurement and Analysis Process |
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233 | (1) |
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What and Where to Measure |
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234 | (2) |
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Using the SCOR Model to Measure and Control |
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234 | (2) |
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236 | (2) |
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Supply Chain Decision Support and Analytics Technology |
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238 | (2) |
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Lean and Supply Chain Analytics Technology Case Studies |
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240 | (5) |
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Case 1: Business Intelligence in the Supply Chain-Better Decisions Through Data for Anna's Linens |
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240 | (1) |
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Case 2: Steel Manufacturer Improves Performance, Profitability |
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241 | (1) |
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Case 3: H.D. Smith: Why Analytics Is Eating the Supply Chain-New Tools Are Helping Companies Achieve the Supply Chain's "Holy Grails" |
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241 | (2) |
Part VIII Where Do We Go from Here? |
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243 | (26) |
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Chapter 19 Collaborative Supply Chain Systems |
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245 | (10) |
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246 | (1) |
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Collaboration for a Lean Supply Chain |
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247 | (3) |
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Integrated and Collaborative Technology for a Leaner Supply Chain |
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250 | (1) |
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Lean and Collaboration Technology Case Studies |
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251 | (4) |
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Case 1: Agilent Technologies-Comprehensive Supply Chain Visibility Across a Multi-Enterprise Supply Chain |
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251 | (2) |
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Case 2: Arrow Electronics Automates Replenishment Program with One Network's Real-Time Value Network |
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253 | (2) |
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Chapter 20 Emerging Technologies and Their Potential Impacts on the Lean Supply Chain |
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255 | (14) |
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General Supply Chain Trends |
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256 | (1) |
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Supply Chain Software and Connectivity Technology Trends |
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257 | (4) |
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Supply Chain Software Best Practices |
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258 | (3) |
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Supply Chain Hardware Technology Trends |
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261 | (4) |
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Hardware Technologies for a Competitive Advantage in the Next Decade |
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265 | (1) |
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Future Supply Chain Technology Spending |
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265 | (1) |
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266 | (3) |
References |
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269 | (10) |
Index |
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279 | |