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Leveraging the Wisdom of the Crowd in Software Testing [Kietas viršelis]

  • Formatas: Hardback, 180 pages, aukštis x plotis: 234x156 mm, weight: 490 g
  • Išleidimo metai: 19-Sep-2014
  • Leidėjas: Apple Academic Press Inc.
  • ISBN-10: 1482254484
  • ISBN-13: 9781482254488
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 180 pages, aukštis x plotis: 234x156 mm, weight: 490 g
  • Išleidimo metai: 19-Sep-2014
  • Leidėjas: Apple Academic Press Inc.
  • ISBN-10: 1482254484
  • ISBN-13: 9781482254488
Kitos knygos pagal šią temą:
Its scale, flexibility, cost effectiveness, and fast turnaround are just a few reasons why crowdsourced testing has received so much attention lately. While there are a few online resources that explain what crowdsourced testing is all about, theres been a need for a book that covers best practices, case studies, and the future of this technique.

Filling this need, Leveraging the Wisdom of the Crowd in Software Testing shows you how to leverage the wisdom of the crowd in your software testing process. Its comprehensive coverage includes the history of crowdsourcing and crowdsourced testing, implementation practices, and future trends.

The book discusses best practices in implementationexplaining what, when, and how to crowdsource in a testing effort. It also includes case studies that illustrate how both product and service companies have successfully applied crowdsourcing in their testing programs.

Explaining how to use the combined advantages of crowdsourcing and cloud computing for software testing, the book examines various engagement models in which you could implement crowdsourced testing. It addresses effective defect management in crowdsourced testing and considers both the business and engineering aspects of crowdsourced testing.

The book explores the challenges, limitations, and situations when crowdsourced testing will not work and provides powerful best practices for mitigating the constraints and challenges, including how to build a crowdsourcing platform to test software products. Covering career opportunities for crowd testers, the book concludes by taking a look at the need to build a crowdsourced testing ecosystem, who the players of such an ecosystem would be, and who would need to champion such an effort.

Recenzijos

This book is unique in explaining how to combine the power of crowdsourcing with the craft of software testing to share practical experience, lessons learned, and provide guidance for others to hit the ground running. The rich set of examples provided here help set the context for all practitioners to help improve understanding of a fast-moving field. The depth of experience comes through with guidance on how to build a platform, create an ecosystem, and avoid the many potential problems and pitfalls that present a threat to successful crowdsource testing initiatives. The Did-you-Know conclusion offers pragmatic suggestions and offers a synopsis of advice to move forward on crowdsourced testing. Quality is an amorphous, ephemeral condition, especially in software-and very hard to achieve in an increasingly online and mobile world. High quality requires meeting the needs and requirements of a broad and diverse set of people-and to do so requires a diverse set of analysts-a crowd-to help ensure everyone's needs are met. This book offers a formula for helping everyone become successful in leveraging the crowd to improve the quality of the software experience. -Ross Smith, Testing Director, Skype Division, Microsoft Corporation

Foreword ix
Acknowledgments xi
Overview xiii
Chapter 1 Introducing the Crowd
1(10)
What Is a Crowd?
2(1)
History of Crowdsourcing
2(2)
History of Crowdsourcing in Software Product Development
4(2)
What Are the Traits of the Crowd That Make It Relevant to Be Engaged in Various Stages of Product Development?
6(3)
Did You Know?
9(2)
Chapter 2 An Overview into Crowdsourcing
11(22)
You Perform, We Provide the Platform
11(1)
What Is Crowdsourcing?
11(1)
Understanding the Varied Forms of Crowdsourcing
12(9)
Crowd Creation
14(2)
Crowd Voting
16(2)
Crowd Wisdom
18(2)
Crowd Funding
20(1)
Is Crowdsourcing the Same as Outsourcing?
21(2)
What Is Crowdsourced Testing and Where Does It Fit in This Picture?
23(4)
Understanding Crowdsourced Testing through Examples
27(2)
The Rising Popularity of Crowdsourcing
29(1)
Did You Know?
30(3)
Chapter 3 Why Leverage the Crowd for Software Testing?
33(16)
Are You Ready to Stand Out in a Crowd?
33(1)
A Peek at Software Quality
33(2)
Software Quality in the Current Day and Age
35(2)
The Need for Alternate Solutions to Assure and Control Software Quality
37(1)
Tying the Gap in Quality to the Definition of Crowdsourced Testing
38(1)
A Case Study on Facebook Relevant in the World of Agile Operations
39(3)
Scenario
39(1)
Challenges Posed by Scale
40(1)
Solutioning
41(1)
Summary
42(1)
Leveraging Crowdsourced Testing in Various Testing Areas
42(5)
Functional Testing
42(1)
UI Testing
43(1)
Usability Testing
43(1)
Accessibility Testing
44(1)
Performance Testing
44(1)
Security Testing
45(1)
Globalization Testing
45(1)
Compatibility Testing
46(1)
Did You Know?
47(2)
Chapter 4 Is Crowdsourced Testing a No-Brainer Solution to All Quality Problems?
49(14)
What Not to Crowdsource in Your Test Effort
51(4)
Challenges and Limitations of a Crowdsourced Test Effort
55(7)
Did You Know?
62(1)
Chapter 5 How to Successfully Implement Crowdsourced Testing
63(22)
Best Practices in Implementing a Successful Crowdsourced Test Effort
64(11)
When Do We Crowdsource Our Testing Effort?
65(3)
What Do We Crowdsource in Our Testing Effort?
68(3)
How Do We Crowdsource Our Testing Effort?
71(4)
Examples: Practical Implementations of Crowdsourced Testing
75(7)
Engagement Models in Leveraging a Crowdsourced Test Effort
82(2)
Did You Know?
84(1)
Chapter 6 Defect Management in Crowdsourced Testing
85(14)
What Is Defect Management?
85(1)
What Are Some Core Challenges in Defect Management in a Product Team?
86(4)
Is Defect Management Any Different in a Crowdsourced Test Effort?
90(2)
What Can Go Wrong If Defect Management Is Not Effective Specific to Crowdsourced Testing?
92(1)
Can I Leverage Best Practices in Defect Management from a Formal Testing Effort in My Crowdsourced Testing?
93(1)
Are Defect Tracking and Measurement Important in Crowdsourced Testing Too?
94(1)
Are There Any Case Studies to Help Understand Crowdsourced Testing Defect Management in Real Time?
95(2)
Did You Know?
97(2)
Chapter 7 Win Your Team's Support in Implementing Crowdsourced Testing
99(12)
Did You Know?
108(3)
Chapter 8 Let's Understand Crowdsourced Testing Holistically
111(20)
Chapter 1 Introducing the Crowd
112(1)
Chapter 2 An Overview into Crowdsourcing
112(1)
Chapter 3 Why Leverage the Crowd for Software Testing?
113(1)
Chapter 4 Is Crowdsourced Testing a No-Brainer Solution to All Quality Problems?
114(1)
Chapter 5 How to Successfully Implement Crowdsourced Testing
115(1)
Chapter 6 Defect Management in Crowdsourced Testing
116(1)
Chapter 7 Win Your Team's Support in Implementing Crowdsourced Testing
117(1)
Chapter 8 Let's Understand Crowdsourced Testing Holistically
118(1)
Additional Myths and Facts
119(1)
Is Crowdsourced Testing a Viable Career to Build?
120(1)
Who Can Become a Crowdsourced Tester?
120(2)
What Should I Do to Prepare and Be Successful in Crowdsourced Testing Assignments?
122(5)
Did You Know?
127(4)
Chapter 9 Future of Crowdsourced Testing
131(12)
Sizing the Crowdsourcing Industry
131(2)
Future of Crowdsourced Testing
133(2)
Market Trends
135(2)
Business Trends
137(2)
Technology Trends
139(1)
End User Trends
140(2)
Did You Know?
142(1)
Chapter 10 Building an Ecosystem around Crowdsourced Testing
143(10)
Crowd Testers
145(1)
Crowd Seekers
145(1)
The Platform
146(2)
Common Knowledge Repository on Crowdsourced Testing
148(1)
Tools to Help with the Crowdsourced Testing Effort
149(1)
Who Ts Responsible for Building This Ecosystem?
150(1)
What to Watch for as We Let the Ecosystem Develop
151(1)
Did You Know?
151(2)
References 153(4)
Index 157
As founder and CEO, Sharma Mukesh started QA InfoTech with a vision to provide unbiased Quality Assurance solutions for business partners worldwide. Responsible for the companys global operations, marketing, sales, and development efforts, QA InfoTech, under Mukeshs leadership, has grown to five Centers of Excellence with over 700 employees. Mukesh is an active test evangelist, spreading the word on software testing through articles, conferences, and most recently his book on a career in testing. Through his passion for excellence, keen eye for detail, and customer commitment, QA InfoTech stands apart in the exceedingly competitive software testing industry.

As sr. director of engagement, Rajini Padmanaban leads engagement and relationship management for some of QA InfoTech's largest and most strategic accounts. She has more than 12 years of professional experience, primarily in the software quality assurance space. Rajini actively advocates software quality assurance through evangelistic activities including blogging on test trends, technologies and best practices, providing insights on software testing to analyst firms such as Gartner, IDC. She is also an active speaker in the Star conferences run by SQE.