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El. knyga: Lives of Campus Custodians: Insights into Corporatization and Civic Disengagement in the Academy

4.33/5 (36 ratings by Goodreads)
  • Formatas: 288 pages
  • Išleidimo metai: 03-Jul-2023
  • Leidėjas: Stylus Publishing
  • Kalba: eng
  • ISBN-13: 9781000978056
  • Formatas: 288 pages
  • Išleidimo metai: 03-Jul-2023
  • Leidėjas: Stylus Publishing
  • Kalba: eng
  • ISBN-13: 9781000978056

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The voices of real workers punctuate this accessible ethnographic study of the subculture of custodians and janitors at two higher education institutions. The study demonstrates that custodians are a caring community and reveals the daily lives, attitudes, hopes, resilience, and responsibilities of custodians. Those interviewed shed light on life hardships such as teen pregnancy and low pay and explain how they cope with their marginalization and invisibility. The book seeks to critique the trend toward corporatization and corporate managerialism in higher education. The book will be of interest to scholars and students of labor, sociology, and occupations higher education. Annotation ©2016 Ringgold, Inc., Portland, OR (protoview.com)

This unique study uncovers the lives and working conditions of a group of individuals who are usually rendered invisible on college campuses, the custodians who daily clean the offices, residence halls, bathrooms and public spaces. In doing so it also reveals universities’ equally invisible practices that frequently contradict their espoused values of inclusion and equity, and their profession that those on the margins are important members of the campus community.

This vivid ethnography is the fruit of the year’s fieldwork that Peter Magolda’s undertook at two universities. His purpose was to shine a light on a subculture that neither decision-makers nor campus community members know very much about, let alone understand the motivations and aspirations of those who perform this work; and to pose fundamental questions about the moral implications of the corporatization of higher education and its impact on its lowest paid and most vulnerable employees.

Working alongside and learning about the lives of over thirty janitorial staff, Peter Magolda becomes privy to acts of courage, resilience, and inspiration, as well as witness to their work ethic, and to instances of intolerance, inequity, and injustices. We learn the stories of remarkable people, and about their daily concerns, their fears and contributions.

Peter Magolda raises such questions as: Does the academy still believe wisdom is exclusive to particular professions or classes of people? Are universities really inclusive? Is addressing service workers’ concerns part of the mission of higher education? If universities profess to value education, why make it difficult for those on the margins, such as custodians, to “get educated.”

Recenzijos

Magolda combines more than a year of participant observation, ethnographic interviews, and literature review to give us a valuable glimpse into what daily life is like for custodians on two different college campuses. I especially enjoyed the many tell-it-like-it-is quotes from custodians that Magolda includes.

The book is also eye-opening about community engagement, and offers new ways to think about it. I teach a service-learning class every spring and have helped lead the faculty advisory group for our Office for Community Engagement. Yet until reading The Lives of Campus Custodians, I had never thought about having our students engage with an important but largely invisible community: the low-wage staff working at our university.

Toward the end of the book, Magolda offers a series of concrete suggestions for how to improve matters for both custodians and the university, directed at administrators, supervisors, students, faculty, and custodians themselves.

Reflective Teaching

"In The Lives of Campus Custodians: Insights Into Corporatization and Civic Disengagement in the Academy, Peter Magolda presents the stories of custodians on two college campuses in order to shed light on campus custodians, frequently marginalized collegiate subculture, and to present an alternative way for readers to think both about the corporatization of higher education and knowledge production.

The Lives of Campus Custodians presents an alternative way of thinking about the ways higher education has become corporatized. Traditional literature on this topic addresses corporatization from the viewpoint of faculty, campus administrators, and others outside of higher education. This is the first text to examine this topic from the viewpoint of a campus subculture that experiences marginalization as a result of this corporate managerialism.

Although not specifically mentioned, this book would be a useful resource for graduate students, particularly doctoral students who are in the process of writing their dissertation proposal or seeking approval through their institutional review board. Magolda's discussion of his methodology appears in the appendixes and provides valuable insight into such topics as gaining access to research sites, the ethics of doing qualitative research, and goodness criteria. Graduate students who have only explored these topics in more traditional research textbooks would be well-served by reading this exemplar.

The greatest contribution this book makes is that it sensitizes readers to a subculture that remains disregarded, but one that contributes to student learning. Although higher education administrators at best view campus custodians as the 'cleaning people,' or at worst, barely human, custodians view themselves as educators and valuable contributors to the communities they serve."

The Review of Higher Education

"In this insightful volume, Magolda enters into the worlds of work of custodians who keep the spaces of learning and living clean, safe and welcoming for students, faculty and staff. Magoldas work is the first full-scale study of custodial work from the ground work that I am aware of. His bottom up documentation of custodians realities and day-to-day experiences fills a very significance gap in the literature on higher education work. The organization of the book into three major themes -- fear, fatalism and family -- make much of what he learns applicable across other fields of work. Scholars and students of labor will find themselves in these pages, particularly in Magoldas insightful work on the family of the workplace. His concluding section allows for a re-interpretation of the consequences of corporate managerialism on civility and community in higher education. Finally, Magolda is generous in sharing his methodological decisions and approaches in appendixes that deepen the utility of the book for courses on labor, sociology, occupations, and higher education."

Karla A. Erickson, Ph.D., Professor of Sociology and Associate Dean of the College

Grinnell College

"Magoldas goal was to create an 'interesting, accessible, credible, provocative, moderately disorienting, and educational' story. His ethnographic study of custodians at two higher education institutions has achieved that and more. In living their culture he came to appreciate the impact of the changing university on the 'least' of its members. Magolda uses this study of a university subculture to critique the trend toward corporatization in higher education. A critical read for everyone in the academy."

Gretchen Metzelaars, PhD, Senior Associate Vice President, Office of Student Life

The Ohio State University

"Magoldas work promises to be one of the most important studies of our time for higher education scholars have virtually ignored the lived experiences and contributions of members from the campus invisible custodial caste. Through the use of casual conversation, storytelling and case studies Magoldas writing is compelling, honest and personal. His research stands as witness that the academy espouses inclusivity but does not enact it. This book is a must read, a moral imperative, rooted in social justice."

Patty Perillo, PhD, Vice President for Student Affairs and Assistant Professor of Higher Education

Virginia Tech

Acknowledgments xi
Foreword xiii
Jeffrey F. Milem
Preface: "I See You" xvii
PART ONE THE RESEARCH STUDY, RESEARCH SITES, AND RESEARCHER
1 You Must Have Done Something Wrong
3(11)
The Right Kind of Wrong
3(3)
What's Wrong?
6(2)
Writing Wrongs
8(5)
Note
13(1)
2 Research Site Insights
14(16)
Cleaning Insights
14(4)
Research Sites
18(8)
Historical and Political Insights
26(2)
Insights Unseen
28(2)
3 Coming Clean: Ethnographic Origins And Milieus
30(11)
The Subjective "I" and "Eye"
32(5)
Lessons Learned
37(4)
PART TWO THE CUSTODIAL LIFE: FAMILY AND FEAR
4 Pathways To A Cleaner[ 'S] Life
41(22)
Career Immobility
41(1)
Upward Mobility
42(4)
Downward Mobility
46(9)
The Allure of Custodial Work on College Campuses
55(6)
Left Behind and Losing Ground
61(2)
5 The Custodian Life
63(22)
Mr. Clean
63(8)
An All-Purpose Cleaner
71(4)
The Grim Sweeper
75(6)
Grime Scenes
81(4)
6 The Supervising Life
85(13)
The Clean Team
85(6)
The Buffer
91(4)
Worker-Manager Strife
95(3)
7 Fear The Worst
98(15)
Primal Fear
98(3)
Fear Factors
101(7)
Caste-Away Fears
108(5)
8 Family Matters
113(20)
Family Feuds
113(1)
The CU Family
113(8)
The HU Family
121(6)
Family Therapy
127(6)
PART THREE CORPORATE MANAGERIALISM AND CIVIC DISENGAGEMENT
9 The Corporate Creep
133(22)
Business as [ Un] Usual
133(2)
How's Business? Not So Good
135(3)
Getting Down to Business
138(1)
A Corporate Managerialism Business Model
139(11)
Going out of Business
150(5)
10 Soiled Educational Aspirations And Civic Disengagement
155(18)
Doing More Harm Than Good
155(3)
The Good, the Bad, and the Ugly
158(9)
Too Bad
167(6)
PART FOUR EDUCATION AND POSSIBILITIES
11 The Courage To Be (In Trouble)
173(19)
Urine Trouble
173(1)
Troublemakers
174(9)
Trouble in Paradise
183(8)
Notes
191(1)
12 A Dog's Life
192(21)
Having a Dog's Chance
195(1)
Teaching Old Dogs New Tricks
196(14)
Dog-ma
210(3)
EPILOGUE
213(4)
Compton University Staff Updates
214(1)
Harrison University Staff Updates
215(1)
Miami University Staff Updates
216(1)
APPENDIX A RESEARCH METHODOLOGIES AND METHODS
217(8)
Philosophical Foundations
217(1)
Influences on Fieldwork Methods
218(4)
Writing
222(1)
Goodness Criteria
222(3)
APPENDIX B UNSANITIZED TALES FROM THE FIELD
225(8)
Omissions Accomplished
225(1)
Fools Rush in Where Angels Fear to Tread
225(7)
Conclusion
232(1)
References 233(10)
Index 243
Peter M. Magolda was Professor Emeritus in the Department of Educational Leadership at Miami University. He focused his scholarship on ethnographic studies of college students, critical issues in qualitative research, and program evaluation. He is author of The Lives of Campus Custodians and co-author of Contested Issues in Student Affairs, Contested Issues in Troubled Times, and Its All About Jesus!: Faith as an Oppositional Collegiate Subculture, and has served on the editorial boards of Research in Higher Education and the Journal of Educational Research. He was an ACPA Senior Scholar inductee, and in 2013 received the Association for the Study of Higher Education (ASHE) Mentoring Award. He also received Miami Universitys Richard Delp Outstanding Faculty Member award, as well Alumni Award from The Ohio State University and Indiana University. We deeply mourn the loss of author, teacher, and friend Peter M. Magolda. Jeffrey F. Milem is the Ernest W. McFarland Distinguished Professor in Leadership for Education Policy and Reform in the College of Education at the University of Arizona. He is a Professor in the Center for the Study of Higher Education and Director of the Arizona Medical Education Research Institute (AMERI). Previously, he served as Department Head for the Department of Educational Policy Studies & Practice as well as Associate Dean for Academic Affairs in the College. Jeff has also been a courtesy appointment in the Department of Medicine at the University of Arizona. He is Past President of the Association for the Study of Higher Education. In addition to his employment in higher education, Jeff has worked as a photographer, janitor, maintenance worker, house painter, landscaper, bartender, cook, and hospital orderly.