Preface |
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xix | |
Acknowledgments |
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xxi | |
Authors |
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xxiii | |
1 Relevance of Maintenance Function in Asset Management |
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1 | (60) |
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1.1 Purpose of Maintenance Function |
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1 | (15) |
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1.1.1 Maintenance Function |
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2 | (2) |
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4 | (1) |
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1.1.3 Maintenance Process: Goals to Achievements |
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5 | (3) |
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1.1.3.1 Develop a Structured Maintenance Framework |
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6 | (1) |
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1.1.3.2 Develop a Maintenance Policy |
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6 | (1) |
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1.1.3.3 Develop a Maintenance Strategy |
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7 | (1) |
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1.1.3.4 Implement a Maintenance Management Framework |
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7 | (1) |
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1.1.3.5 Allocate Maintenance Resources |
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8 | (1) |
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1.1.4 Developing a Maintenance Program/Plan |
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8 | (2) |
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1.1.4.1 Outline of a Maintenance Plan |
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9 | (1) |
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1.1.5 Fund Maintenance: The Beginning of Maintenance Costs |
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10 | (2) |
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1.1.6 Developing a Basis for Maintenance Performance Measurement |
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12 | (3) |
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1.1.7 Maintenance World of Tomorrow |
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15 | (1) |
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15 | (1) |
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1.2 Reliability and Maintenance |
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16 | (5) |
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1.2.1 Reliability Engineering |
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17 | (1) |
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1.2.1.1 Important Capabilities of Reliability Engineers |
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18 | (1) |
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1.2.2 Maintenance Engineering |
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18 | (3) |
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1.3 Changing Role of Maintenance in Asset Management |
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21 | (11) |
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22 | (1) |
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22 | (1) |
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1.3.3 Asset Creation/Acquisition |
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23 | (1) |
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24 | (1) |
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24 | (1) |
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1.3.6 Asset Condition/Performance |
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24 | (1) |
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25 | (1) |
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1.3.8 Asset Disposal/Rationalization |
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25 | (1) |
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1.3.9 Financial Management |
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26 | (1) |
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1.3.10 Asset Management Definition and Function |
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26 | (1) |
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1.3.11 Structure of Asset Management |
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27 | (1) |
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1.3.12 Asset Management Strategy |
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28 | (1) |
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1.3.13 Changing Role of Maintenance Management in Asset Management |
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29 | (1) |
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1.3.14 Improve Asset Maintenance Strategy or Renew the Asset? |
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29 | (3) |
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1.4 Physical Asset Management and Maintenance Cost |
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32 | (10) |
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33 | (3) |
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1.4.1.1 Asset Life Cycle and Strategy |
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33 | (3) |
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1.4.2 Maintenance and Physical Asset Management |
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36 | (2) |
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1.4.2.1 Getting Help in the Development of Asset Management |
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37 | (1) |
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1.4.2.2 Life Cycle Stages |
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37 | (1) |
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1.4.3 Life Cycle Processes and Interaction with Maintenance Process |
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38 | (1) |
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1.4.3.1 Asset Management: Standards |
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38 | (1) |
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1.4.4 Develop a Maintenance Information System |
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39 | (1) |
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1.4.5 Cost Avoidance for Physical Assets |
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39 | (3) |
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1.4.5.1 Business Benefits of Asset Management |
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40 | (1) |
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1.4.5.2 Proactive Use of Maintenance Budgets |
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40 | (1) |
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1.4.5.3 Improved Ability to Manage Current Resources and New Capital Assets |
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40 | (2) |
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1.4.5.4 Informed and Accurate Financial Planning and Reporting |
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42 | (1) |
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1.5 Focusing on the Bottom Line |
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42 | (15) |
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1.5.1 Maintenance and the Bottom Line |
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43 | (2) |
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1.5.2 Maintenance beyond the Bottom Line |
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45 | (1) |
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1.5.3 Managing Availability for Improved Bottom-Line Results |
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45 | (16) |
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1.5.3.1 Availability Types |
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46 | (1) |
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1.5.3.2 Factors Determining Availability |
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47 | (1) |
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1.5.3.3 Optimizing Availability |
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47 | (1) |
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1.5.3.4 Design of Achievable Availability |
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48 | (2) |
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1.5.3.5 Determining Achievable Availability for an Existing Facility |
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50 | (1) |
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1.5.3.6 Building the Reliability Block Diagram (RBD) |
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51 | (1) |
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51 | (1) |
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1.5.3.8 Obtaining Failure and Repair Data |
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51 | (1) |
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52 | (1) |
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1.5.3.10 Minimizing Number and Length of Unscheduled Outages |
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53 | (1) |
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1.5.3.11 Improve Equipment |
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54 | (1) |
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1.5.3.12 Capital Improvements to Increase Availability |
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54 | (1) |
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1.5.3.13 Matching Availability Goals to Annual Business Needs |
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54 | (3) |
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57 | (4) |
2 Maintenance Costing in Traditional LCC Analysis |
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61 | (66) |
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61 | (12) |
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62 | (2) |
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2.1.2 Considerations of Life Cycle Cost |
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64 | (7) |
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2.1.2.1 Problems of Traditional Design |
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65 | (1) |
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2.1.2.2 Problem of Cost Visibility |
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66 | (1) |
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2.1.2.3 Structure of Cost Breakdown |
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67 | (4) |
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71 | (2) |
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2.1.3.1 Investment Costs versus Operational Costs |
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71 | (1) |
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2.1.3.2 Initial Investment Costs versus Future Costs |
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72 | (1) |
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2.1.3.3 Single Costs versus Annually Recurring Costs |
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72 | (1) |
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2.2 Life Cycle Cost Analysis as a Project Follow-Up for Assets |
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73 | (10) |
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2.2.1 Objectives of the Life Cycle Costing Methodology |
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75 | (1) |
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2.2.2 Estimating Life Cycle Costs |
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76 | (1) |
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2.2.2.1 Estimating OM&R Costs from Cost-Estimating Guides |
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76 | (1) |
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2.2.2.2 Estimating OM&R Costs from Direct Quotes |
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77 | (1) |
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2.2.3 Impact of Analysis Timing on Minimizing Life Cycle Costs |
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77 | (1) |
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2.2.4 Selecting Potential Project Alternatives for Comparison |
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78 | (1) |
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2.2.5 Effect of Intervention |
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79 | (1) |
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2.2.6 Estimating Future Costs |
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79 | (1) |
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80 | (1) |
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2.2.8 Selecting a Discount Rate |
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80 | (3) |
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2.2.9 Time Value of Money |
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83 | (1) |
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2.3 Trade-Off Tools for LCC |
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83 | (3) |
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2.3.1 Effectiveness, Benchmarks, and Trade-Off Information |
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84 | (2) |
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2.4 LCC Analysis as Maintenance DSS |
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86 | (15) |
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2.4.1 Maintenance as a Value Driver |
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89 | (1) |
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2.4.2 Typical Outcomes of Investments in Maintenance and Repair |
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90 | (2) |
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2.4.3 Mission-Related Outcomes |
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92 | (2) |
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2.4.3.1 Improved Reliability |
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92 | (1) |
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2.4.3.2 Improved Productivity |
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93 | (1) |
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93 | (1) |
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2.4.4 Compliance-Related Outcomes |
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94 | (1) |
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2.4.4.1 Fewer Accidents and Injuries |
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94 | (1) |
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2.4.4.2 Fewer Insurance Claims, Lawsuits, and Regulatory Violations |
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94 | (1) |
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2.4.5 Condition-Related Outcomes |
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94 | (1) |
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2.4.5.1 Improved Condition |
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94 | (1) |
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2.4.5.2 Reduced Backlogs of Deferred Maintenance and Repair |
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94 | (1) |
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2.4.6 Outcomes Related to Efficient Operations |
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95 | (1) |
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2.4.6.1 Less Reactive, Unplanned Maintenance and Repair |
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95 | (1) |
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2.4.6.2 Lower Operating Costs |
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95 | (1) |
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2.4.6.3 Lower Life Cycle Costs |
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95 | (1) |
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95 | (1) |
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2.4.6.5 Reductions in Energy Use and Water Use |
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96 | (1) |
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2.4.7 Stakeholder-Driven Outcomes |
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96 | (1) |
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2.4.8 Risks Posed by Deteriorating Assets |
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97 | (4) |
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98 | (1) |
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2.4.8.2 Risk to Safety, Health, and Security |
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98 | (1) |
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2.4.8.3 Risk to Efficient Operations |
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99 | (1) |
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2.4.8.4 Indexes and Models for Measuring Outcomes |
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99 | (2) |
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2.5 Remaining Service Life as Gauge and Driver for Maintenance Expenses and Investments |
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101 | (3) |
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2.5.1 Service Life and Remaining Service Life |
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101 | (1) |
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2.5.2 Techniques for RSL Estimation and Maintenance Investment Outcomes |
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102 | (2) |
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2.5.2.1 Engineering Analysis |
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102 | (1) |
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2.5.2.2 Cost and Budget Models |
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102 | (1) |
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2.5.2.3 Operations Research Models |
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103 | (1) |
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2.5.2.4 Simulation Models |
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103 | (1) |
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2.5.2.5 Proprietary Models |
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104 | (1) |
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2.6 Uncertainty in LCC and Maintenance Cost Estimations |
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104 | (10) |
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2.6.1 Approaches to Uncertainty in LCC |
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105 | (1) |
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2.6.2 What Uncertain Variables Go into Life Cycle Costs? |
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106 | (8) |
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2.6.2.1 Application of LCC Techniques for Machine/Equipment Selection |
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110 | (2) |
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2.6.2.2 Application of LCC to Select Design Alternatives: To Design Out Maintenance or to Design for Maintenance |
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112 | (2) |
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2.7 LCC Data Acquisition and Tracking Systems |
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114 | (6) |
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2.7.1 Data, Tools, and Technologies to Support Investments in Maintenance and Repair |
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114 | (1) |
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2.7.2 Technologies for Asset Data Management |
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115 | (5) |
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2.7.3 Emerging Technologies for Data Acquisition and Tracking |
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120 | (1) |
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2.8 Restriction of Maintenance Role in Operation Phase |
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120 | (2) |
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122 | (5) |
3 Maintenance Budget versus Global Maintenance Cost |
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127 | (64) |
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3.1 Asset Management and Annual Maintenance Budget |
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127 | (19) |
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3.1.1 "Selling" the Maintenance Budget |
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127 | (1) |
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3.1.2 Composition of Maintenance Budget |
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128 | (1) |
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3.1.2.1 Maintenance Budget Composition |
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129 | (1) |
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3.1.3 Development of an Annual Maintenance Budget |
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129 | (4) |
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3.1.4 Basis of a Maintenance Budget |
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133 | (8) |
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3.1.4.1 Maintenance Program |
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134 | (1) |
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3.1.4.2 Key Considerations in Maintenance Budget Decisions |
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135 | (1) |
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3.1.4.3 Preparing a Maintenance Budget |
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135 | (1) |
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3.1.4.4 Executing a Maintenance Budget |
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136 | (2) |
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3.1.4.5 Reviewing a Maintenance Budget |
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138 | (3) |
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3.1.5 Control Maintenance Costs Using the Maintenance Budget |
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141 | (1) |
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3.1.6 Maintenance Budgets versus Maintenance Costs |
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142 | (2) |
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3.1.6.1 Associated Maintenance Costs |
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143 | (1) |
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3.1.7 Factors Affecting the Estimate of the Maintenance Budget |
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144 | (2) |
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3.1.7.1 Formula for Maintenance Budget Estimate |
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145 | (1) |
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3.2 Cost of Labor Force: In-House versus Outsourced, Blue versus White Collar |
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146 | (12) |
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3.2.1 Guidelines for Choosing In-House or Outsourced Maintenance |
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146 | (2) |
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3.2.1.1 In-House Maintenance Considerations |
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147 | (1) |
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3.2.1.2 Outsourced Maintenance Considerations |
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147 | (1) |
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3.2.2 Outsourcing Maintenance Activities |
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148 | (4) |
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3.2.2.1 Expected Benefits of Outsourcing |
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148 | (3) |
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3.2.2.2 Potential Risks of Outsourcing |
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151 | (1) |
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3.2.3 Cost Determination Methodology |
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152 | (1) |
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3.2.4 Performance-Based Contracts |
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153 | (5) |
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3.2.4.1 Performance-Based Contracting Process |
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153 | (1) |
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3.2.4.2 Advantages and Disadvantages of Performance-Based Maintenance Contracts |
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154 | (1) |
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3.2.4.3 Development of Performance Indicators for Performance-Based Maintenance Contracting |
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155 | (1) |
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3.2.4.4 Lessons Learned Using Performance-Based Contracting in the Maintenance Function |
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156 | (2) |
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3.3 Spare Parts Policies for Cost Savings |
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158 | (9) |
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3.3.1 Spare Parts Management |
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159 | (2) |
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3.3.2 Spare Parts Evaluation and Optimization |
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161 | (1) |
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162 | (3) |
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3.3.4 Determining Optimal Parameters for Expediting Policies |
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165 | (2) |
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3.4 Overinvestments in Maintenance and Avoided Costs |
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167 | (12) |
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3.4.1 Cost Savings, Avoided Costs, and Opportunity Costs |
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168 | (1) |
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3.4.2 Meaning of Cost Savings |
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169 | (1) |
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3.4.3 Concept of Avoided Cost |
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169 | (1) |
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3.4.4 Maintenance: Investment or Expense? |
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170 | (2) |
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3.4.4.1 What Are Maintenance Expenses? |
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171 | (1) |
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3.4.4.2 Accounting of Maintenance Expenses |
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171 | (1) |
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3.4.5 When Is Maintenance Work Classified as a Capital Expenditure? |
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172 | (2) |
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3.4.5.1 Extension of Useful Life |
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172 | (1) |
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3.4.5.2 Extension of Useful Life of an Asset |
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173 | (1) |
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3.4.6 Reduction in Future Operating Costs: Effect of Overinvestments |
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174 | (1) |
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3.4.7 Optimizing Maintenance as a Cost Control Measure |
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175 | (1) |
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3.4.8 Role of Avoided and Overinvestment Costs in Global Maintenance Cost |
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176 | (3) |
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3.4.8.1 Costs of Intervention |
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177 | (1) |
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3.4.8.2 Costs of Failures |
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177 | (1) |
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178 | (1) |
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3.4.8.4 Cost of Overinvestments |
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178 | (1) |
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179 | (1) |
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3.5 CMMS as a Maintenance Cost Control Tool |
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179 | (6) |
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3.5.1 Uses of Computerized Maintenance Management System |
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180 | (11) |
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3.5.1.1 CMMS Needs Assessment |
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180 | (1) |
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3.5.1.2 CMMS Capabilities |
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181 | (1) |
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182 | (1) |
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3.5.1.4 Use CMMS to Save Costs by Avoiding Maintenance |
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183 | (1) |
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3.5.1.5 Line Maintenance Costs |
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183 | (2) |
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185 | (6) |
4 Maintenance Performance Measurement: Efficiency |
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191 | (78) |
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4.1 Key Performance Indicators for Maintenance |
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191 | (12) |
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4.1.1 Physical Asset Management |
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191 | (3) |
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4.1.2 Asset Reliability Process |
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194 | (2) |
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4.1.3 Performance Metrics for the Maintenance Function |
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196 | (7) |
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4.1.3.1 Reliability Process Key Performance Indicators: Leading Measures |
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197 | (4) |
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4.1.3.2 Performance Analysis |
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201 | (1) |
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4.1.3.3 Key Performance Indicators of Maintenance Effectiveness |
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202 | (1) |
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203 | (3) |
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4.2.1 Maintenance-Related Downtime |
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203 | (1) |
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4.2.2 Summary of KPIs for Maintenance |
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204 | (2) |
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4.2.3 Hierarchy of Indicators |
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206 | (1) |
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4.3 Financial KPIs and Their Relation to Maintenance Costs |
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206 | (10) |
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4.3.1 Maintenance Performance Indicators |
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208 | (2) |
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4.3.1.1 World-Class Indicators |
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208 | (2) |
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4.3.2 Economic Indicators in EN 15341 |
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210 | (4) |
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4.3.3 Financial Perspective |
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214 | (2) |
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4.4 Benchmarking Financial KPIs |
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216 | (10) |
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4.4.1 Benchmarking Fundamentals |
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216 | (3) |
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4.4.1.1 Language of Benchmarking |
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216 | (2) |
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4.4.1.2 Competitive Analysis |
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218 | (1) |
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218 | (1) |
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4.4.2 Defining Core Competencies |
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219 | (4) |
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4.4.3 Types of Benchmarking |
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223 | (3) |
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4.4.3.1 Internal Benchmarking |
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223 | (1) |
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4.4.3.2 Similar Industry/Competitive Benchmarking |
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224 | (1) |
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4.4.3.3 Best Practice Benchmarking |
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224 | (1) |
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4.4.3.4 Benchmarking Process |
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225 | (1) |
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4.5 Key Performance Indicators, Benchmarking, and Best Practices |
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226 | (11) |
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4.5.1 Continuous Improvement: The Key to Competitiveness |
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227 | (1) |
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227 | (1) |
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228 | (2) |
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4.5.4 Benchmarking Process |
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230 | (4) |
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230 | (1) |
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231 | (1) |
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232 | (1) |
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232 | (1) |
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232 | (1) |
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233 | (1) |
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4.5.5 Benchmarking Code of Conduct |
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234 | (1) |
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4.5.6 Traps in Benchmarking |
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234 | (2) |
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236 | (1) |
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236 | (1) |
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237 | (1) |
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4.6 Maturity of Maintenance as a Roadmap: Outcome of Benchmarking |
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237 | (7) |
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4.6.1 Preventive Maintenance |
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239 | (1) |
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4.6.2 Inventory (Stores) and Procurement |
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240 | (1) |
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4.6.3 Work Flows and Controls |
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240 | (1) |
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4.6.4 Computerized Maintenance Management Systems Usage |
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241 | (1) |
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4.6.5 Technical and Interpersonal Training |
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241 | (1) |
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4.6.6 Operational Involvement |
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241 | (1) |
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4.6.7 Predictive Maintenance |
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242 | (1) |
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4.6.8 Reliability-Centered Maintenance |
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242 | (1) |
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4.6.9 Total Productive Maintenance |
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243 | (1) |
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4.6.10 Financial Optimization |
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243 | (1) |
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4.6.11 Continuous Improvement |
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243 | (1) |
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4.7 Attempts at Standardization from Europe (EN) and the United States (ISO) |
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244 | (15) |
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4.7.1 European Maintenance Standards |
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244 | (1) |
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4.7.2 Objective of the Harmonized Indicator Document |
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245 | (2) |
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4.7.2.1 Contents of Harmonized Indicators Document |
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246 | (1) |
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4.7.3 International Maintenance Standards |
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247 | (12) |
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4.7.3.1 Review of ISO 55000 Series |
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247 | (2) |
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4.7.3.2 Contents of ISO 55001 and Its Companion Documents |
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249 | (1) |
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4.7.3.3 Context of the Organization |
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249 | (1) |
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250 | (3) |
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253 | (3) |
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256 | (1) |
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4.7.3.7 Performance Evaluation |
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257 | (1) |
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258 | (1) |
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4.8 Role of Maintenance Cost in a Maintenance Audit |
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259 | (7) |
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4.8.1 Conducting an Audit |
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261 | (1) |
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4.8.2 Historical Maintenance Audit Models |
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262 | (2) |
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4.8.3 Fundamental Financial Information for Maintenance Audits |
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264 | (2) |
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266 | (3) |
5 Consequential Maintenance Cost: A Problem Area |
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269 | (50) |
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5.1 Economic Importance of Maintenance |
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269 | (1) |
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5.2 Classification of Maintenance Costs |
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270 | (9) |
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5.2.1 Global Cost of Maintenance |
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273 | (6) |
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273 | (3) |
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5.2.1.2 Imputation of Global Cost of Maintenance |
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276 | (1) |
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5.2.1.3 Optimization of Global Cost |
|
|
276 | (2) |
|
|
278 | (1) |
|
5.2.1.5 Determination of Cost of Failure |
|
|
278 | (1) |
|
5.2.1.6 Cost Breakdown on Shop Floor |
|
|
279 | (1) |
|
|
279 | (9) |
|
5.3.1 Reasons for Downtime |
|
|
280 | (1) |
|
|
281 | (1) |
|
5.3.3 Downtime Factor Analysis |
|
|
281 | (4) |
|
5.3.3.1 Site-Related Factors |
|
|
281 | (1) |
|
5.3.3.2 Equipment-Related Factors |
|
|
281 | (2) |
|
5.3.3.3 Crew-Level Factors |
|
|
283 | (1) |
|
|
283 | (1) |
|
5.3.3.5 Company Procedures and Policies |
|
|
283 | (1) |
|
5.3.3.6 Project-Level Factors |
|
|
284 | (1) |
|
5.3.3.7 Shop-Level Management Actions |
|
|
284 | (1) |
|
5.3.3.8 Consequences of Downtime |
|
|
284 | (1) |
|
5.3.4 Dynamics of Downtime |
|
|
285 | (3) |
|
|
287 | (1) |
|
5.3.4.2 Cost of Idle Time for Laborers, Operators, and Supervisors |
|
|
287 | (1) |
|
5.3.4.3 Cost of Idle Time of Equipment |
|
|
287 | (1) |
|
5.3.4.4 Cost of Substitute Equipment |
|
|
287 | (1) |
|
5.3.4.5 Project-Associated Costs |
|
|
288 | (1) |
|
5.3.4.6 Loss of Labor Productivity |
|
|
288 | (1) |
|
|
288 | (1) |
|
5.4 Intangible Aspects of Maintenance Costs and Uncertainty |
|
|
288 | (7) |
|
5.4.1 Sources of Intangible Costs |
|
|
289 | (1) |
|
5.4.2 Addressing Intangible Costs |
|
|
289 | (1) |
|
5.4.3 Iceberg Effect and Intangible Costs |
|
|
290 | (1) |
|
5.4.4 Analysis of Benefits and Intangible Costs |
|
|
291 | (4) |
|
5.4.4.1 Intangible Benefits and Costs Defined |
|
|
291 | (2) |
|
5.4.4.2 MDSS Function Analysis |
|
|
293 | (2) |
|
5.4.4.3 Intangible Benefits of MDSS Function |
|
|
295 | (1) |
|
5.5 Combining Tangible and Intangible Maintenance Costs and Benefits |
|
|
295 | (21) |
|
5.5.1 Maintenance Practices Influencing Maintenance Costs: Causal Relations between Various Cost Factors |
|
|
296 | (1) |
|
5.5.2 Estimation of Cost Elements |
|
|
297 | (3) |
|
5.5.3 Associated Resource Impact Costs |
|
|
300 | (1) |
|
5.5.4 Lack of Availability and Downtime Costs |
|
|
300 | (4) |
|
|
300 | (2) |
|
|
302 | (1) |
|
|
302 | (2) |
|
5.5.5 Associated Resource Impact Cost Procedure |
|
|
304 | (3) |
|
5.5.6 Lack of Readiness Costs |
|
|
307 | (3) |
|
5.5.6.1 Lack of Readiness Cost Procedure |
|
|
308 | (2) |
|
5.5.7 Service-Level Impact Costs |
|
|
310 | (2) |
|
5.5.7.1 SLI Cost Procedure |
|
|
311 | (1) |
|
5.5.8 Alternate Method Impact Costs |
|
|
312 | (7) |
|
5.5.8.1 AMI Cost Procedure |
|
|
313 | (3) |
|
|
316 | (3) |
6 Maintenance Services and New Business Models: A New Way to Consider Costs |
|
319 | (76) |
|
6.1 New Maintenance Service Providers |
|
|
319 | (12) |
|
6.1.1 New Maintenance Network |
|
|
320 | (1) |
|
6.1.2 Performance Measurement of Maintenance Services |
|
|
320 | (2) |
|
6.1.3 Impact of Servitization on Life Cycle |
|
|
322 | (1) |
|
6.1.4 Life Cycle Accounting in Business Networks |
|
|
323 | (4) |
|
6.1.5 Managing Value in the Network |
|
|
327 | (1) |
|
6.1.6 Mutation of Maintenance toward Asset Management |
|
|
327 | (3) |
|
6.1.7 Holistic Maintenance, the Beginning of Servitization |
|
|
330 | (1) |
|
6.2 Impact of Business and Technological Environment on Maintenance Costs |
|
|
331 | (20) |
|
6.2.1 Maintenance Technology Insights and Profitability |
|
|
333 | (1) |
|
6.2.2 Maintenance Impact on Business Processes |
|
|
333 | (1) |
|
6.2.3 Industry 4.0 and Maintenance 4.0 |
|
|
334 | (4) |
|
|
336 | (2) |
|
6.2.4 State-of-the-Art Technologies and Methodologies for Maintenance |
|
|
338 | (13) |
|
6.2.4.1 CBM, the First Step to the Fourth Industrial Revolution in Maintenance |
|
|
340 | (2) |
|
6.2.4.2 PHM, One Step Ahead of CBM |
|
|
342 | (2) |
|
6.2.4.3 e-Maintenance: Pervasive Computing in Maintenance |
|
|
344 | (7) |
|
6.3 Planned Obsolescence and the End of Traditional Maintenance |
|
|
351 | (9) |
|
6.3.1 Key Principle and Measures |
|
|
352 | (1) |
|
6.3.1.1 Preemptive Measures |
|
|
352 | (1) |
|
6.3.1.2 Proactive Measures |
|
|
353 | (1) |
|
6.3.2 Types of Obsolescence and Terminology |
|
|
353 | (1) |
|
6.3.3 Reasons for Obsolescence |
|
|
353 | (3) |
|
6.3.3.1 Use of Commercial Off-the-Shelf Products |
|
|
353 | (1) |
|
6.3.3.2 Life Cycle Duration |
|
|
354 | (1) |
|
6.3.3.3 Increased Use of Electronics |
|
|
355 | (1) |
|
6.3.4 Obsolescence Mitigation |
|
|
356 | (4) |
|
6.3.4.1 Systems Engineering |
|
|
356 | (3) |
|
6.3.4.2 Software Engineering |
|
|
359 | (1) |
|
|
359 | (1) |
|
|
360 | (1) |
|
6.4 Outsourcing Maintenance: New Frameworks |
|
|
360 | (15) |
|
6.4.1 Maintenance Contracting Strategies |
|
|
361 | (3) |
|
|
362 | (1) |
|
6.4.1.2 Contract Specifications |
|
|
363 | (1) |
|
6.4.1.3 Pricing Strategies |
|
|
364 | (1) |
|
|
364 | (1) |
|
6.4.3 Main Reasons for Outsourcing |
|
|
364 | (2) |
|
6.4.3.1 Refocusing on Strategic Activities |
|
|
365 | (1) |
|
6.4.3.2 Economies of Scale and Costs |
|
|
365 | (1) |
|
6.4.3.3 Reorganization Policies |
|
|
365 | (1) |
|
6.4.3.4 Swift Technological Change |
|
|
366 | (1) |
|
6.4.3.5 Market Globalization |
|
|
366 | (1) |
|
|
366 | (1) |
|
6.4.4 Outsourcing: Decision-Making Process |
|
|
366 | (2) |
|
6.4.4.1 Internal Costs versus External Costs |
|
|
367 | (1) |
|
6.4.4.2 Need for Specialized Capability of Suppliers |
|
|
368 | (1) |
|
6.4.5 Framework for a Win-Win Maintenance Outsourcing Relationship |
|
|
368 | (4) |
|
6.4.5.1 Selecting the Number of Activities to Outsource |
|
|
369 | (1) |
|
6.4.5.2 Selecting Which Activities to Outsource |
|
|
369 | (1) |
|
6.4.5.3 Selecting Which Activities are Outsourced Individually and Which Are Bundled |
|
|
370 | (1) |
|
6.4.5.4 Selecting a Single Outsourced Activity |
|
|
370 | (1) |
|
6.4.5.5 Selecting Bundled Activities |
|
|
371 | (1) |
|
6.4.5.6 Selecting Nearly All Activities |
|
|
371 | (1) |
|
6.4.5.7 Selecting the Type of Contract Specification |
|
|
372 | (1) |
|
6.4.5.8 Selecting a Pricing Strategy |
|
|
372 | (1) |
|
6.4.6 Elements in Successful Management of Outsourcing Relationship |
|
|
372 | (2) |
|
6.4.7 Cost of Selecting a Service Provider |
|
|
374 | (1) |
|
6.4.8 Benchmarking to the Current Market |
|
|
374 | (1) |
|
6.5 Warranty Management: Extensions and Claims |
|
|
375 | (8) |
|
6.5.1 Warranty Management Framework |
|
|
378 | (1) |
|
6.5.2 Importance of a Warranty Management System |
|
|
379 | (1) |
|
6.5.3 Models and Support Tools for Warranty Cost Management |
|
|
380 | (2) |
|
6.5.4 Adapting e-Warranty to Warranty Assistance |
|
|
382 | (1) |
|
6.6 Insurance: Economic Responsibility of Third Parties |
|
|
383 | (4) |
|
6.6.1 Breaking Down Third-Party Insurance |
|
|
384 | (1) |
|
6.6.1.1 Importance of Third-Party Liability Insurance |
|
|
384 | (1) |
|
6.6.1.2 Other Types of Third-Party Liability Insurance |
|
|
385 | (1) |
|
6.6.2 Economic View of the Insurance Business |
|
|
385 | (1) |
|
6.6.3 Equipment Maintenance Insurance |
|
|
386 | (1) |
|
|
387 | (8) |
7 Maintenance Costs Across Sectors |
|
395 | (84) |
|
7.1 Maintenance Costs Across the Sectors |
|
|
395 | (1) |
|
7.2 Transportation Assets: Rolling Stock Case Study 1 |
|
|
396 | (8) |
|
7.2.1 Introduction and Background |
|
|
396 | (1) |
|
7.2.2 Decision Models of Transport Systems Evaluation |
|
|
397 | (7) |
|
7.2.2.1 Assumptions and Purpose of LCCA |
|
|
399 | (1) |
|
7.2.2.2 Comparison of Service Process in Analyzed Variants |
|
|
400 | (1) |
|
7.2.2.3 System Breakdown Structure and LCC Model Development |
|
|
400 | (2) |
|
7.2.2.4 LCC Assessment and DSS Based on Outcomes |
|
|
402 | (2) |
|
7.3 Transportation Assets: Rolling Stock Case Study 2 |
|
|
404 | (6) |
|
7.3.1 Introduction and Background |
|
|
404 | (3) |
|
7.3.2 Calculation of Cost and Profit Life Cycle of a Tram |
|
|
407 | (3) |
|
7.3.2.1 Assumptions and Purpose of LCCA |
|
|
407 | (2) |
|
7.3.2.2 Decision Models Considering Asset Revenues |
|
|
409 | (1) |
|
7.4 Infrastructure: Railway Infrastructure |
|
|
410 | (16) |
|
7.4.1 Introduction and Background |
|
|
410 | (1) |
|
7.4.2 Decision Models of Transport Systems Evaluation |
|
|
410 | (16) |
|
7.4.2.1 Assumptions and Purpose of LCCA with a Focus on Maintenance |
|
|
411 | (2) |
|
7.4.2.2 Availability: The Goal of Infrastructure Mangers |
|
|
413 | (1) |
|
7.4.2.3 Prediction of the Infrastructure Downtime as Budget Maintenance Optimizer |
|
|
413 | (1) |
|
7.4.2.4 Life Cycle Costs of Rail Infrastructure |
|
|
414 | (2) |
|
7.4.2.5 LCC as Supporting Decision-Making on Design and Maintenance |
|
|
416 | (2) |
|
7.4.2.6 Process of Railway Data Collection for Accurate LCC Estimates |
|
|
418 | (2) |
|
7.4.2.7 MRO and Infrastructure Expenditures |
|
|
420 | (3) |
|
7.4.2.8 Infrastructure Costs |
|
|
423 | (1) |
|
7.4.2.9 Valorization of Infrastructure Assets |
|
|
424 | (2) |
|
7.4.2.10 Cost of Life Extension of Deteriorating Structures |
|
|
426 | (1) |
|
|
426 | (11) |
|
7.5.1 Introduction and Background |
|
|
426 | (2) |
|
7.5.2 LCC of Pumping Systems |
|
|
428 | (9) |
|
7.5.2.1 Assumptions and Purpose of LCCA |
|
|
428 | (1) |
|
7.5.2.2 Life Cycle Cost Analysis |
|
|
429 | (1) |
|
7.5.2.3 Data Collection for LCC and TCO Estimation |
|
|
429 | (5) |
|
7.5.2.4 Total Life Cycle Cost |
|
|
434 | (2) |
|
7.5.2.5 Lessons Learnt in LCC and TCO of Pumping Systems |
|
|
436 | (1) |
|
|
437 | (2) |
|
7.6.1 Introduction and Background |
|
|
437 | (1) |
|
7.6.2 Cost Analysis and Uncertainty |
|
|
438 | (1) |
|
7.6.2.1 Assumptions in LCCA |
|
|
438 | (1) |
|
7.6.2.2 Economic Analysis |
|
|
438 | (1) |
|
7.6.2.3 Cost Analysis Training |
|
|
439 | (1) |
|
|
439 | (6) |
|
7.7.1 Introduction and Background |
|
|
439 | (3) |
|
7.7.2 Air Transport Association (ATA)-Level Costs |
|
|
442 | (2) |
|
7.7.3 System and Component Reliability |
|
|
444 | (1) |
|
|
445 | (6) |
|
7.8.1 System-Level O&M Manuals |
|
|
447 | (1) |
|
|
447 | (1) |
|
|
447 | (4) |
|
7.8.3.1 Planning and Design Phase |
|
|
447 | (1) |
|
7.8.3.2 Construction Phase |
|
|
448 | (1) |
|
|
448 | (1) |
|
|
448 | (1) |
|
7.8.3.5 Computerized Maintenance Management Systems |
|
|
449 | (1) |
|
7.8.3.6 Coordinating Staff Capabilities and Training with Equipment and System Sophistication Levels |
|
|
449 | (1) |
|
|
450 | (1) |
|
|
451 | (16) |
|
7.9.1 Nuclear Plant Life Cycle Cost Analysis Considerations |
|
|
451 | (1) |
|
|
452 | (4) |
|
7.9.2.1 LCCA Considerations |
|
|
452 | (1) |
|
7.9.2.2 Cost and Revenue Influences |
|
|
452 | (2) |
|
|
454 | (1) |
|
7.9.2.4 Determining Magnitude of Change |
|
|
454 | (1) |
|
|
455 | (1) |
|
|
456 | (5) |
|
7.9.3.1 PRA and RAM Analysis |
|
|
456 | (1) |
|
|
457 | (2) |
|
7.9.3.3 LCCA Tool Selection |
|
|
459 | (2) |
|
7.9.4 Improvement Option Selection |
|
|
461 | (6) |
|
7.9.4.1 LCC Optimization Step 1: Data Collection |
|
|
463 | (1) |
|
7.9.4.2 LCC Optimization Step 2: Economic Screening Analysis |
|
|
464 | (2) |
|
7.9.4.3 LCC Optimization Step 3: Optimization with Constraint |
|
|
466 | (1) |
|
7.9.4.4 Step 4: Optimal Solution Process |
|
|
466 | (1) |
|
|
467 | (8) |
|
7.10.1 Introduction and Background |
|
|
468 | (1) |
|
7.10.2 Design of Maintenance Plan |
|
|
468 | (1) |
|
7.10.3 Analysis of Maintenance Data |
|
|
469 | (3) |
|
|
469 | (1) |
|
7.10.3.2 Machine Availability |
|
|
470 | (1) |
|
7.10.3.3 Mean Time between Failures and Mean Time to Repair |
|
|
470 | (2) |
|
7.10.4 Decision Models for Maintenance Decision and Optimum Life Cycle Management |
|
|
472 | (1) |
|
7.10.5 Cost of Maintenance |
|
|
472 | (1) |
|
|
472 | (1) |
|
|
472 | (1) |
|
7.10.6 Life Cycle Maintenance Cost |
|
|
473 | (2) |
|
7.10.7 Outcomes of LCCA: Added Value |
|
|
475 | (1) |
|
|
475 | (4) |
Index |
|
479 | |