Using a sociological perspective, nine contributions from academics and practitioners consider differences between the image and reality of software development work. The volume opens with an overview of the global IT industry, followed by a discussion of the nature of the software development process. Other papers explore the balance between designer autonomy and management control and examine issues relating to the identity and commitment of software workers. Barrett teaches management at Monash U. in Australia. Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)