The Second Edition of Managing Operations Across the Supply Chain provides a global, supply chain perspective of operations management and in supply chain management courses that do not require an operations management prerequisite. The Second Edition explains familiar operations management topics as viewed through a supply chain management perspective and reflects key shifts in operations management, including transitions that demand new tools, concepts and approaches to address the demands and challenges business face today and will in the future.
Part 1: Supply Chain: A Perspective for Operations ManagementChapter 1:
Introduction to Managing Operations Across the Supply ChainChapter 2:
Operations and Supply Chain StrategyPart 2: Foundations of Operations
ManagementChapter 3: Managing Processes and CapacityChapter 3: Supplement:
Process Mapping and AnalysisChapter 4: Product/Process InnovationChapter 5:
Manufacturing and Service Process StructuresChapter 6: Managing
QualityChapter 6: Supplement: Quality Improvement ToolsChapter 7: Managing
InventoriesChapter 8: Lean SystemsPart 3: Integrating Relationships Across
the Supply ChainChapter 9: Customer Service ManagementChapter 10: Sourcing
and Supply ManagementChapter 11: Logistics ManagementPart 4: Planning for
Integrated Operations Across the Supply ChainChapter 12: Demand Planning:
Forecasting and Demand ManagementChapter 13: Sales and Operations
PlanningChapter 14: Materials and Requirements PlanningPart 5: Managing
Change in Supply Chain OperationsChapter 15: Project ManagementChapter 15:
Supplement: Advanced Methods for Project SchedulingChapter 16: Sustainable
Operations Management Preparing for the Future
Morgan Swink is Professor, Eunice and James L. West Chair of Supply Chain Management, and Executive Director of the Center for Supply Chain Innovation at the Neeley School of Business, Texas Christian University. He holds a BS in Mechanical Engineering from Southern Methodist University, an MBA from the University of Dallas, and a PhD in Operations Management from Indiana University. Before becoming a professor, Dr. Swink worked for 10 years in a variety of manufacturing and product development positions at Texas Instruments Incorporated. He has co-authored three books and published over 75 articles in a variety of academic and managerial journals. Dr. Swink is formerly the Co-Editor in Chief for the Journal of Operations Management and past president of the Decision Sciences Institute.
Steven Melnyk is Professor of Operations Management at Michigan State University. Dr. Melnyk obtained his undergraduate degree from the University of Windsor and his doctorate from the Ivey School of Business, the University of Western Ontario. He has co-authored 17 books focusing on operations and the supply chain and has published 90 refereed articles in numerous international and national journals. He is Associate Editor for the Journal of Business Logistics. He also is a member of the editorial advisory board for the Production and Inventory Management Journal, the Journal of Supply Chain Management, and the International Journal of Production Research. Dr. Melnyk is co-editor (North America) for the Journal of Humanitarian Logistics and Supply Chain Management. Dr. Melynk has consulted with over 60 companies. He has also served as a member of the APICS Board of Directors (20142016) and the APICS leadership team (2015).
Associate Professor in the Department of Marketing and Supply Chain Management at Michigan State University. He is co author of three texts on distribution and logistics, including World Class Logistics: The Challenge of Managing Continuous Change published by the Council of Logistics Management and Strategic Marketing Channel Management published by McGraw Hill. His research has focused on logistics best practices in customer service and in performance measurement. He also served for four years on the Executive Board of the International Customer Service Association as Head of the Research and Education Committee.
Janet L. Hartley is Professor and Director of the Supply Chain Management Institute of the Department of Management at Bowling Green State University. She received her BS in Chemical Engineering from the University of Missouri-Rolla, and the MBA and PhD degrees in Business Administration from the University of Cincinnati. Prior to graduate school, she developed new products and designed new manufacturing processes for the Clorox Company. She has published over 28 articles on supply management and supply chain management. She serves as an associate editor for the Journal of Operations Management, Journal of Business Logistics, and Journal of Supply Chain Management.
