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El. knyga: Marketing Research That Pays Off: Case Histories of Marketing Research Leading to Success in the Marketplace

(Larry Percy Consulting, USA),
  • Formatas: 286 pages
  • Išleidimo metai: 01-May-2014
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781317952466
  • Formatas: 286 pages
  • Išleidimo metai: 01-May-2014
  • Leidėjas: Routledge
  • Kalba: eng
  • ISBN-13: 9781317952466

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From Oreos, Jell-O, raisins, and milk to amusement parks, retail centers, ATMs, and mutual funds, the case studies presented in Marketing Research That Pays Off offer you insight into how actual companies have used market research to successfully solve marketing problems. Editor Larry Percy has collected a series of cases from consumer, service, and industrial marketing executives that provides a problem/solution look at how to address major marketing issues with marketing research. The studies presented cover such topics as communications issues, new product introduction, brand equity, brand positioning, and sales analysis. Because they represent successful applications of marketing research to challenging questions, these cases offer a number of specific lessons. Throughout, Marketing Research That Pays Off shows you how to:





use the right sample for reliable data

reduce the time needed for traditionally multi-phased research

avoid the pitfalls of short-term effects in tracking data

deal with multinational research

use attitude measures to help interpret sales data

involve marketing management to ensure acceptance of results

make effective use of small budgets

The format of each chapter allows the authors to pose a question or present a particular marketing problem and then take you step-by-step through the solution. Actual problems solved include how to improve upon a successful campaign, revitalize a failing retail center, avoid misunderstanding in conducting multinational research, use scanner data to help understand the package goods market, avoid being mislead by short-term effects in tracking data, learn what aspects of a package attract attention and what they communicate, and how to effectively reach both children and their parents with one message--all on a small budget.

It is the unique problem/solution approach to marketing research that makes Marketing Research That Pays Off especially valuable to all marketing research professionals and beginner- to mid-level marketing managers. In addition, the book's easy-to-read presentation of case studies makes it approachable and useful as a companion text for classes in marketing and marketing research.
About the Editor x(1) Contributors xi(4) Preface xv Introduction 1 PART I: 1994 DAVID OGILVY AWARD-WINNING CASE HISTORY 7(16) Case No.
1. Unlocking the Magic of Oreo 7(16) Norma Larkin Situation Analysis 10(1) Exploratory Qualitative 10(2) Strategy/Benefits Ideation Session 12(1) Communication Check 13(1) ASI Testing 14(1) FCBs ICON Technique 15(2) Sales Response Modeling 17(6) PART II: UNDERSTANDING THE NATURE OF THE PROBLEM 23(44) Case No.
2. How Magazines Have Used Market Research Effectively to Increase Their Circulation 23(6) Mark Clements How Does One Understand the Customer? 24(1) Understanding a Magazines Customer 25(1) How a Magazine Editorial Research Program Works 25(1) What Should a Magazine Editorial Research Questionnaire Cover? 26(1) Does This Type of Research Program Pay Off? 27(2) Case No.
3. Major Retail Center Recovers from Economic Decline Thanks to Market Research 29(10) James Fouss New Management Dealt with Foreclosure and Tough Competition 30(1) Research to Identify Best Chance of Attracting Shoppers 31(1) Designing the Survey 31(2) Data Collection in Three Geographic Zones 33(1) The Villages Image and Visibility Were Poor 33(1) Market for Factory-Direct Stores Was Strong 34(1) Overall Image and Impressions of PFV and the Princeton Area 35(1) Market Potential of Factory-Direct Stores at PFV 35(1) Study Profiled Best Shopping Prospects 36(1) Demographic Summary Chart 36(1) One Year Later 37(1) Three Years Later 37(2) Case No.
4. Marketing Research for Product Development: The History of ATMs 39(8) Lorna Opatow Background 40(1) Research Program 41(4) Conclusion 45(2) Case No.
5. Local Partnerships: The Strategic Asset in Multicultural Research 47(20) McCollum-Spielman Worldwide The Multicultural Business Paradigm 48(2) The Smart Business Solution: Local Partnerships 50(1) Meeting Universal Advertising Objectives 51(1) Importance of Understanding the Local Customs and Cultures 52(4) AD*VANTAGE/ACT International Norms 56(2) Case History: Nestle-Kit Kat Candy Bar 58(3) Conclusions 61(6) PART III: LOOKING BEYOND THE EASY ANSWER 67(44) Case No.
6. Two Advertising Budgets Compared on Retail Dollars in a Controlled Experiment 67(20) Charles E. Swanson Method 69(1) Results 69(5) Additional Results 74(10) Conclusions and Recommendations 84(2) Discussion 86(1) Case No.
7. Gaining Insight from Scanner Tracking 87(24) Leo Bogart Looking at Scanner Data in Depth 89(16) Conclusions 105(6) PART IV: GETTING THE RIGHT MEASURE 111(36) Case No.
8. Use of Flexible Moving Averages with Small Weekly Samples to Diagnose Advertising Effects 111(26) Max Sutherland Introduction 112(1) Case Study: Regular Milk 112(1) Small Sample Tracking Data 113(7) Why Use Tracking Data? 120(1) Diagnostic Exploration 120(1) Length of the Moving Average 121(1) Immediacy 121(4) Evaluating the Impact of the Ad 125(1) Lagged Effects 125(8) Taking Account of the Ad Flight Length 133(2) Conclusion 135(2) Case No.
9. Marketing Research Solidifies the Canadian Jell-O Market 137(10) Ron Rhodes Joseph B. Doyle A. B. Blankenship Background 138(1) How the Study Was Planned and Conducted 138(3) Selling the Study 141(1) Were the Results Useful? 142(1) Influence Upon the U.S. Parent Company 143(4) PART V: INTEGRATING MEASURES 147(46) Case No.
10. Improving Brand Sales Through a Package Design Assessment 147(18) Joan Treistman Sample Composition 150(1) Research Procedure 150(2) Selected Insights from Cross-Category Learning 152(1) Examples of Specific Learning Within Category 152(13) Case No.
11. The DesignLab Paradigm: How Consumer Research Accelerates the Development Process 165(28) Howard R. Moskowitz Introduction 166(3) Napkin Case History 169(1) Part I: Concept Development 170(6) Part II: Product Design/Evaluation 176(8) An Overview: DesignLab vs. Conventional Research 184(9) PART VI: RESULTS WITHOUT SPENDING A LOT 193(74) Case No.
12. Measuring Advertising Effectiveness and the Impact of Public Service Campaigns 193(16) Advertising Research Foundation Ad Council American Cancer Society A Unique Study 194(2) Methodology 196(1) Determining the Effectiveness of an Average Level of Donated Media Support 197(3) Findings 200(5) A Look at the Effectiveness of Above Average Media Support 205(4) Case No.
13. The Oppenheimer Fund Story: From 14 Million to 27 Billion 209(40) Benjamin Lipstein Background 210(7) The Symbol Development 217(2) The Second Stage of Symbol Development 219(10) Implementation of the Advertising Strategy 229(7) National Expansion of the Advertising Campaign 236(4) West Coast Expansion 240(2) Post-Evaluation of the Four Hands Symbol 242(7) Case No.
14. How Finding the Right Visual Cues Leads to More Effective Communication 249(18) Larry Percy Background 250(2) Research Program 252(11) Marketplace Results 263(4) Index 267
Authored by Winston, William; Percy, Larry