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El. knyga: Mastering Microsoft Teams: End User Guide to Practical Usage, Collaboration, and Governance

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  • Formatas: PDF+DRM
  • Išleidimo metai: 01-Jun-2021
  • Leidėjas: APress
  • Kalba: eng
  • ISBN-13: 9781484268988
Kitos knygos pagal šią temą:
Mastering Microsoft Teams: End User Guide to Practical Usage, Collaboration, and GovernanceDidesnis paveikslėlis
  • Formatas: PDF+DRM
  • Išleidimo metai: 01-Jun-2021
  • Leidėjas: APress
  • Kalba: eng
  • ISBN-13: 9781484268988
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Do you need to learn how to use Microsoft Teams? Are you questioning how to drive user adoption, govern content, and manage access for your Teams deployment? Either way, the second edition of this bestseller is your one-stop-shop to learning everything you need to know to find success with Microsoft Teams.

Microsofts popular chat-based collaboration software has many rich features that enable teams to be more efficient, and save valuable time and resources. However, as with all software, there is a learning curve and pitfalls that should be avoided.

Begin by learning the core components and use cases for Teams. From there, the authors guide you through ideas to create governance and adoption plans that make sense for your organization or customer. Wrap up with an understanding of features and services in progress, and a roadmap to the future of the product.







What You Will Learn









Implement, use, and manage Microsoft Teams

Understand how Teams drives productivity and engagement by combining the functionality of Microsoft 365 Groups, SharePoint, OneDrive, Outlook, and other services in one location

Govern, explain, and use Teams in your organization Use Teams in a structured way to reduce users time spent in meetings Know the pitfalls to avoid that may create challenges in your usage of Teams

Become familiar with the functionality and components of Teams via walk-throughs, including opportunities for automating business processes in Teams

See how educators and students can use Teams to improve remote learning Be aware of business productivity in a remote world with Microsoft Viva











Who This Book Is For

Anyone who wants to learn Microsoft Teams. To get the most out of the book, a basic understanding of Microsoft 365 and a subscription, including a Microsoft Teams license, is useful.
About the Authors xiii
About the Technical Reviewer xv
Introduction xvii
Chapter 1 Introduction to Microsoft Teams
1(10)
How to Use and Access Teams
4(1)
Background: The Journey from Skype
5(1)
What Is Included When Creating a Team
5(1)
SharePoint and Teams
6(3)
Using the SharePoint Site Collection Outside of Teams
8(1)
Groups and Teams
9(1)
OneDrive for Business and Teams
10(1)
Summary
10(1)
Chapter 2 Working in Teams
11(38)
Teams
13(5)
Creating a Team
13(2)
Managing a Team
15(1)
Editing a Team
15(1)
Adding Team Members
16(1)
Deleting a Team
17(1)
Channels
18(11)
Adding a Channel
19(1)
Adding a Private Channel
20(1)
Editing a Channel
21(1)
Deleting a Channel
22(1)
Restoring a Channel
23(1)
Channel Email
23(2)
Channel Link
25(1)
Favoriting a Channel
26(1)
Following a Channel
26(1)
Managing Channels
27(1)
Pinning a Channel
28(1)
Tabs
29(6)
Posts Tab
29(1)
Files Tab
30(1)
Uploading Files
31(1)
Deleting Files
31(1)
Downloading Files
31(1)
Wiki Tab
32(1)
Adding a Tab
33(1)
Deleting a Tab
34(1)
Connectors
35(1)
Search
36(4)
Using the Search Filter
38(1)
Search for Messages Within Teams
38(1)
Search for Teams and Channels
39(1)
How to Use Search Modifiers
40(1)
Quick Commands and the Command Bar
40(5)
@commands
40(2)
/commands
42(3)
Tips
45(2)
Keyboard Shortcuts
45(1)
Ctrl+K (Adding a Link)
46(1)
Summary
47(2)
Chapter 3 Communicating in Teams
49(24)
Notifications in Microsoft Teams
49(1)
General Notification Settings
50(2)
Channel, Conversations, and Chat Notifications
52(1)
Notifications on Teams Mobile App
53(1)
Channel Conversations
54(9)
Mentioning a Team Member, Channel, or Team
56(1)
Liking a Message
57(1)
Saving a Conversation Message
57(1)
Message Formatting Options
58(2)
Additional Conversation Options
60(1)
Using Emojis
60(1)
GIFs
61(1)
Stickers
62(1)
Chat
63(3)
When to Use Chat or Channel Conversation
64(1)
To Send a Chat Message
64(1)
Manage Chats
64(1)
Chat Contacts
65(1)
Searching for a Message
66(1)
Voice Calls
66(2)
Phone Calls
68(1)
Call Settings
69(1)
Video Calls
70(1)
Answering Incoming Call
70(1)
Audio Quality Matters
71(1)
Choosing the Right Form of Communication
72(1)
Summary
72(1)
Chapter 4 Meetings in Teams
73(32)
Private Meetings
73(10)
Formal vs. Informal Meetings
74(1)
Scheduling Private Meetings
74(2)
Using the Scheduling Assistant
76(1)
Meeting Options
77(2)
Inviting Unauthenticated Guests to Meetings
79(2)
Joining Private Meetings
81(1)
The Pre-join Meeting Screen
82(1)
Channel Meetings
83(2)
Scheduling Channel Meetings
84(1)
Meet Now Meetings
85(1)
Breakout Rooms
86(2)
Joining a Meeting by Audio Conference
88(1)
Meeting Controls for Participants
88(6)
Muting the Mic
89(1)
Disabling Video
89(1)
Screen Sharing
89(2)
Giving Control of the Screen
91(1)
Meeting Reactions
91(1)
Raise Hand
92(1)
Polls
92(1)
More Actions
93(1)
Hanging Up a Meeting
94(1)
Meeting Controls for Organizers
94(5)
Record a Meeting
94(1)
Admitting Participants from the Lobby
95(1)
Muting Participants
96(1)
Pin and Spotlight
97(1)
The Presenter and Attendee Roles
98(1)
Removing Participants
98(1)
Meeting Chat
99(1)
Meeting Attendance Report
99(1)
End a Meeting
99(1)
Teams Live Events
100(3)
Create a Teams Live Event
101(2)
Teams in the Conference Room
103(1)
Audio Quality Matters
104(1)
Summary
104(1)
Chapter 5 User Adoption in Teams
105(20)
When to Use What for Collaboration
106(1)
User Adoption Tips
107(1)
Change Management
107(5)
Define Your Vision
108(1)
Management Buy-in
108(1)
Communicate the Benefits
109(1)
Identify the Right Team Owners
109(1)
Teamwork Champions
110(1)
Stop Duplication
111(1)
Check in with Users
111(1)
Let the Users Have Fun
111(1)
Business Pilots
112(2)
Training
114(2)
Microsoft 365 Learning Pathways
115(1)
Microsoft 365 Adoption Resources
116(1)
Swag
117(1)
Ongoing Monitoring and Improvement
117(3)
Real-World Use Cases
120(3)
Use Case 1 Coordinating a New Initiative
121(1)
Use Case 2 Departmental Collaboration
121(1)
Use Case 3 Managing IT Projects
122(1)
Summary
123(2)
Chapter 6 Governance
125(30)
Creating Your Own Plan
125(1)
Organizational Structure for Teams and Channels
126(3)
Process for Creating and Managing Teams
129(9)
Restricting Who Can Create Teams
129(2)
Process for Creating Teams
131(2)
Teams Creation Options
133(3)
Determining If a New Team Should Be Created
136(1)
Process for Creating and Managing Channels
137(1)
Roles and Responsibilities
138(2)
Decision Maker
138(1)
Office 365 Administrator
139(1)
Team Owner
139(1)
Team Member
140(1)
Feature Review
140(14)
Organizational Settings
140(8)
Team-Level Settings
148(6)
Summary
154(1)
Chapter 7 Automating Business Processes in Teams
155(16)
What Are Bots?
155(6)
What Bots Can Do
157(4)
Using Power Automate with Teams
161(5)
Teams Actions in Power Automate
161(3)
Templates
164(1)
Power Automate App in Teams
165(1)
Using Power Apps with Teams
166(3)
Pin Power Apps to the Left Menu in Teams
168(1)
Summary
169(2)
Chapter 8 Known Challenges and the Future
171(12)
Challenges with Working in Teams
171(6)
Editing Office Documents
172(1)
Importing and Exporting Channels, Data, and Files
173(1)
Having Channel-Only Members
173(1)
Public Channels
173(1)
Converting Private Channels to Public Channels
174(1)
Read-Only Permissions
174(1)
Duplicate Team Names
174(1)
Deleting a Team Without Deleting the Group
175(1)
Teams Can Have Performance Issues
176(1)
Challenges with Communicating in Teams
177(1)
Channel Email Addresses
177(1)
Issues with Governing Teams
178(1)
Team Deletion
178(1)
Planned Road Map
178(2)
User Feedback
180(1)
Summary
181(2)
Chapter 9 Teams for Education
183(22)
Getting Started
183(1)
Available Team Templates
184(16)
Class Template
185(13)
Professional Learning Community
198(1)
Staff Template
199(1)
Other Template
200(1)
Using Whiteboard During Meetings
200(2)
Use Insights to Track Student Engagement
202(1)
Gauge How Students Are Feeling with Reflect
203(1)
Community and Training for Educators
204(1)
Index 205
Melissa Hubbard specializes in driving productivity, collaboration, and communication in the modern workplace. She is a former Microsoft MVP and early adopter of Microsoft Teams, with a background in project management and the implementation of collaboration and business process automation solutions. She is particularly passionate about the topic areas of user adoption, governance, and training

Matthew J. Bailey is a Microsoft MVP and Microsoft Certified Trainer (MCT) for Noteworthy Technology Training, specializing in SharePoint, Microsoft 365 (including Teams), Azure, and Power BI. He combines his business expertise and his technical knowledge to resolve corporate challenges. He is a highly regarded presenter, avid blogger, and author, most recently of The SharePoint Business Analyst Guide.

Darce Hess is a Microsoft MVP who specializes in the creation of custom portals and experiences in SharePoint, Microsoft Teams andMicrosoft 365. As a UI/UX designer and developer, she uses industry and Microsoft best practices as a base for creating solutions that simplify processes, and drive user adoption and governance from the start. She has worked with Fortune 500 companies and has become a trusted partner to her clients in the industries of healthcare, pharmaceuticals, legal, travel and tourism, and entertainment. She loves to volunteer in the community and is the leader of the Rhode Island SharePoint & Microsoft 365 User Group.





Mårten Hellebro is an Office Apps and Services MVP focused on Microsoft Teams and an expert in enterprise voice. As an infrastructure, migration, and user adoption lead, Mårten has extensive experience managing numerous Teams and Skype for Business implementation projects. He regularly speaks at Microsoft conferences and organizes one of the largest Microsoft Teams conference in the Nordics Teamsdagen. He also runs the Microsoft Teams blog msteamsswe.se,and co-hosts the Teams podcast Teamspodden.
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