In a rapidly-changing healthcare industry, the American College of Physician Executives affirms: "These days, it isn't enough to be a good doctor. Whether you're working in a group practice or hospital, in insurance or any other health care setting, you also need business know-how and skills if you want your organization and your career to thrive."
MBA for Healthcare provides this know-how and these skills. With the mastery of healthcare management in mind, this book provides clinicians and administrators with the knowledge to advance their careers and make their organizations more competitive and successful. With backgrounds in education, medicine, administration and law, the authors present a wide variety of subjects to enhance healthcare provider's careers, including: cost accounting, management control structure and process, strategic planning, entrepreneurship, competitive marketing, and more. Case studies place theory in context and demonstrate practical, real life solutions.
MBA for Healthcare is designed specifically for those looking to learn the business of medicine, whether as part of a joint MBA/MD or as a clinician looking to deliver the very best healthcare for your patients. This practical guide will provide an indispensable guide to the essential business and management tools you need for success.
| Foreword |
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vii | |
| Preface |
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xi | |
| Contributors |
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xiii | |
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1 | (18) |
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2 Management Control Structure and Process |
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19 | (18) |
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3 The Next Generation of Information Technology in the Healthcare Industry |
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37 | (18) |
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55 | (16) |
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5 Ethics and the Business of the Healthcare Professional |
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71 | (20) |
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91 | (36) |
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7 Quality Improvement in Healthcare |
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127 | (14) |
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8 Strategic Planning: Creating a Culture of Quality and Safety |
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141 | (20) |
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9 Organizational Development |
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161 | (14) |
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175 | (14) |
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189 | (14) |
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203 | (8) |
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211 | (16) |
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14 The Patient Experience |
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227 | (10) |
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15 The Modern Hospital-Physician Relationship |
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237 | (16) |
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16 Entrepreneurship in Healthcare |
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253 | (24) |
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277 | (22) |
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| Appendix: Extended Case Studies |
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299 | (22) |
| Index |
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321 | |
Joseph S. Sanfilippo, MD, MBA is a Distinguished Alumnus of the Rosalind Franklin University of Medicine, Chicago Medical School. His postgraduate work includes completing the Association of Professors in Gynecology and Obstetrics (APGO)/Wyeth-Ayerst Academic Leadership Skills Program at the Wharton School and being awarded an MBA from Chatham University (for which he has served on the Board of Trustees as well as the MBA Advisory Board). He is currently Professor of Obstetrics, Gynecology & Reproductive Sciences at University of Pittsburgh School of Medicine and Director of the Division of Reproductive Endocrinology and Infertility as well as Director of the Center for Fertility and Reproductive Endocrinology at Magee-Women's Hospital.
Eric J. Bieber, MD, MSHCM received his MS in Healthcare Management from Harvard University and his MD from Loyola-Stritch School of Medicine. An obstetrician/gynecologist, his clinical subspecialty is reproductive endocrinology. Dr. Bieber is currently System Chief Medical Officer, University Hospitals and President, University Hospitals Accountable Care Organization (University Hospitals Health System, Cleveland, OH). His responsibilities include the creation of UH ACO's current management structure, encompassing 1,700 independent physicians and 1400 employee physicians. In addition to overseeing graduate medical education, he helped developed annual patient quality/safety conferences which draw more than 800 attendees.
David G. Javitch, PhD is an organizational psychologist and President of Javitch Associates, a business consulting firm. He received his PhD from Ohio State and is a member of the Institute of Management Consultants, the American Psychological Association, and is the Vice President of the Men's Association of the Rehabilitation Center for the Aged. Dr. Javitch conducts management seminars (in English and in French) for executives from a variety of businesses around the world. In this capacity, he has worked with the European Union, the Organization of Eastern Caribbean Nations, several Ministries of Health, the US Department of State, and the US Agency for International Development.Richard B. Siegrist, Jr., MS, MBA, CPA is chief innovation officer of Press Ganey Associates, a South Bend Indiana based firm that focuses on health care performance improvement.
Richard Siegrist is also adjunct lecturer on management at the Harvard School of Public Health where he teaches physician, gradu ate, and executive education courses on financial management, cost accounting, and management control. He is currently the interim academic director of the masters in healthcare management program for physicians at HSPH. He received the Roger L. Nichols Excellence in Teaching Award for 2008.
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