Designed to demonstrate how software can support managerial decision-making activities, this casebook features 31 cases that cover functional areas of the firm, are spread across three difficulty levels basic, intermediate, and advanced and give users hands-on practice in applying spreadsheet, database, Web-page development, and/or presentation graphics software, often in an integrated manner. The cases present common managerial issues and problems and encourage readers to actually use their models to make decisions for the cases characters. Tutorials on Spreadsheet Development, Database Development, and Web Page Development. Basic-Level, Intermediate-Level, and Advanced-Level Spreadsheet Cases. Basic-Level, Intermediate-Level, and Advanced-Level Database Cases. Web-Page Cases. For managers in all functional areas of a firm.