Foreword |
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ix | |
Acknowledgements |
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xi | |
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1 | (16) |
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2 | (2) |
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4 | (2) |
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6 | (3) |
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Unit 4 The case for museums |
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9 | (4) |
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Unit 5 Museums and sustainability |
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13 | (1) |
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Unit 6 Museums and ethics |
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14 | (3) |
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Section 2 The museum and its users |
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17 | (116) |
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Unit 7 Museums are for people |
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18 | (2) |
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Unit 8 Access and accessibility |
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20 | (3) |
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Unit 9 Understanding your market |
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23 | (8) |
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Unit 10 Marketing your museum |
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31 | (6) |
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Unit 11 Developing new audiences |
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37 | (2) |
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Unit 12 Special audiences: museums and people with disabilities |
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39 | (3) |
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42 | (4) |
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Unit 14 Learning in museums |
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46 | (2) |
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Unit 15 Museum education services: inside the museum |
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48 | (4) |
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Unit 16 Museum education services: outside the museum |
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52 | (8) |
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Unit 17 Events and activities: creating programmes |
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60 | (7) |
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Unit 18 Facilities for visitors |
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67 | (2) |
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Unit 19 Providing services: shops and sales points |
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69 | (4) |
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Unit 20 Providing services: food and drink |
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73 | (2) |
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Unit 21 Providing facilities for hire |
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75 | (3) |
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Unit 22 Introducing interpretation |
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78 | (3) |
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Unit 23 Presentation techniques: graphics |
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81 | (3) |
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Unit 24 Presentation techniques: three--dimensional |
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84 | (1) |
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Unit 25 Presentation techniques: audio--visual and interactive |
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85 | (4) |
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Unit 26 Presentation techniques: using people |
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89 | (1) |
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90 | (3) |
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93 | (2) |
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Unit 29 Planning new displays and exhibitions |
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95 | (3) |
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Unit 30 Research for displays and exhibitions |
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98 | (2) |
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100 | (4) |
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Unit 32 Briefing a designer |
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104 | (4) |
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Unit 33 Display and exhibition design and production |
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108 | (4) |
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Unit 34 Evaluating displays and exhibitions |
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112 | (4) |
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Unit 35 Information services |
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116 | (4) |
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120 | (3) |
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123 | (2) |
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Unit 38 Public relations and the media |
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125 | (3) |
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Unit 39 Working with Friends' and membership groups |
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128 | (3) |
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Unit 40 Researchers as users |
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131 | (2) |
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Section 3 The development and care of the museum's collections |
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133 | (72) |
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Unit 41 Types of collections |
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134 | (2) |
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Unit 42 Policies for collecting |
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136 | (2) |
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Unit 43 Policies for disposal |
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138 | (2) |
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Unit 44 Donations, purchases and loans |
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140 | (4) |
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Unit 45 Collecting and field documentation |
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144 | (2) |
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Unit 46 Fieldwork and record centres |
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146 | (2) |
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Unit 47 Photography, film and video |
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148 | (3) |
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Unit 48 Oral history and audio recording |
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151 | (2) |
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Unit 49 Documentation systems |
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153 | (6) |
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Unit 50 The role of collections in research |
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159 | (1) |
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Unit 51 Ethical considerations and repatriation |
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160 | (1) |
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Unit 52 Museum archives and museum history |
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161 | (2) |
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Unit 53 Conservation planning |
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163 | (2) |
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Unit 54 Working with conservators |
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165 | (2) |
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Unit 55 Preventive conservation: principles |
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167 | (2) |
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Unit 56 Environmental monitoring and control: light |
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169 | (3) |
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Unit 57 Environmental monitoring and control: temperature and humidity |
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172 | (3) |
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Unit 58 Environmental monitoring and control: air pollution/insect and pest attack |
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175 | (2) |
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Unit 59 Materials testing |
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177 | (3) |
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Unit 60 Storage: principles |
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180 | (2) |
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Unit 61 Storage: practice |
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182 | (5) |
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Unit 62 Handling, packing and moving collections |
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187 | (3) |
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Unit 63 Remedial conservation: principles |
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190 | (2) |
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Unit 64 Remedial conservation: practice |
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192 | (1) |
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Unit 65 Disaster planning |
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193 | (4) |
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197 | (2) |
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Unit 67 Collections security: physical and electronic |
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199 | (3) |
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Unit 68 Collections security: systems and procedures |
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202 | (3) |
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Section 4 The museum and its buildings |
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205 | (30) |
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Unit 69 Museum buildings: form and function |
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206 | (3) |
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Unit 70 Museum buildings: planning for access |
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209 | (5) |
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Unit 71 Options analysis and feasibility assessment |
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214 | (5) |
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Unit 72 Preparing briefs for architects |
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219 | (5) |
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Unit 73 Museum buildings: physical security |
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224 | (2) |
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Unit 74 Museum buildings: management and maintenance |
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226 | (3) |
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229 | (2) |
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Unit 76 Atmosphere, pace and flow |
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231 | (4) |
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Section 5 The museum and its management |
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235 | (70) |
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Unit 77 Legal status and management structures |
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236 | (1) |
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237 | (3) |
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240 | (2) |
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Unit 80 Policy development and management planning |
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242 | (3) |
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Unit 81 Developing a forward plan |
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245 | (5) |
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Unit 82 Performance measurement in museums |
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250 | (3) |
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253 | (1) |
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Unit 84 Project management |
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254 | (4) |
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Unit 85 Financial management |
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258 | (4) |
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Unit 86 New sources of income |
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262 | (5) |
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267 | (6) |
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Unit 88 Management of change |
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273 | (2) |
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Unit 89 Internal communications |
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275 | (3) |
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278 | (3) |
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Unit 91 Volunteers in museums |
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281 | (3) |
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Unit 92 Recruiting museum staff |
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284 | (3) |
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Unit 93 Conditions of service |
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287 | (2) |
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Unit 94 Performance standards for the individual |
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289 | (2) |
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Unit 95 Job appraisal and measuring performance |
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291 | (1) |
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Unit 96 Staff training and professional development |
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292 | (2) |
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Unit 97 Health and safety |
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294 | (5) |
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Unit 98 Administrative procedures |
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299 | (2) |
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Unit 99 Computers in the museum |
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301 | (4) |
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Section 6 Supporting resources |
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305 | (6) |
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Unit 100 Sources of information and support |
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306 | (3) |
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Unit 101 Resources on the Internet |
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309 | (2) |
Glossary |
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311 | (4) |
Select bibliography |
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315 | (4) |
Index |
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319 | |