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xii | |
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xv | |
Acknowledgements |
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xvii | |
Foreword |
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xx | |
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1 | (22) |
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3 | (3) |
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6 | (2) |
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8 | (4) |
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Unit 4 The Case for Museums |
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12 | (5) |
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Unit 5 Museums and Sustainability |
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17 | (2) |
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Unit 6 Museums and Ethics |
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19 | (4) |
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SECTION 2 THE MUSEUM AND ITS USERS |
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23 | (94) |
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Unit 7 Museums are for People |
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25 | (3) |
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Unit 8 Access and Accessibility |
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28 | (3) |
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Unit 9 Understanding Your Market |
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31 | (11) |
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Unit 10 Marketing Your Museum |
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42 | (6) |
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Unit 11 Developing New Audiences |
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48 | (3) |
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Unit 12 Special Audiences: Museums and People with Disabilities |
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51 | (4) |
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55 | (4) |
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Unit 14 Learning in Museums |
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59 | (4) |
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Unit 15 Learning: Inside the Museum |
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63 | (4) |
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Unit 16 Learning: Beyond the Museum |
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67 | (5) |
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Unit 17 Events and Activities: Creating Programmes |
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72 | (9) |
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Unit 18 Facilities for Visitors |
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81 | (3) |
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Unit 19 Providing Services: Shops and Sales Points |
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84 | (4) |
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Unit 20 Providing Services: Food and Drink |
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88 | (3) |
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Unit 21 Providing Facilities for Hire |
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91 | (4) |
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Unit 22 Information Services |
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95 | (4) |
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99 | (4) |
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103 | (3) |
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Unit 25 Public Relations and the Media |
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106 | (5) |
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Unit 26 Working with Friends' and Membership Groups |
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111 | (3) |
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Unit 27 Researchers as Users |
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114 | (3) |
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SECTION 3 INTERPRETING COLLECTIONS |
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117 | (54) |
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Unit 28 Introducing Interpretation |
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119 | (4) |
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Unit 29 Presentation Techniques: Graphics |
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123 | (2) |
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Unit 30 Presentation Techniques: Three-Dimensional |
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125 | (2) |
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Unit 31 Presentation Techniques: Audio-Visual |
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127 | (4) |
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Unit 32 Presentation Techniques: Interactives |
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131 | (3) |
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Unit 33 Presentation Techniques: Using People |
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134 | (2) |
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136 | (2) |
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138 | (3) |
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Unit 36 Planning New Displays and Exhibitions |
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141 | (4) |
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Unit 37 Research for Displays and Exhibitions |
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145 | (2) |
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147 | (6) |
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Unit 39 Briefing a Designer |
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153 | (6) |
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Unit 40 Display and Exhibition Design and Production |
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159 | (5) |
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164 | (2) |
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Unit 42 Evaluating Displays and Exhibitions |
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166 | (5) |
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SECTION 4 COLLECTING AND COLLECTIONS |
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171 | (40) |
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Unit 43 Types of Collections |
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173 | (3) |
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Unit 44 Policies for Collecting |
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176 | (2) |
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Unit 45 Policies for Disposal |
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178 | (4) |
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Unit 46 Donations, Purchases and Loans |
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182 | (5) |
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Unit 47 Collecting and Field Documentation |
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187 | (3) |
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190 | (3) |
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Unit 49 Fieldwork and Record Centres |
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193 | (2) |
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Unit 50 Photography, Film and Video |
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195 | (4) |
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Unit 51 Audio-Recording and Oral History |
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199 | (5) |
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Unit 52 The Role of Collections in Research |
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204 | (3) |
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Unit 53 Ethical Considerations and Repatriation |
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207 | (1) |
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Unit 54 Museum Archives and Museum History |
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208 | (3) |
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SECTION 5 MANAGING AND CARING FOR COLLECTIONS |
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211 | (78) |
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Unit 55 Collections Management Plans |
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213 | (2) |
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Unit 56 Collections Audits |
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215 | (5) |
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Unit 57 Documentation Systems |
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220 | (7) |
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Unit 58 Working with Conservators |
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227 | (6) |
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Unit 59 Preventive Conservation: Principles |
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233 | (4) |
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Unit 60 Environmental Monitoring and Control: Light |
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237 | (4) |
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Unit 61 Environmental Monitoring and Control: Humidity and Temperature |
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241 | (4) |
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Unit 62 Environmental Monitoring and Control: Air Pollution/Pest and Insect Attack |
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245 | (4) |
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Unit 63 Materials Testing |
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249 | (3) |
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Unit 64 Storage: Principles |
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252 | (5) |
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Unit 65 Storage: Practice |
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257 | (7) |
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Unit 66 Handling, Packing and Moving Collections |
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264 | (3) |
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Unit 67 Remedial Conservation: Principles |
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267 | (3) |
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Unit 68 Remedial Conservation: Practice |
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270 | (2) |
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Unit 69 Disaster Planning |
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272 | (4) |
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276 | (4) |
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Unit 71 Collections Security: Physical and Electronic |
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280 | (3) |
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Unit 72 Collections Security: Systems and Procedures |
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283 | (3) |
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286 | (3) |
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SECTION 6 THE MUSEUM AND ITS BUILDINGS |
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289 | (48) |
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Unit 74 Museum Buildings: Form and Function |
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291 | (5) |
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Unit 75 Museums and Their Physical Setting |
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296 | (3) |
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Unit 76 Museum Buildings: Planning for Access |
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299 | (5) |
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Unit 77 Options Analysis and Feasibility Assessment |
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304 | (7) |
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Unit 78 Working with Architects |
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311 | (6) |
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Unit 79 Museum Buildings: Physical Security |
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317 | (3) |
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Unit 80 Museum Buildings: Management and Maintenance |
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320 | (4) |
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Unit 81 Museum Buildings: Sustainability |
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324 | (5) |
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Unit 82 Orientation and Signage |
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329 | (4) |
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Unit 83 Atmosphere, Pace and Flow |
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333 | (4) |
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SECTION 7 THE MUSEUM AND ITS MANAGEMENT |
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337 | (104) |
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Unit 84 Legal Status, Governance and Management Structures |
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339 | (3) |
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342 | (3) |
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345 | (2) |
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Unit 87 Policy Development and Management Planning |
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347 | (5) |
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Unit 88 Developing a Forward Plan |
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352 | (9) |
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Unit 89 Measuring Performance in Museums |
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361 | (4) |
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Unit 90 Evaluating the Museum's Success |
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365 | (2) |
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Unit 91 Project Management |
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367 | (6) |
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Unit 92 Financial Management |
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373 | (7) |
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Unit 93 New Sources of Income |
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380 | (7) |
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387 | (7) |
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Unit 95 Management of Change |
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394 | (3) |
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Unit 96 Internal Communications |
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397 | (5) |
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402 | (1) |
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Unit 98 Volunteers in Museums |
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403 | (4) |
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Unit 99 Recruiting Museum Staff |
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407 | (3) |
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Unit 100 Conditions of Service |
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410 | (3) |
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Unit 101 Performance Standards for the Individual |
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413 | (3) |
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Unit 102 Job Appraisal and Assessing Performance |
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416 | (3) |
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Unit 103 Staff Training and Professional Development |
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419 | (2) |
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Unit 104 Using Consultants in the Museum |
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421 | (6) |
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Unit 105 Health and Safety |
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427 | (6) |
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Unit 106 Administrative Procedures |
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433 | (3) |
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Unit 107 Information Technology and the Museum |
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436 | (5) |
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SECTION 8 SUPPORTING RESOURCES |
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441 | (10) |
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Unit 108 Sources of Information and Support |
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443 | (4) |
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Unit 109 Resources for Museums on the Internet |
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447 | (4) |
Glossary |
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451 | (6) |
Select bibliography |
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457 | (10) |
Index |
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467 | |