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1 Getting to Know eBay---for Seniors |
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3 | (12) |
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3 | (4) |
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7 | (1) |
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Signing Up, Signing In, and Signing Out |
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8 | (3) |
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Create a New eBay Account |
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8 | (1) |
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Sign Into Your eBay Account |
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9 | (1) |
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10 | (1) |
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11 | (4) |
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11 | (1) |
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12 | (3) |
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2 Shopping Safely on eBay |
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15 | (14) |
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Understanding the Risks of Shopping on eBay |
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15 | (1) |
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Minimizing Your Risk with eBay's Feedback System |
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16 | (4) |
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16 | (2) |
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Viewing Feedback and Comments |
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18 | (2) |
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Paying Safely by Credit Card---and PayPal |
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20 | (1) |
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Protecting Yourself After the Sale with eBay's Money Back Guarantee |
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21 | (2) |
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22 | (1) |
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Reporting Inappropriate Behavior |
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23 | (2) |
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24 | (1) |
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Tips for Protecting Yourself on eBay |
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25 | (4) |
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3 Browsing and Searching for Bargains |
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29 | (18) |
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Browsing eBay's Product Categories |
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29 | (5) |
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Browse the Product Categories |
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30 | (3) |
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33 | (1) |
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34 | (1) |
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Searching for Specific Items |
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34 | (7) |
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35 | (1) |
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Use eBay's Advanced Search |
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36 | (4) |
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40 | (1) |
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41 | (6) |
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41 | (6) |
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4 Buying Fixed-Price Items |
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47 | (18) |
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Fixed-Price or Auction: What's the Best Way to Buy? |
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47 | (2) |
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49 | (2) |
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49 | (2) |
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Purchasing a Fixed-Price Item |
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51 | (6) |
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Calculate the Final Price |
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51 | (2) |
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53 | (2) |
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Use the eBay Shopping Cart for Multiple Items |
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55 | (2) |
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57 | (2) |
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59 | (2) |
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59 | (1) |
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Search for an Item in eBay Stores |
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60 | (1) |
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Browse and Buy in an eBay Store |
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60 | (1) |
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61 | (4) |
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62 | (3) |
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5 Buying Items on Auction |
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65 | (28) |
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65 | (5) |
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Understanding the Bidding Process |
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66 | (3) |
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Determining How Much to Bid |
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69 | (1) |
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Bidding in an Online Auction |
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70 | (5) |
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70 | (2) |
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72 | (1) |
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73 | (1) |
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74 | (1) |
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75 | (5) |
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75 | (2) |
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Wait for the Item to Arrive |
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77 | (2) |
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79 | (1) |
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Bidding in a Reserve Price Auction |
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80 | (1) |
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Purchasing an Auction Item with the Buy It Now Option |
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81 | (2) |
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Use the Buy It Now Option |
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82 | (1) |
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Bid a Lower Price Instead |
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82 | (1) |
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83 | (3) |
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What Sniping Is---And How It Works |
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83 | (1) |
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Place a Last-Second Snipe |
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84 | (1) |
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Explore Automated Sniping Services |
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85 | (1) |
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Ten Tips for Winning More eBay Auctions |
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86 | (7) |
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86 | (1) |
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#2 Look for Off-Peak Auctions |
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87 | (1) |
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87 | (1) |
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#4 Search for Last-Minute Bargains |
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87 | (1) |
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88 | (1) |
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88 | (1) |
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88 | (1) |
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#8 Don't Get Caught Up in a Bidding Frenzy |
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89 | (1) |
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#9 There's More Where That Came From |
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89 | (1) |
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#10 Remember the Shipping and Handling Fees |
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89 | (4) |
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5 Understanding eBay's Selling Fees |
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93 | (10) |
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93 | (1) |
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What Fees Do Sellers Pay? |
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94 | (6) |
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94 | (2) |
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96 | (2) |
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Use eBay's Fee Calculator |
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98 | (2) |
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100 | (1) |
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100 | (3) |
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7 Preparing Items for Sale |
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103 | (30) |
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103 | (3) |
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103 | (1) |
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104 | (1) |
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Garage Sales and Yard Sales |
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104 | (1) |
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104 | (1) |
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105 | (1) |
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Vintage and Used Retailers |
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105 | (1) |
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105 | (1) |
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Discount and Dollar Stores |
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105 | (1) |
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105 | (1) |
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Going Out of Business Sales |
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105 | (1) |
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What You Can't Sell on eBay |
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106 | (2) |
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108 | (2) |
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Picking the Right Category |
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110 | (2) |
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Understand eBay's Product Categories |
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110 | (1) |
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111 | (1) |
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112 | (8) |
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Tips for Taking Great Product Photos |
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112 | (6) |
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118 | (1) |
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119 | (1) |
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Writing an Effective Title |
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120 | (2) |
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121 | (1) |
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Make Your Title Stand Out |
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121 | (1) |
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Writing an Effective Description |
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122 | (4) |
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Take All the Space You Need |
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122 | (1) |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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Stress Benefits, Not Features |
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124 | (1) |
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124 | (1) |
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Don't Forget the Fine Print |
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125 | (1) |
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Include Alternative Wording |
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125 | (1) |
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126 | (7) |
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126 | (1) |
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127 | (1) |
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Other Ways to Describe Your Item |
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128 | (5) |
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133 | (10) |
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Different Ways to Downsize |
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133 | (1) |
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134 | (2) |
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136 | (2) |
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Individual Items or Multiple-Item Lots? |
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136 | (1) |
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137 | (1) |
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138 | (1) |
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Letting Someone Else Sell for You |
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138 | (5) |
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139 | (1) |
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140 | (3) |
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9 Selling Commodity Items at a Fixed Price |
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143 | (18) |
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What Types of Items Should You Sell at a Fixed Price? |
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144 | (1) |
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Creating a Fixed-Price Listing |
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145 | (10) |
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146 | (5) |
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Create a New Listing---When eBay Knows What You're Selling |
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151 | (4) |
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155 | (4) |
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155 | (2) |
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157 | (1) |
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158 | (1) |
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Making a Sale---What Happens Next? |
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159 | (2) |
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10 Selling One-of-a-Kind Items via Auction |
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161 | (24) |
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What Types of Things Should You List via Online Auction? |
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161 | (1) |
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Before You List: Setting the Right Starting Price |
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162 | (3) |
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Set It Low Enough to Be Attractive... |
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162 | (2) |
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... But Don't Set It So Low That It's Not Believable |
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164 | (1) |
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Make Sure You Recover Your Costs |
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164 | (1) |
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Make Sure You Can Live with a Single Bid |
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164 | (1) |
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Creating an Auction Listing |
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165 | (9) |
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165 | (5) |
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Create a New Listing---When eBay Knows What You're Selling |
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170 | (4) |
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Adding Fixed-Price Selling to Your Auctions with Buy It Now |
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174 | (2) |
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Add Buy It Now to an Auction Listing |
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175 | (1) |
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Setting a Higher Minimum with a Reserve Price Auction |
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176 | (2) |
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Add a Reserve Price to an Auction Listing |
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177 | (1) |
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Managing Your Item Listing |
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178 | (5) |
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179 | (1) |
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180 | (1) |
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181 | (1) |
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182 | (1) |
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After the Auction---Now What Happens? |
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183 | (2) |
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11 Accepting Payments with PayPal |
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185 | (10) |
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Signing Up for a PayPal Account |
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185 | (4) |
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Different Types of PayPal Accounts |
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186 | (1) |
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187 | (2) |
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189 | (1) |
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Accepting PayPal Payments in Your eBay Listings |
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190 | (1) |
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Collecting PayPal Payments |
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190 | (5) |
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Withdraw Your Funds from PayPal |
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192 | (3) |
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12 After the Sale---Concluding the Transaction and Leaving Feedback |
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195 | (8) |
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Understanding the Post-Sale Process |
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196 | (1) |
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197 | (3) |
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197 | (2) |
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199 | (1) |
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200 | (1) |
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200 | (3) |
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200 | (3) |
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13 Packaging and Shipping the Items You Sell |
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203 | (22) |
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Packing Your Item for Shipment |
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203 | (9) |
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Essential Packing Supplies |
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204 | (1) |
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Pick the Right Shipping Container |
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205 | (2) |
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Where to Find Shipping Boxes |
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207 | (1) |
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208 | (3) |
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211 | (1) |
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212 | (4) |
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Use Prepaid Shipping Labels |
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212 | (4) |
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216 | (1) |
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216 | (4) |
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Compare the Major Shipping Services |
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217 | (1) |
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218 | (1) |
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219 | (1) |
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220 | (1) |
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Pricing Shipping for Your eBay Listings |
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220 | (5) |
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220 | (1) |
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Use eBay's Shipping Calculator |
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221 | (1) |
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222 | (3) |
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14 Dealing with Deadbeats and Disputes |
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225 | (8) |
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Handling Buyer Complaints |
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225 | (2) |
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Dealing with Nonpaying Buyers |
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227 | (6) |
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Follow Through on an Unpaid Item |
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228 | (1) |
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Contact an Unresponsive Bidder |
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228 | (1) |
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Open a Case in the Resolution Center |
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229 | (1) |
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230 | (1) |
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230 | (3) |
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15 Managing Your eBay Activity with My eBay |
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233 | (12) |
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Understanding and Navigating My eBay |
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233 | (2) |
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235 | (10) |
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View a Summary of Your Activities |
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235 | (2) |
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View All Your Bids and Offers |
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237 | (1) |
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View Items You're Watching |
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237 | (1) |
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View Your Purchase History |
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238 | (1) |
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Manage Your Selling (and Post-Selling) Activity |
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239 | (2) |
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241 | (1) |
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241 | (4) |
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16 Managing Your Personal Presence on eBay |
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245 | (10) |
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Viewing Other Users' Profile Pages |
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245 | (3) |
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246 | (1) |
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247 | (1) |
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Personalizing Your Profile Page |
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248 | (3) |
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Edit Your Personal Information |
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248 | (1) |
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249 | (1) |
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Add or Change a Cover Image |
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250 | (1) |
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Share Your Profile Page with Others |
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251 | (1) |
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Managing Your eBay Account Settings |
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251 | (4) |
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Edit Your Account Information |
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251 | (4) |
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17 Using eBay on Your Mobile Phone or Tablet |
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255 | (18) |
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255 | (12) |
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256 | (1) |
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257 | (2) |
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Browse eBay's Product Categories |
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259 | (2) |
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261 | (1) |
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262 | (3) |
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Manage Your eBay Activity |
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265 | (2) |
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Using eBay on Other Mobile Devices |
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267 | (6) |
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268 | (1) |
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269 | (1) |
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Using eBay's Windows Phone App |
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270 | (1) |
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Using eBay's BlackBerry App |
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271 | (2) |
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