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El. knyga: Neuro-Consumer: Adapting Marketing and Communication Strategies for the Subconscious, Instinctive and Irrational Consumer's Brain [Taylor & Francis e-book]

(HEC, Paris), (HEC, Paris)
  • Formatas: 322 pages, 4 Line drawings, black and white
  • Išleidimo metai: 06-May-2020
  • Leidėjas: Routledge
  • ISBN-13: 9781003019978
  • Taylor & Francis e-book
  • Kaina: 58,15 €*
  • * this price gives unlimited concurrent access for unlimited time
  • Standartinė kaina: 83,08 €
  • Sutaupote 30%
  • Formatas: 322 pages, 4 Line drawings, black and white
  • Išleidimo metai: 06-May-2020
  • Leidėjas: Routledge
  • ISBN-13: 9781003019978

Neuroscientific research shows that the great majority of purchase decisions are irrational and driven by subconscious mechanisms in our brains. This is hugely disruptive to the rational, logical arguments of traditional communication and marketing practices and we are just starting to understand how organizations must adapt their strategies. This book explains the subconscious behavior of the "neuro-consumer" and shows how major international companies are using these findings to cast light on their own consumers’ behavior.

Written in plain English for business and management readers with no scientific background, it focuses on:

  • how to adapt marketing and communication to the subconscious and irrational behaviors of consumers;
  • the direct influence of the primary senses (sight, hearing, smell, taste, touch) on purchasing decisions and the perception of communications by customers’ brains;
  • implications for innovation, packaging, price, retail environments and advertising;
  • the use of "nudges" and artifices to increase marketing and communication efficiency by making them neuro-compatible with the brain’s subconscious expectations;
  • the influence of social media and communities on consumers’ decisions – when collective conscience is gradually replacing individual conscience and recommendation becomes more important than communication; and
  • the ethical limits and considerations that organizations must heed when following these principles.

Authored by two globally recognized leaders in business and neuroscience, this book is an essential companion to marketers and brand strategists interested in neuroscience and vital reading for any advanced student or researcher in this area.

Acknowledgments ix
Introduction 1(6)
Part I The Advent of The Neuro-Consumer
7(48)
Introduction
7(2)
1 From philosophical theory to neuroscience
9(5)
2 Consumer behavior studied by marketing research
14(4)
3 Limits of marketing studies and the advent of the "neuro-consumer"
18(5)
4 The brain: underestimated by science for centuries
23(6)
5 Neuromarketing and the neuro-consumer: two 21st-century inventions
29(10)
6 Neuroscientific techniques used to understand the neuro-consumer's behavior
39(16)
Points to remember
53(2)
Part II Understanding The Neuro-Consumer's Brain
55(58)
Introduction
55(2)
7 The neuro-consumer's brain: a complex organ
57(7)
8 Is the brain free or programmed?
64(14)
9 How age and gender condition the brain
78(14)
10 How memory conditions the brain
92(7)
11 The influence of emotions and desires
99(14)
Points to remember
112(1)
Part III The Neuro-Consumer's Brain Influenced by The Senses
113(54)
Introduction
113(2)
12 The neuro-consumer and the sense of sight
115(10)
13 The neuro-consumer and the sense of hearing
125(8)
14 The neuro-consumer and the sense of smell
133(11)
15 The neuro-consumer and the sense of touch
144(12)
16 The neuro-consumer and the sense of taste
156(11)
Points to remember
164(3)
Part IV The Neuro-Consumer's Brain Influenced by Innovation
167(46)
Introduction
167(2)
17 The influence of innovation, design and packaging
169(11)
18 The influence of the price of products and services
180(8)
19 The influence of experiential and sensory marketing
188(17)
20 The salesman faced with the neuro-consumer
205(8)
Points to remember
211(2)
Part V The Neuro-Consumer's Brain Influenced By Communication
213(58)
Introduction
213(2)
21 Advertising language
215(16)
22 Subliminal influences of communication on the brain and the nudge concept
231(19)
23 The subliminal influence of brands
250(21)
Points to remember
269(2)
Part VI The Neuro-Consumer's Brain Influenced By The Digital Revolution
271(33)
Introduction
271(1)
24 When the digital revolution changes the brain's perception
272(16)
25 The brain and the emergence of social networks
288(16)
Points to remember
302(2)
Conclusion: a vision of the future 304(3)
Selected bibliography 307(3)
Index 310
Anne-Sophie Bayle-Tourtoulou is an Associate Professor of Marketing at HEC Paris where she holds academic responsibilities at the graduate and executive levels. Her interests deal with marketing strategy, retail and e-tail marketing, neuroscience and artificial intelligence. She is the co-author of Neuromarketing in Action.

Michel Badoc is an Emeritus Professor at HEC Paris. He gives courses on neuroscience, marketing and sensory marketing. He develops consultancy activities for companies in Europe and North America. He is the co-author of Neuromarketing in Action and many books on banking and insurance marketing.