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Organisation and Administration for Business (RLE: Organizations) [Minkštas viršelis]

  • Formatas: Paperback / softback, 316 pages, aukštis x plotis: 234x156 mm, weight: 453 g
  • Serija: Routledge Library Editions: Organizations
  • Išleidimo metai: 27-Jan-2017
  • Leidėjas: Routledge
  • ISBN-10: 1138977667
  • ISBN-13: 9781138977662
Kitos knygos pagal šią temą:
Organisation and Administration for Business (RLE: Organizations)Didesnis paveikslėlis
  • Formatas: Paperback / softback, 316 pages, aukštis x plotis: 234x156 mm, weight: 453 g
  • Serija: Routledge Library Editions: Organizations
  • Išleidimo metai: 27-Jan-2017
  • Leidėjas: Routledge
  • ISBN-10: 1138977667
  • ISBN-13: 9781138977662
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9781138977662.html

This book provides a comprehensive introduction to business organisation and administration. Written in a straightforward, readable style this textbook covers all the major aspects of the subject. Starting with the organisational background it goes on to cover the functions of the important departments within the firm, the role of the administrative officer, and other areas of knowledge vital to the smooth running of a business. There are self-assessment questions at the end of each section, past exam questions, study and exam tips and a full index.

Acknowledgements xiii
Foreword xiv
General study and exam tips xv
Part One: The organisational background to business administration 1(76)
1 The management framework to business administration
3(18)
1.1 What is Business Administration?
3(1)
1.2 What is Management?
4(1)
1.3 The Board of Directors
4(2)
1.4 Functions within an Organisation
6(4)
1.5 Self Assessment Questions
10(2)
1.6 The 'Systems' Approach to Organisation
12(1)
1.7 Planning-control Feedback Cycles
13(3)
1.8 Self Assessment Questions
16(1)
1.9 An assignment on the Life-cycle of a product
16(1)
1.10 Revision Test
17(1)
1.11 Answers to Self Assessment Questions
18(1)
1.12 Examination Questions
19(1)
1.13 Study Tips: Guide to the Answer to Question 5
20(1)
2 Characteristic features of organisations
21(17)
2.1 The Structure of Organisations
21(1)
2.2 The Need for Authority
22(1)
2.3 The Features of Bureaucratic Organisation
23(1)
2.4 Non-bureaucratic Organisations
24(2)
2.5 Self Assessment Questions
26(1)
2.6 The Principles of Organisation
27(2)
2.7 Types of Organisation
29(1)
2.8 More about Systems and Subsystems
30(1)
2.9 Self Assessment Questions
31(2)
2.10 An Assignment on Business Organisation
33(1)
2.11 Revision Test
33(2)
2.12 Answers to Self Assessment Questions
35(1)
2.13 Examination Questions
36(1)
2.14 Study Tips: Guide to the Answer to Question 8
37(1)
3 Organisational design
38(17)
3.1 Management and Organisational Design
38(1)
3.2 Systems Analysis
38(3)
3.3 Systems Management
41(3)
3.4 Self Assessment Questions
44(1)
3.5 The Environment of Organisations
44(1)
3.6 What is a Claimant?
45(1)
3.7 Assessing the Impact of Claimants
46(4)
3.8 Self Assessment Questions
50(1)
3.9 An Assignment on Claimants
50(1)
3.10 Revision Test
51(1)
3.11 Answers to Self Assessment Questions
52(1)
3.12 Examination Questions
53(1)
3.13 Study Tips: Guide to the Answer to Question 1
54(1)
4 The structure of business enterprises
55(22)
4.1 The Pattern of Organisations
55(1)
4.2 Sole-Trader Enterprises
56(2)
4.3 Partnerships
58(1)
4.4 Limited Partnerships
59(1)
4.5 The Limited Liability Company
59(7)
4.6 Self Assessment Questions
66(1)
4.7 Non-Profit-making Units (Clubs and Societies)
66(1)
4.8 Public Enterprises
67(2)
4.9 Autonomous Public Corporations
69(1)
4.10 Nationalised Industries
69(2)
4.11 Local Government Institutions
71(1)
4.12 Central Government Departments
71(1)
4.13 Self Assessment Questions
72(1)
4.14 An Assignment on your Local Business Area
72(1)
4.15 Revision Test
73(1)
4.16 Answers to Self Assessment Questions
74(1)
4.17 Examination Questions
75(1)
4.18 Study Tips: Guide to the Answer to Qiestion 8
75(2)
Part Two: Functions within organisations 77(152)
5 The production function
79(20)
5.1 The Production Process
79(1)
5.2 Types of Production
79(2)
5.3 Site Selection and Factory Planning
81(1)
5.4 Plant and Equipment
82(1)
5.5 Materials and Materials Handling
82(1)
5.6 Self Assessment Questions
83(1)
5.7 Production Administration
83(5)
5.8 Costing Aspects of Production
88(2)
5.9 Work Study
90(1)
5.10 Maintenance and Production
91(2)
5.11 Self Assessment Questions
93(1)
5.12 Revision Test
94(1)
5.13 Answers to Self Assessment Questions
95(2)
5.14 Examination Questions
97(1)
5.15 Study Tips: Guide to the Answer to Question 2
98(1)
6 The purchasing function
99(21)
6.1 The Nature of Purchasing
99(1)
6.2 Role of the Purchasing Officer
100(3)
6.3 Self Assessment Questions
103(1)
6.4 Purchasing Department Procedures
104(1)
6.5 Inventory Control
105(5)
6.6 Stores Control
110(3)
6.7 Economic Order Quantity
113(1)
6.8 Self Assessment Questions
114(1)
6.9 Revision Test
115(2)
6.10 Answers to Self Assessment Questions
117(1)
6.11 Examination Questions
118(1)
6.12 Study Tips: Model Answer to Question 9
119(1)
7 The research and development function
120(11)
7.1 The Functions of the Research and Development Department
120(1)
7.2 Basic Research
120(1)
7.3 Problem-based Research
121(1)
7.4 Ideas Generation
121(1)
7.5 Applied Research and Development
122(1)
7.6 Self Assessment Questions
123(1)
7.7 Patents, Trade Marks and Service Marks
123(1)
7.8 R&D in the Business Organisation
124(2)
7.9 Self Assessment Questions
126(1)
7.10 Revision Test
127(1)
7.11 Answers to Self Assessment Questions
128(1)
7.12 Examination Questions
129(1)
7.13 Study Tips: Suggested Answer for Question 9
130(1)
8 The marketing function
131(41)
8.1 Introduction to Marketing
131(2)
8.2 The Marketing Philosophy
133(1)
8.3 Market Analysis and Research
133(3)
8.4 Self Assessment Questions
136(1)
8.5 Promotion, Publicity and Public Relations
136(7)
8.6 Pricing Policy
143(4)
8.7 Credit Control
147(1)
8.8 Self Assessment Questions
148(1)
8.9 Sales Administration
148(4)
8.10 Transport and Distribution
152(5)
8.11 Export Marketing
157(8)
8.12 Self Assessment Questions
165(1)
8.13 Revision Test
166(2)
8.14 Answers to Self Assessment Questions
168(2)
8.15 Examination Questions
170(1)
8.16 Study Tips: Suggested Answer to Question 14
171(1)
9 Personnel Department
172(28)
9.1 The Need for Staff
172(1)
9.2 The Functions of the Personnel Department
173(1)
9.3 A Personnel Policy
174(3)
9.4 Manpower Planning
177(1)
9.5 Self Assessment Questions
178(1)
9.6 Employee Records
178(3)
9.7 Recruitment
181(2)
9.8 Induction
183(2)
9.9 Training
185(1)
9.10 Performance Appraisal
186(1)
9.11 Promotion and Transfer
187(1)
9.12 Termination and Dismissal
188(2)
9.13 Industrial Relations Practice
190(2)
9.14 The Remuneration of Staff
192(1)
9.15 Labour Turnover
192(1)
9.16 An Assignment on Personnel Matters
193(1)
9.17 Self Assessment Questions
193(1)
9.18 The Institute of Personnel Management
193(1)
9.19 Revision Test
194(2)
9.20 Answers to Self Assessment Questions
196(1)
9.21 Examination Questions
197(2)
9.22 Study Tips: Suggested Answer to Question 14
199(1)
10 The accounting function
200(29)
10.1 The Nature of Accounting
200(1)
10.2 Basic Accounting - a Recapitulation
200(5)
10.3 A Definition of Accounting
205(1)
10.4 The Functions of Financial Managers
205(1)
10.5 Control and the Accountant
206(1)
10.6 Standard Costs
207(1)
10.7 Budgeting
208(2)
10.8 Self Assessment Questions
210(1)
10.9 The Raising of Funds
210(3)
10.10 Internal Audit Procedures
213(1)
10.11 The Final Accounts of a Business
214(1)
10.12 Accounting Ratios
215(5)
10.13 Self Assessment Questions
220(1)
10.14 Revision Test
220(2)
10.15 Answers to Self Assessment Questions
222(1)
10.16 Examination Questions
223(3)
10.17 Study Tips: Answer to Question 13
226(3)
Part Three: The Administrative Officer's role 229(60)
11 Office administration
231(32)
11.1 The Role of the Administrative Officer
231(1)
11.2 Facilities Management - the 'New-look' Office Administrator
231(1)
11.3 The Office and its Functions
232(3)
11.4 The Clerical Function
235(10)
11.5 Self Assessment Questions
245(1)
11.6 Business Correspondence
245(3)
11.7 Mail Inwards
248(1)
11.8 Mail Outwards
248(1)
11.9 Systems for Producing Business Correspondence
249(3)
11.10 Meetings
252(3)
11.11 Conferences and Functions
255(2)
11.12 Delegation
257(1)
11.13 Self Assessment Questions
258(1)
11.14 Revision Test
258(2)
11.15 Answers to Self Assessment Questions
260(1)
11.16 Examination Questions
261(1)
11.17 Study Tips: Suggested Answer to Question 8
262(1)
12 The administrator and information
263(26)
12.1 The Office as a Centre for Information
263(1)
12.2 The Telephone System
264(1)
12.3 Information Technology
265(3)
12.4 Self Assessment Questions
268(1)
12.5 The Characteristics of Computers
268(5)
12.6 Telecommunications and the Transmission of Information
273(1)
12.7 The Uses of Computers in Business
274(1)
12.8 The Organisation and Methods Department
275(2)
12.9 Security Aspects of Business
277(2)
12.10 Risk Management
279(4)
12.11 Self Assessment Questions
283(1)
12.12 Revision Test
283(2)
12.13 Answers to Self Assessment Questions
285(1)
12.14 Examination Questions
286(1)
12.15 Study Tips: Specimen Answer to Question 4
287(1)
12.16 Professional Bodies in Business Administration
287(2)
Index 289
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