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11 | (14) |
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Approaches to Organization |
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11 | (4) |
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Business Objectives and Strategy: A First Step in Business Organization |
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15 | (10) |
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PART I THE CLASSICAL APPROACH |
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25 | (54) |
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2 The Classical Approach: Introduction |
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27 | (3) |
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3 Grouping Into Sections, Departments And Higher Administrative Units |
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30 | (27) |
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31 | (7) |
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Grouping to Achieve Economies of Scale |
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38 | (3) |
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Grouping to Achieve Co-ordination |
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41 | (3) |
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Grouping by Nature of Activity (Keyness, Goal Conflict, Function) |
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44 | (3) |
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47 | (1) |
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Co-ordination and Committees |
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48 | (1) |
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49 | (4) |
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Co-ordination and Divisionalization |
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53 | (4) |
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57 | (22) |
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57 | (2) |
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Decentralization and Divisionalization |
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59 | (2) |
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Specifying Responsibility |
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61 | (6) |
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Establishing Relationships |
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67 | (4) |
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Role of Specialist Departments |
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71 | (1) |
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Criticism of the Principles of Organization |
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72 | (1) |
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73 | (6) |
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PART II THE HUMAN RELATIONS AND THE BEHAVIOURAL SCIENCE APPROACHES |
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79 | (96) |
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5 The Human Relations And The Behavioural Science Approaches: Introduction |
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81 | (8) |
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Classical Approach Based on a Mechanical Model |
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81 | (1) |
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82 | (3) |
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The Human Relations and Behavioural Science Approaches |
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85 | (4) |
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6 Individual Motivation And Group Behaviour |
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89 | (20) |
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Maslow's Hierarchy of Needs |
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89 | (2) |
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McClelland's Need Categories of Power, Achievement, and Affiliation |
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91 | (1) |
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Herzberg's Two-Factor Theory of Motivation |
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92 | (2) |
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94 | (2) |
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McGregor's Theory X and Theory Y |
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96 | (3) |
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99 | (1) |
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Behaviour of Work Groups: Hawthorne Studies |
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99 | (6) |
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105 | (1) |
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Problem Solving in Groups |
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106 | (1) |
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106 | (3) |
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7 Supervisory Leadership And Intergroup Behaviour |
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109 | (14) |
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109 | (1) |
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Ohio and Michigan Leadership Dimensions |
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110 | (1) |
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111 | (2) |
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113 | (4) |
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117 | (3) |
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120 | (1) |
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121 | (1) |
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121 | (2) |
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8 Organizational Groupings And Authority Distirbution |
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123 | (31) |
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123 | (5) |
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Sectional Over-Specialization |
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128 | (1) |
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129 | (1) |
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130 | (1) |
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131 | (8) |
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139 | (6) |
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145 | (7) |
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152 | (2) |
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9 Role Delineation And Performance |
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154 | (21) |
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Specifying Responsibility: A Critical Reappraisal |
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154 | (6) |
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Organizational Rules and Policies |
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160 | (2) |
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162 | (4) |
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166 | (2) |
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Work Organization: Job Enlargement-and Job Enrichment |
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168 | (4) |
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172 | (3) |
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PART III THE SYSTEMS APPROACH |
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175 | (58) |
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177 | (9) |
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177 | (3) |
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Classification pf Systems |
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180 | (1) |
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Behavioural Theory of the Firm Under Conditions of Uncertainty |
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181 | (3) |
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Buffering Core Technical Functions |
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184 | (1) |
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184 | (2) |
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11 Determining Information Needs |
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186 | (23) |
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186 | (1) |
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Listing the Subsystems, of Main Decision Areas |
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186 | (1) |
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Analysing the Decision Areas and Establishing Information Needs |
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187 | (22) |
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12 Designing The Communication Channels For The Information Flow |
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209 | (24) |
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209 | (2) |
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211 | (3) |
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Grouping Decision Areas to Minimize Communications Burden |
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214 | (5) |
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Communication Channel Overload/Excess |
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219 | (1) |
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219 | (3) |
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Matrix and Project Management |
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222 | (2) |
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Systems and Classical Organizational Issues |
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224 | (9) |
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PART IV CONTINGENCY THEORIES Of Organization |
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233 | (28) |
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Technology and Organization Structure |
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235 | (1) |
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Innovation and Organization |
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235 | (6) |
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Uncertainty and Organization Structure |
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241 | (3) |
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Action/Information Technology and Organization |
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244 | (5) |
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Context and Organization Structure |
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249 | (3) |
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Structure Technology, Co-ordination and Control |
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252 | (5) |
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Strategies for Dealing with Upward Communication Overload in Conditions of Task Uncertainty |
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257 | (4) |
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PART V ORGANIZATIONAL CHANGE AND CONCLUSION |
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|
261 | (26) |
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263 | (10) |
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Conditions Inhibiting and Facilitating Change |
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263 | (2) |
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The Organization Development Movement |
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265 | (8) |
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273 | (14) |
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276 | (4) |
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Human Relations/Behavioural Science |
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280 | (2) |
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282 | (1) |
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283 | (4) |
Appendix: Decision Schedule |
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287 | (5) |
Books And Articles Referred To |
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292 | (9) |
Discussion Questions |
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301 | (10) |
Index |
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311 | |