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El. knyga: People Styles at Work and Beyond: Making Bad Relationships Good and Good Relationships Better

3.79/5 (499 ratings by Goodreads)
  • Formatas: PDF+DRM
  • Išleidimo metai: 28-May-2009
  • Leidėjas: Amacom
  • Kalba: eng
  • ISBN-13: 9780814413432
Kitos knygos pagal šią temą:
  • Formatas: PDF+DRM
  • Išleidimo metai: 28-May-2009
  • Leidėjas: Amacom
  • Kalba: eng
  • ISBN-13: 9780814413432
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As cofounders of the leadership coaching and training firm Ridge Associates, authors Robert Bolton and Dorothy Grover teach that good interpersonal communication is essential to getting things done.

In this comprehensive and practical guide, they offer a proven method for understanding the key behavioral styles of those around you (including your own) and explain how you can leverage the strengths and weaknesses of each to relate to others more winsomely.

People Styles at Work . . . and Beyond teaches you how to:





recognize how they come across to other coworkers; read others' body language and behavior to identify the best ways to work with them; make small adjustments that will dramatically increase the quality and productivity of their interactions; find common ground with different people while retaining their individuality; relate less defensively and more effectively no matter how others act.

At work, at home, and even while youre out running errands, your ability to relate to others affects how well you get things done. This book provides a self-assessment to determine which style you are and then uses that information to gauge how you should interact with others.

Now including all new material on personal relationships, parenting, and more, People Styles at Work . . . and Beyond is the ultimate how-to guide that can help you avoid conflicts and enhance important relationships.
Introduction 1(6)
PART ONE Understanding Yourself and Others
No Wonder We Have People Problems
7(9)
People Are More Predictable than You Might Think
16(8)
What's Your Style?
24(4)
Two Keys to Understanding People
28(10)
See Yourself as Others See You
38(5)
The Driving Style and the Expressive Style
43(11)
The Amiable Style and the Analytical Style
54(9)
Make the Most of Your Gifts
63(9)
Backup Styles: Extreme, Inappropriate, and Inflexible Behavior
72(10)
Coping with Backup Behavior
82(9)
PART TWO Style Flex: A Key to Improved Relationships
The Style Flex Solution to People Differences
91(8)
Four Steps to Better Relationships
99(8)
How to Identify Someone's Style
107(10)
Flexing in Special Situations
117(10)
Three Keys to Good Relationships
127(10)
PART THREE People Styles and Family Relationships
The Art of Loving Someone Very Different from Yourself
137(10)
Style-Based Parenting
147(72)
APPENDICES
For Amiables Only: How to Flex to Each Style
155(14)
For Drivers Only: How to Flex to Each Style
169(18)
For Expressives Only: How to Flex to Each Style
187(15)
For Analytical Only: How to Flex to Each Style
202(17)
Bibliography 219(6)
Index 225
ROBERT BOLTON, PH.D., is known for his expertise in training trainers. He is a cofounder of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the author of several books.

DOROTHY GROVER BOLTON, ED.M., are known for their expertise in training trainers. They are cofounders of Ridge Associates, a training and consulting firm that serves many Fortune 500 companies, and the authors of several books including the perennially popular People Styles at Work . . . And Beyond.