Atnaujinkite slapukų nuostatas

Personalising public services: Understanding the personalisation narrative [Kietas viršelis]

3.00/5 (1 ratings by Goodreads)
(University of Birmingham)
  • Formatas: Hardback, 216 pages, aukštis x plotis: 234x156 mm, Not illustrated
  • Išleidimo metai: 27-Jul-2011
  • Leidėjas: Policy Press
  • ISBN-10: 184742760X
  • ISBN-13: 9781847427601
Kitos knygos pagal šią temą:
Personalising public services: Understanding the personalisation narrativeDidesnis paveikslėlis
  • Formatas: Hardback, 216 pages, aukštis x plotis: 234x156 mm, Not illustrated
  • Išleidimo metai: 27-Jul-2011
  • Leidėjas: Policy Press
  • ISBN-10: 184742760X
  • ISBN-13: 9781847427601
Kitos knygos pagal šią temą:
Pastovi nuoroda: https://www.kriso.lt/db/9781847427601.html
Raktažodžiai:
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.


This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Recenzijos

"Catherine Needham's thoughtful and nuanced analysis of personalisation makes this essential reading for students of social policy. This accessible and scholarly book also makes a major contribution to the policy analysis literature." Marian Barnes, University of Brighton "Catherine Needham is one of the leading researchers into the personalisation agenda across diverse areas of the welfare state. This book is well researched, well written, accessible and highly topical - it's essential reading for anyone interesting in the reform of public services." Jon Glasby, Professor of Health and Social Care, University of Birmingham

Acknowledgements iv
Chapter 1 Introduction: problematising personalisation
1(12)
Chapter 2 Interpreting policy narratives
13(16)
Chapter 3 Personalised public services
29(18)
Chapter 4 The personalisation narrative
47(18)
Chapter 5 Policy translation: how personalisation spreads
65(22)
Chapter 6 Delivering person-centred services
87(24)
Chapter 7 Who is the person?
111(26)
Chapter 8 The personal and the professional
137(20)
Chapter 9 Conclusion: personalised futures
157(16)
References 173(28)
Index 201
Catherine Needham is Senior Lecturer in the School of Politics and International Relations at Queen Mary, University of London. She has written extensively on public service reform.