Introduction |
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xix | |
Assessment Test |
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xxix | |
Answers to Assessment Test |
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xlix | |
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Chapter 1 Building the Foundation |
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1 | (48) |
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Establishing the Foundation |
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3 | (4) |
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4 | (2) |
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6 | (1) |
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What Is Project Management? |
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7 | (6) |
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8 | (1) |
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8 | (3) |
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Organizational Project Management |
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11 | (1) |
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Project Management Offices |
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11 | (2) |
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Understanding How Projects Come About |
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13 | (4) |
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Needs and Demands and Other Factors That Lead to Project Creation |
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14 | (3) |
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Skills Every Good Project Manager Needs |
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17 | (5) |
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Technical Project Management Skills |
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18 | (1) |
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Business Management and Strategic Skills |
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18 | (1) |
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19 | (1) |
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Organizational and Planning Skills |
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19 | (1) |
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Conflict Management Skills |
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20 | (1) |
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Negotiation and Influencing Skills |
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20 | (1) |
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21 | (1) |
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Team-Building and Motivating Skills |
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21 | (1) |
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Role of a Project Manager |
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22 | (1) |
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Understanding Project Management Process Groups |
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22 | (6) |
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Determining a Project Methodology or Approach |
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28 | (11) |
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29 | (1) |
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Predictive Life Cycle Methodology |
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30 | (3) |
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33 | (5) |
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38 | (1) |
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38 | (1) |
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Understanding How This Applies to Your Next Project |
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39 | (1) |
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40 | (1) |
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41 | (2) |
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43 | (6) |
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Chapter 2 Assessing Project Needs |
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49 | (54) |
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Exploring the Project Management Knowledge Areas |
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51 | (13) |
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Project Integration Management |
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53 | (3) |
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56 | (1) |
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Project Schedule Management |
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57 | (1) |
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58 | (1) |
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Project Quality Management |
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59 | (1) |
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Project Resource Management |
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59 | (1) |
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Project Communications Management |
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60 | (2) |
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62 | (1) |
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Project Procurement Management |
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62 | (1) |
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Project Stakeholder Management |
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63 | (1) |
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Assessing Project Viability |
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64 | (9) |
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Using Project Selection Methods |
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65 | (8) |
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Assessing Project Needs and Creating the Project Charter |
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73 | (9) |
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Enterprise Environmental Factors |
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78 | (1) |
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Organizational Process Assets |
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78 | (3) |
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81 | (1) |
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Formalizing and Publishing the Project Charter |
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82 | (6) |
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Pulling the Project Charter Together |
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83 | (1) |
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84 | (3) |
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87 | (1) |
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Maintaining Project Artifacts |
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88 | (1) |
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Introducing the Kitchen Heaven Project Case Study |
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89 | (4) |
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Understanding How This Applies to Your Next Project |
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93 | (1) |
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94 | (2) |
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96 | (2) |
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98 | (5) |
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Chapter 3 Delivering Business Value |
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103 | (58) |
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Understanding Organizational Structures |
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106 | (17) |
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108 | (4) |
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Project-Oriented Organizations |
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112 | (2) |
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114 | (4) |
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Other Organizational Structures |
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118 | (1) |
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118 | (1) |
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PMO in an Agile Environment |
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119 | (2) |
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Project-Based Organizations |
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121 | (1) |
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Influences of Organizational Structure on Agile Methodologies |
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122 | (1) |
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123 | (14) |
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124 | (2) |
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126 | (1) |
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Categorizing Stakeholders |
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127 | (7) |
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134 | (1) |
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Stakeholders on an Agile Project |
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135 | (2) |
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Six Sigma Adaptive Methodology |
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137 | (3) |
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Delivering Business Value |
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140 | (11) |
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142 | (1) |
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143 | (2) |
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Delivering Business Value Incrementally |
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145 | (2) |
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147 | (1) |
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Subdividing Project Tasks |
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148 | (3) |
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Understanding How This Applies to Your Next Project |
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151 | (1) |
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152 | (1) |
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153 | (2) |
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155 | (6) |
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Chapter 4 Developing the Project Scope |
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161 | (68) |
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Developing the Project Management Plan |
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164 | (9) |
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168 | (1) |
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Data Gathering and Interpersonal Skills |
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168 | (1) |
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Documenting the Project Management Plan |
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169 | (3) |
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Documenting the Project Management Plan Using a Predictive Methodology |
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172 | (1) |
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173 | (5) |
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175 | (2) |
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Documenting the Scope Management Plan |
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177 | (1) |
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Documenting the Requirements Management Plan |
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178 | (1) |
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178 | (14) |
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Gathering Documents for the Collect Requirements Process |
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180 | (5) |
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Gathering and Documenting Requirements |
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185 | (4) |
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189 | (3) |
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192 | (9) |
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Writing the Project Scope Statement |
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194 | (5) |
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Managing the Product Backlog |
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199 | (2) |
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Creating the Work Breakdown Structure |
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201 | (15) |
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Decomposing the Deliverables |
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202 | (1) |
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203 | (8) |
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211 | (1) |
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212 | (4) |
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Understanding How This Applies to Your Next Project |
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216 | (2) |
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218 | (1) |
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219 | (2) |
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221 | (8) |
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Chapter 5 Creating the Project Schedule |
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229 | (68) |
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Creating the Schedule Management Plan |
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232 | (1) |
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233 | (2) |
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Creating the Activity List |
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234 | (1) |
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Breaking Down User Stories |
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235 | (2) |
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Understanding the Sequence Activities Process |
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237 | (7) |
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Precedence Diagramming and Leads and Lags |
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238 | (5) |
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Project Management Information System |
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243 | (1) |
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Project Schedule Network Diagrams |
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243 | (1) |
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Estimating Activity Resources |
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244 | (3) |
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How to Estimate Activity Resources |
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245 | (1) |
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Documenting Resource Requirements |
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246 | (1) |
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Estimating Resources in an Adaptive Methodology |
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247 | (1) |
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Estimating Activity Durations |
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247 | (10) |
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Project Calendars and Other Considerations |
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248 | (1) |
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249 | (4) |
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253 | (2) |
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Estimating Activity Durations Using Adaptive Methodologies |
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255 | (2) |
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Developing the Project Schedule |
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257 | (20) |
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Gather Documents to Assist in Developing the Schedule |
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257 | (1) |
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Developing the Project Schedule |
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258 | (14) |
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Project Schedule and the Schedule Baseline |
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272 | (5) |
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Using a Kanban Board and Scrum Board |
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277 | (9) |
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279 | (1) |
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280 | (1) |
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281 | (1) |
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Applying Process Groups in an Agile Approach |
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281 | (5) |
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Understanding How This Applies to Your Next Project |
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286 | (1) |
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287 | (2) |
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289 | (2) |
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291 | (6) |
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Chapter 6 Developing the Project Budget and Engaging Stakeholders |
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297 | (62) |
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Creating the Cost Management Plan |
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300 | (3) |
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Performing Plan Cost Management |
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301 | (1) |
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Creating the Cost Management Plan |
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302 | (1) |
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303 | (8) |
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307 | (1) |
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Estimating Costs for an Agile Project |
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308 | (1) |
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Creating the Cost Estimates |
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309 | (2) |
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Establishing the Cost Baseline |
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311 | (7) |
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Techniques for Developing the Project Budget |
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313 | (1) |
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Developing the Cost Baseline |
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314 | (4) |
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Understanding Stakeholders |
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318 | (5) |
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319 | (1) |
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Stakeholder Engagement Plan |
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320 | (1) |
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321 | (1) |
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Engaging Stakeholders in an Adaptive Methodology |
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322 | (1) |
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323 | (12) |
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324 | (1) |
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Determining Communication Needs |
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325 | (6) |
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Documenting the Communications Management Plan |
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331 | (2) |
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Communicating on an Agile Team |
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333 | (2) |
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A Closer Look at Adaptive Methodologies |
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335 | (13) |
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340 | (5) |
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345 | (3) |
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Understanding How This Applies to Your Next Project |
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348 | (1) |
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349 | (2) |
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351 | (2) |
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353 | (6) |
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Chapter 7 Identifying Project Risks |
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359 | (64) |
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361 | (1) |
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Creating the Risk Management Plan |
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362 | (10) |
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363 | (1) |
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364 | (2) |
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Documenting the Risk Management Plan |
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366 | (6) |
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Identifying Potential Risks |
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372 | (9) |
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Data Gathering and Data Analysis Techniques for Identifying Risks |
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374 | (4) |
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Documenting the Risk Register |
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378 | (2) |
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Identifying Risks Using an Agile Approach |
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380 | (1) |
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Analyzing Risks Using Qualitative Techniques |
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381 | (10) |
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Performing Qualitative Risk Analysis |
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382 | (8) |
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Ranking Risks in the Risk Register |
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390 | (1) |
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391 | (7) |
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Performing Quantitative Risk Analysis |
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392 | (5) |
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397 | (1) |
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Developing a Risk Response Plan |
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398 | (9) |
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Strategies for Creating Risk Responses |
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399 | (5) |
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Documenting the Risk Responses Plan |
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404 | (3) |
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Assessing Risks Using an Agile Approach |
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407 | (2) |
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Planning for Project Compliance |
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409 | (4) |
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Understanding How This Applies to Your Next Project |
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413 | (1) |
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414 | (1) |
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415 | (2) |
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417 | (6) |
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Chapter 8 Planning and Procuring Resources |
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423 | (68) |
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425 | (20) |
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Gathering Documents for the Procurement Management Plan |
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427 | (6) |
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Source Selection Criteria |
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433 | (2) |
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Procurement Management Plan |
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435 | (7) |
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Procurements in an Agile Environment |
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442 | (3) |
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Developing the Resource Management Plan |
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445 | (11) |
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Understanding Enterprise Environmental Factors |
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446 | (2) |
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Using Data Representation Techniques for Plan Resource Management |
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448 | (3) |
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Documenting the Resource Management Plan |
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451 | (4) |
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Resources on an Agile Project |
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455 | (1) |
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456 | (13) |
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457 | (1) |
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Developing the Quality Management Plan |
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458 | (8) |
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Documenting the Quality Management Plan |
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466 | (2) |
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Quality Planning for Agile Projects |
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468 | (1) |
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Project Planning Using Agile Methodologies |
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469 | (1) |
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470 | (10) |
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Choosing a Life Cycle Methodology |
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473 | (7) |
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Understanding How This Applies to Your Next Project |
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480 | (1) |
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481 | (1) |
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482 | (3) |
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485 | (6) |
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Chapter 9 Developing the Project Team |
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491 | (68) |
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Directing and Managing Project Work |
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494 | (16) |
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Direct and Manage Project Work Inputs |
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496 | (3) |
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Project Management Information System |
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499 | (1) |
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Deliverables and Work Performance Data |
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|
499 | (5) |
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Directing Project Work on Agile Projects |
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504 | (4) |
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Executing Practices for Delivering Project Work |
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508 | (2) |
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Acquiring the Project Team and Project Resources |
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510 | (7) |
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The Resource Management Plan |
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510 | (1) |
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Techniques for Acquiring Resources |
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511 | (4) |
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515 | (2) |
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Developing the Project Team |
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517 | (26) |
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518 | (2) |
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Tools and Techniques to Develop the Team |
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520 | (16) |
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536 | (3) |
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Team Performance Assessments |
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539 | (4) |
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543 | (4) |
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Emotional Intelligence and Other Tools for Managing Teams |
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543 | (2) |
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Lessons Learned Managing Teams |
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545 | (2) |
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Understanding How This Applies to Your Next Project |
|
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547 | (1) |
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548 | (2) |
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550 | (2) |
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552 | (7) |
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Chapter 10 Sharing Information |
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559 | (60) |
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Implementing Risk Responses |
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563 | (1) |
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563 | (11) |
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564 | (7) |
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Creating Procurement Agreements |
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571 | (2) |
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Conducting Procurements on Agile Projects |
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|
573 | (1) |
|
Laying Out Quality Assurance Procedures |
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574 | (8) |
|
Managing Quality with Data and Audits |
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|
575 | (5) |
|
Quality Reports and Test and Evaluation Documents |
|
|
580 | (1) |
|
Conducting Quality Assessments on an Agile Project |
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|
581 | (1) |
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Managing Project Knowledge |
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|
582 | (2) |
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|
583 | (1) |
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|
583 | (1) |
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Managing Project Artifacts |
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|
583 | (1) |
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Managing Project Information |
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|
584 | (13) |
|
Communication and Conflict Resolution Skills |
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|
585 | (9) |
|
Project Communications and Elements of Communicating |
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594 | (2) |
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Communicating on Agile Projects |
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596 | (1) |
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Managing Stakeholder Engagement |
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597 | (2) |
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598 | (1) |
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|
599 | (7) |
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Agile Methodologies or Frameworks |
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|
600 | (1) |
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|
601 | (5) |
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Understanding How This Applies to Your Next Project |
|
|
606 | (1) |
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|
607 | (1) |
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608 | (3) |
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|
611 | (8) |
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Chapter 11 Measuring and Controlling Project Performance |
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|
619 | (64) |
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Monitoring and Controlling Project Work |
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624 | (3) |
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625 | (1) |
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626 | (1) |
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627 | (9) |
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Procurement Documents and Approved Change Requests |
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|
629 | (2) |
|
Monitoring Vendor Performance |
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|
631 | (1) |
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632 | (4) |
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Monitoring Communications |
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|
636 | (6) |
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Documents to Help Monitor Communications |
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|
637 | (1) |
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Monitoring Communications with Meetings |
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|
637 | (2) |
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Work Performance Information |
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|
639 | (3) |
|
Performing Integrated Change Control |
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|
642 | (12) |
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643 | (1) |
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644 | (1) |
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645 | (1) |
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646 | (4) |
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650 | (1) |
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Changes in the Business Environment |
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651 | (3) |
|
Monitoring Stakeholder Engagement |
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|
654 | (1) |
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654 | (1) |
|
Utilizing Control Quality Techniques |
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|
655 | (9) |
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Control Quality Tools and Techniques |
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|
656 | (8) |
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|
664 | (1) |
|
Monitoring and Controlling Risk |
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|
664 | (4) |
|
Monitor Risks Analysis and Meetings |
|
|
666 | (1) |
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|
667 | (1) |
|
Monitoring Project Management Integrations |
|
|
668 | (3) |
|
Understanding How This Applies to Your Next Project |
|
|
671 | (1) |
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|
672 | (2) |
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|
674 | (2) |
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|
676 | (7) |
|
Chapter 12 Controlling Work Results and Closing Out the Project |
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|
683 | (74) |
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686 | (16) |
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|
687 | (2) |
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689 | (3) |
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692 | (5) |
|
To-Complete Performance Index |
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|
697 | (3) |
|
Earned Value Measures on Agile Projects |
|
|
700 | (2) |
|
Monitoring and Controlling Schedule Changes |
|
|
702 | (5) |
|
Burndown and Burnup Charts |
|
|
703 | (2) |
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|
705 | (1) |
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|
706 | (1) |
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707 | (1) |
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|
708 | (2) |
|
Measuring Work Results on Agile Projects |
|
|
710 | (3) |
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Formulating Project Closeout |
|
|
713 | (4) |
|
Characteristics of Closing |
|
|
713 | (1) |
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|
714 | (3) |
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|
717 | (6) |
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Administrative Closure Procedures |
|
|
718 | (1) |
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|
719 | (1) |
|
Close Project or Phase Final Report |
|
|
719 | (4) |
|
Closing Out the Procurements |
|
|
723 | (1) |
|
Closing Out an Agile Project |
|
|
724 | (1) |
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|
725 | (1) |
|
Releasing Project Team Members |
|
|
725 | (1) |
|
Balancing Stakeholders' Interests at Project Close |
|
|
725 | (2) |
|
|
726 | (1) |
|
Dealing with Issues and Problems |
|
|
727 | (1) |
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|
727 | (1) |
|
Professional Responsibility |
|
|
727 | (12) |
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|
728 | (3) |
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|
731 | (3) |
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|
734 | (3) |
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|
737 | (2) |
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|
739 | (1) |
|
Applying Professional Knowledge |
|
|
739 | (7) |
|
Project Management Knowledge |
|
|
740 | (1) |
|
|
740 | (1) |
|
|
740 | (6) |
|
Understanding How This Applies to Your Next Project |
|
|
746 | (2) |
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|
748 | (2) |
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|
750 | (2) |
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|
752 | (5) |
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|
757 | (2) |
|
Appendix A Answers to Review Questions |
|
|
759 | (22) |
|
Chapter 1 Building the Foundation |
|
|
760 | (1) |
|
Chapter 2 Assessing Project Needs |
|
|
761 | (2) |
|
Chapter 3 Delivering Business Value |
|
|
763 | (2) |
|
Chapter 4 Developing the Project Scope |
|
|
765 | (2) |
|
Chapter 5 Creating the Project Schedule |
|
|
767 | (1) |
|
Chapter 6 Developing the Project Budget and Engaging Stakeholders |
|
|
768 | (2) |
|
Chapter 7 Identifying Project Risks |
|
|
770 | (1) |
|
Chapter 8 Planning and Procuring Resources |
|
|
771 | (2) |
|
Chapter 9 Developing the Project Team |
|
|
773 | (2) |
|
Chapter 10 Sharing Information |
|
|
775 | (1) |
|
Chapter 11 Measuring and Controlling Project Performance |
|
|
776 | (2) |
|
Chapter 12 Controlling Work Results and Closing Out the Project |
|
|
778 | (3) |
|
Appendix B Process Inputs and Outputs |
|
|
781 | (58) |
|
|
782 | (2) |
|
|
784 | (23) |
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|
807 | (14) |
|
Monitoring and Controlling Processes |
|
|
821 | (15) |
|
|
836 | (3) |
Index |
|
839 | |