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El. knyga: Project Management for Healthcare Information Technology

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  • Formatas: 320 pages
  • Išleidimo metai: 26-Jan-2011
  • Leidėjas: McGraw-Hill Professional
  • Kalba: eng
  • ISBN-13: 9780071740548
Kitos knygos pagal šią temą:
Project Management for Healthcare Information TechnologyDidesnis paveikslėlis
  • Formatas: 320 pages
  • Išleidimo metai: 26-Jan-2011
  • Leidėjas: McGraw-Hill Professional
  • Kalba: eng
  • ISBN-13: 9780071740548
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Proven strategies for establishing healthcare information technology (HIT) projects, and keeping them running successfully

Co-written by a certified Project Management Professional (PMP) and an MD, Project Management for Healthcare Information Technology demonstrates how to integrate project management principles with HIT to achieve success. The book discusses the Project Management Body of Knowledge (PMBOK) process groups and knowledge areas and explains how they apply to healthcare. This in-depth guide also goes beyond the PMBOK to the areas of technology and change management to assure that healthcare projects are started properly, are successful, and can be maintained.

Project Management for Healthcare Information Technology

  • Written authors who teach a course on Project Management for Healthcare Information Technology and work with more than 5,000 hospitals on this topic
  • Introduces the PMBOK knowledge areas—scope, schedule, cost, quality, HR, communications, risk, etc. in relation to healthcare
  • Explains how the PMBOK process groups—initiation, planning, execution, control, and closing—apply to healthcare
  • Incorporates the additional areas of technology and change management to ensure that the project is successful
  • Uses a fictitious ambulatory electronic medical record (EHR) implementation as a case study
  • Includes “lessons learned” and “knowledge checks” throughout the book to reinforce the material covered

Comprehensive coverage:
Healthcare Challenges Today; Problems with the Solution; HIT Project Management (Definitions, Professional Organizations, Standards); Project, Technology and Change Management Definitions; PMBOK Knowledge Areas; Integration; Scope; Time; Cost; Quality; Human Resources; Communication; Risk; Procurement; IEEE Software Engineering Knowledge Areas; Software Requirements; System Infrastructure; Security; Conversion; Interface; Software Design; Configuration; Test; Transition; Support; Change Management Knowledge Areas; Vision; Leadership; Consensus; Training; Process Improvement; Integrating the Three Management Disciplines; PMI Project Process Groups; Project Initiation; Project Planning; Project Execution; Project Control; Project Closing

Acknowledgments xiii
1 Introduction 1(10)
The Challenge
1(3)
Definitions
4(1)
Standards
5(1)
Integrating The Methodologies
6(1)
Solving The Hit And Healthcare Crises
7(1)
Who Should Read This Book
8(1)
How We Organized This Book
8(1)
Supplemental Information
9(1)
Conclusion
9(1)
Endnotes
9(2)
2 Integrating Project, Information Technology, And Change Management 11(22)
Introduction
11(2)
Project Management
13(2)
Processes
13(1)
Process Groups
13(1)
Outputs
14(1)
Analysis Methods
15(1)
Relationships
15(3)
Cycles
18(1)
Project Management Knowledge Areas
19(4)
Information Technology Management Knowledge Areas
23(1)
Change Management Knowledge Areas
24(5)
What Is Change Management?
24(3)
What Is A Meaningful Change Management Formula?
27(2)
Conclusion
29(2)
Endnotes
31(2)
3 Project Management 33(86)
Integration Management
34(16)
Prepare The Feasibility Analysis And Business Case
35(7)
Prepare Project Charter
42(1)
Prepare Project Management Plan
43(2)
Manage Project Execution
45(1)
Control Project Execution
45(1)
Perform Integrated Change Control
45(3)
Close Phase Or Project
48(2)
Scope Management
50(9)
Define Scope
50(3)
Prepare Work Breakdown Structure And WBS Dictionary
53(3)
Verify Scope
56(2)
Scope Control
58(1)
Time Management
59(9)
Define Tasks
59(1)
Sequence Tasks
60(1)
Estimate Task Resources
61(1)
Estimate Task Duration
61(2)
Prepare Schedule
63(1)
Control Schedule
64(4)
Cost Management
68(8)
Estimate Costs
68(3)
Prepare Budget
71(1)
Control Costs
71(5)
Quality Management
76(4)
Plan Quality
76(1)
Perform Quality Assurance
76(2)
Perform Quality Control
78(2)
Human Resource Management
80(14)
Prepare Human Resource Plan
80(3)
Acquire Project Team Resources
83(7)
Develop Project Team
90(2)
Manage Project Team
92(2)
Communication Management
94(6)
Identify Key Project Participants
94(1)
Plan Communications
94(1)
Distribute Information
95(2)
Report Performance
97(3)
Risk Management
100(5)
Prepare Risk Management Plan
100(1)
Identify Risks
101(1)
Perform Quantitative Risk Analysis
101(1)
Perform Qualitative Risk Analysis
102(1)
Plan Risk Response
103(1)
Monitor And Control Risk
104(1)
Procurement Management
105(9)
Plan Procurement
105(4)
Prepare Solicitation
109(3)
Select Vendor
112(1)
Administer Procurement
113(1)
Perform Final Acceptance
113(1)
Conclusion
114(3)
Endnote
117(2)
4 It Management Knowledge Areas 119(74)
User Requirements Management
121(16)
Prepare High-Level User Requirements
121(1)
Prepare User Requirements Management Plan
122(6)
Prepare Detailed User Requirements
128(8)
Control User Requirements
136(1)
Infrastructure Management
137(12)
Prepare High-Level Technology Requirements
138(1)
Define Existing Technology Architecture
139(1)
Prepare Infrastructure Management Plan
139(1)
Define Detailed Technology Requirements
139(1)
Prepare Facility Modification Plan
140(2)
Prepare System Installation Plan
142(4)
Prepare And Order Equipment
146(1)
Complete Facility Modifications
147(1)
Install System
148(1)
Control Infrastructure
148(1)
Conversion Management
149(7)
Prepare Conversion Plan
149(2)
Prepare Data Conversion Map
151(3)
Conduct Data Cleansing
154(1)
Develop And Test Conversion Solution
154(1)
Convert Data
155(1)
Control Conversion
155(1)
Software Configuration
156(5)
Prepare Software Configuration Plan
157(1)
Define Configuration Requirements
158(2)
Configure System
160(1)
Control Software Configuration
160(1)
Workflow Management
161(4)
Prepare Workflow Management Plan
161(1)
Define Workflow Requirements
162(1)
Perform Workflow Changes
163(1)
Control Workflow
164(1)
Security Management
165(4)
Prepare Security Plan
165(1)
Define Security Requirements
166(1)
Define Security Roles
166(1)
Configure Security
167(1)
Control Security
167(1)
Conduct Ongoing Security Compliance
168(1)
Interface Management
169(4)
Prepare Interface Plan
169(2)
Prepare Interface Data Map
171(1)
Develop And Test Interfaces
171(1)
Enable Interfaces
171(1)
Control Interfaces
172(1)
Test Management
173(8)
Prepare Test Plan
174(1)
Define Test Cases
175(3)
Prepare Test Data
178(1)
Train Testers
178(1)
Conduct Tests
178(1)
Correct Defects
179(1)
Conduct Regression Testing
180(1)
Control Testing
180(1)
Cutover Management
181(4)
Prepare Cutover Plan
181(1)
Train Cutover Support Team
182(1)
Conduct System Cutover
183(1)
Control Cutover
184(1)
Support Management
185(4)
Prepare Support Plan
185(1)
Prepare Support Requirements
185(3)
Provide Support Training
188(1)
Control Support
188(1)
Initiate Ongoing Support
189(1)
Conclusion
189(3)
Endnotes
192(1)
5 Change Management 193(46)
Understanding Change Management
193(5)
Why Do We Resist Change?
193(2)
Why Do We Resist Change Management?
195(3)
Realization Management
198(9)
Define Objectives
198(1)
Define Measurable Outcomes
199(1)
Prepare Outcome Delivery Schedule
200(5)
Assign Responsibility For Objectives
205(1)
Control Realization
206(1)
Report Outcome Achievement
206(1)
Sponsorship Management
207(6)
Select The Executive Sponsor
207(2)
Assess Executive Sponsor
209(2)
Control Sponsorship
211(2)
Transformation Management
213(12)
Prepare Change Management Team
215(2)
Prepare Stakeholder Map
217(4)
Conduct Transformation
221(1)
Control Transformation
222(3)
Training Management
225(6)
Conduct Training Needs Assessment
225(1)
Prepare Training Plan
226(1)
Prepare Training
227(1)
Conduct Training
228(1)
Control Training
228(3)
Optimization Management
231(6)
Prepare Optimization Management Plan
232(1)
Control Optimization
233(1)
Perform Optimization
233(4)
Conclusion
237(1)
Endnotes
237(2)
Appendix: Integrated Methodology 239(6)
Glossary 245(12)
Index 257
Scott Coplan, PMP, is a project manager, educator, author, and speaker on project management best practices. He is the founder and president of COPLAN AND COMPANY, a project management software and services firm. Scott helped Milwaukee Childrens Hospital build their HMO and oversaw implementing more than nine financial, administrative and clinical applications at three separate Los Angeles County, California, hospitals in both in-patient and ambulatory settings. He holds faculty positions at the University of Washington Schools of Public Health and Medicine, where he teaches healthcare project management.



David Masuda, M.D., is a physician and educator at the University of Washington. During the past 10 years, he developed and delivered courses in clinical care and applied clinical informatics for certificate, masters, and doctoral programs in health administration, medicine, and nursing. He currently develops distance-learning approaches for healthcare higher education.
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