Introduction |
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xxv | |
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Chapter 1 The PMP Exam: How to Prepare and Pass |
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3 | (38) |
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4 | (1) |
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Changes to the PMBOK® Guide, Seventh Edition |
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5 | (5) |
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The System for Value Delivery |
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6 | (1) |
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The Twelve Project Management Principles |
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7 | (1) |
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Project Performance Domains |
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8 | (1) |
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9 | (1) |
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Models, Methods, and Artifacts |
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9 | (1) |
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The PMP Application Process |
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10 | (1) |
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What Is the PMP Exam Like? |
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11 | (4) |
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13 | (2) |
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15 | (3) |
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18 | (5) |
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Scheduling at a Pearson Vue Testing Center |
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21 | (1) |
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Scheduling an Online Proctored Exam |
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22 | (1) |
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Study Tips and Exam-Taking Strategies |
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23 | (1) |
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24 | (1) |
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25 | (2) |
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27 | (1) |
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What Is Important to PMI? |
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28 | (2) |
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30 | (1) |
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31 | (10) |
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Chapter 2 Project Management 101 |
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41 | (46) |
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"Do I Know This Already?" Quiz |
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41 | (5) |
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46 | (1) |
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Core Project Management Concepts |
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46 | (17) |
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What Is a Project Exactly? |
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46 | (2) |
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Comparing Projects and Products |
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48 | (1) |
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Functions Associated with Projects |
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49 | (2) |
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51 | (1) |
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What Is the Value of Project Management? |
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52 | (1) |
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Why Are Projects Challenging? |
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53 | (2) |
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55 | (1) |
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56 | (1) |
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Key Skills of Project Managers |
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57 | (3) |
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Qualities of Successful Project Managers |
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60 | (1) |
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15 Common Mistakes of Project Managers |
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61 | (1) |
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Project Manager vs. Scrum Master vs. Product Owner |
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62 | (1) |
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Project Management Fundamentals |
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63 | (9) |
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71 | (1) |
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72 | (9) |
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System for Value Delivery |
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73 | (1) |
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74 | (1) |
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Organizational Environment |
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75 | (1) |
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Functional Organizational Structure |
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76 | (1) |
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Matrix Organizational Structure (Weak, Balanced, Strong) |
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76 | (1) |
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Project-Oriented Organizational Structure |
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76 | (2) |
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Other Organizational Factors |
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78 | (1) |
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79 | (1) |
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80 | (1) |
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81 | (1) |
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81 | (1) |
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82 | (1) |
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82 | (5) |
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Chapter 3 Development Approach and Life Cycle Performance |
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87 | (30) |
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"Do I Know This Already?" Quiz |
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87 | (4) |
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91 | (1) |
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Development Approach and Project Life Cycle Fundamentals |
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91 | (10) |
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Project Life Cycle and Phases |
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91 | (2) |
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Product Life Cycle and Project Management Process Groups |
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93 | (1) |
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94 | (1) |
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Development Approach Options |
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94 | (1) |
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Development Approach Spectrum |
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95 | (1) |
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Incremental and Iterative: What's the Difference? |
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96 | (1) |
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97 | (4) |
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Development Approach Selection |
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101 | (4) |
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101 | (2) |
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103 | (1) |
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104 | (1) |
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Relationship Between Project Deliverables, Delivery Cadence, Development Approach, and Project Life Cycle |
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105 | (5) |
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Important Notes for the PMP Exam |
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106 | (1) |
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Project Life Cycle: Development Approach Illustrations |
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107 | (1) |
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Community Center Project Example from PMBOK® Guide, Seventh Edition |
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108 | (2) |
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Hybrid Project Life Cycles |
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110 | (1) |
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Impact on Other Project Factors |
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110 | (1) |
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111 | (1) |
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111 | (1) |
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112 | (1) |
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113 | (4) |
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Chapter 4 Starting a Project and Integration |
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117 | (36) |
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"Do I Know This Already?" Quiz |
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118 | (3) |
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121 | (1) |
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What Is Integration Management? |
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121 | (2) |
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123 | (5) |
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124 | (1) |
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Key Artifacts of Developing the Project Charter |
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124 | (1) |
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124 | (3) |
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127 | (1) |
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Project Overview Statement |
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128 | (1) |
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128 | (1) |
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128 | (8) |
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Subsidiary Management Plans |
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133 | (1) |
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133 | (1) |
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134 | (2) |
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136 | (6) |
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137 | (1) |
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What Does Project Success Mean? |
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138 | (2) |
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Direct and Manage Project Work |
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140 | (1) |
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141 | (1) |
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Monitoring and Controlling the Project |
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142 | (5) |
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Integrated Change Control |
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143 | (1) |
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Key Artifact of Integrated Change Control: Change Management Plan |
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144 | (1) |
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Key Artifact of Integrated Change Control: Configuration Management Plan |
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145 | (2) |
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Change Control in an Adaptive Environment |
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147 | (1) |
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147 | (1) |
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147 | (1) |
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148 | (1) |
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148 | (5) |
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Chapter 5 Stakeholder Engagement |
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153 | (24) |
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"Do I Know This Already? "Quiz |
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153 | (4) |
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157 | (1) |
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157 | (2) |
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159 | (8) |
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Common Tools and Techniques for Identifying Stakeholders |
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160 | (1) |
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161 | (3) |
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164 | (1) |
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165 | (1) |
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Common Artifact: The Stakeholder Register |
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166 | (1) |
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Plan Stakeholder Engagement |
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167 | (2) |
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Stakeholder Engagement Assessment Matrix |
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167 | (2) |
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Stakeholder Engagement Plan |
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169 | (1) |
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Manage Stakeholder Engagement |
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169 | (1) |
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Monitor Stakeholder Engagement |
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170 | (1) |
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171 | (1) |
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171 | (1) |
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172 | (1) |
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172 | (5) |
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177 | (36) |
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"Do I Know This Already?" Quiz |
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178 | (4) |
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182 | (1) |
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What Is Scope Management? |
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182 | (2) |
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Planning Scope Management |
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184 | (2) |
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Key Artifacts of Plan Scope Management |
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185 | (1) |
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185 | (1) |
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Requirements Management Plan |
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185 | (1) |
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Key Tools and Techniques of Plan Scope Management |
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185 | (1) |
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186 | (4) |
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Key Tools and Techniques of Collect Requirements |
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187 | (2) |
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Key Artifacts of Collect Requirements |
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189 | (1) |
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Requirements Documentation |
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189 | (1) |
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Requirements Traceability Matrix |
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190 | (1) |
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190 | (1) |
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Key Tools and Techniques of Define Scope: Product Analysis |
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190 | (1) |
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Key Artifact of Define Scope: Scope Statement |
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191 | (1) |
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The Work Breakdown Structure (WBS) |
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191 | (3) |
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Key Tool and Technique for Creating WBS: Decomposition |
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193 | (1) |
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Key Artifact of Creating the WBS: The Scope Baseline |
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194 | (1) |
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194 | (1) |
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195 | (2) |
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Agile Considerations for Scope Management |
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197 | (10) |
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198 | (1) |
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199 | (2) |
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Agile Prioritization Techniques |
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201 | (2) |
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Agile Consensus-Gathering Techniques |
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203 | (1) |
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Agile Estimation Techniques |
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204 | (1) |
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205 | (1) |
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205 | (1) |
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206 | (1) |
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207 | (1) |
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207 | (1) |
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207 | (1) |
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208 | (5) |
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Chapter 7 Project Schedule |
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213 | (42) |
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"Do I Know This Already?" Quiz |
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214 | (3) |
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217 | (1) |
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217 | (2) |
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Key Artifact: Schedule Management Plan |
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219 | (1) |
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219 | (1) |
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220 | (4) |
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Precedence Diagramming Method (PDM) |
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220 | (1) |
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221 | (1) |
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222 | (1) |
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223 | (1) |
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224 | (8) |
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226 | (1) |
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227 | (4) |
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The Advantages and Disadvantages of the Predictive Estimating Techniques |
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231 | (1) |
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The Predictive and Adaptive Estimating Methods |
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231 | (1) |
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Develop and Control the Schedule |
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232 | (14) |
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Key Artifacts in Developing the Schedule |
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232 | (1) |
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Key Tools for Developing the Schedule |
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233 | (1) |
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Resource Optimization Techniques |
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233 | (2) |
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Schedule Compression Techniques |
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235 | (1) |
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235 | (1) |
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Network Diagraming and the Critical Path Method (CPM) |
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236 | (3) |
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239 | (3) |
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242 | (2) |
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Comparing the Zero Method and the One Method |
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244 | (1) |
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244 | (1) |
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Monitoring and Controlling the Schedule |
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245 | (1) |
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Schedule Management Considerations for Agile |
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246 | (3) |
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247 | (1) |
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247 | (1) |
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248 | (1) |
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249 | (1) |
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249 | (1) |
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250 | (1) |
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250 | (5) |
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255 | (18) |
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"Do I Know This Already?" Quiz |
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255 | (4) |
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259 | (1) |
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259 | (4) |
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Other Cost Considerations |
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260 | (2) |
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Key Artifact of Plan Cost Management: Cost Management Plan |
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262 | (1) |
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262 | (1) |
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263 | (2) |
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Key Tools for Estimating Cost |
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263 | (1) |
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Estimating Methods: Predictive |
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264 | (1) |
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Estimating Methods: Adaptive |
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264 | (1) |
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264 | (1) |
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265 | (2) |
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Key Tool: Cost Aggregation |
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265 | (2) |
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Key Tool: Funding Limit Reconciliation |
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267 | (1) |
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267 | (1) |
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268 | (1) |
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268 | (1) |
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268 | (1) |
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269 | (4) |
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Chapter 9 Managing Resources and the Team |
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273 | (60) |
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"Do I Know This Already?" Quiz |
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275 | (4) |
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279 | (1) |
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Planning For and Acquiring Project Resources |
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279 | (9) |
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279 | (1) |
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279 | (1) |
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Estimate Activity Resources |
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280 | (1) |
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281 | (1) |
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281 | (1) |
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281 | (1) |
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282 | (1) |
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283 | (1) |
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284 | (1) |
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285 | (1) |
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285 | (1) |
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Resource Breakdown Structure (RBS) |
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286 | (1) |
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Responsibility Assignment Matrix (RAM) |
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286 | (1) |
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287 | (1) |
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288 | (11) |
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Characteristics of High-Performing Teams |
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288 | (1) |
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289 | (1) |
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289 | (1) |
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Drexler/Sibbet Team Performance Model |
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290 | (1) |
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Management Principles to Maximize Team Performance |
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291 | (4) |
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Techniques for Better Team Performance |
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295 | (4) |
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299 | (21) |
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299 | (3) |
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Where Leadership Is Needed on a Project |
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302 | (2) |
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304 | (1) |
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Establishing and Maintaining Vision |
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305 | (1) |
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306 | (1) |
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306 | (2) |
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308 | (1) |
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309 | (1) |
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310 | (3) |
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313 | (1) |
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313 | (1) |
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Recognizing the Value of Diversity, Equity, and Inclusion |
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314 | (1) |
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Keys to Better Project Leadership |
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315 | (3) |
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Servant Leadership Approach |
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318 | (2) |
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Special Project Situations |
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320 | (5) |
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Techniques for Challenging Project Team Situations |
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320 | (2) |
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Techniques for Leading Cross-Cultural Projects |
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322 | (1) |
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Techniques for Leading Virtual Projects |
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322 | (3) |
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325 | (2) |
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327 | (1) |
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327 | (1) |
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328 | (1) |
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328 | (5) |
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Chapter 10 Project Communications |
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333 | (28) |
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"Do I Know This Already?" Quiz |
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333 | (4) |
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337 | (1) |
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Plan Communications Management |
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337 | (12) |
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The Importance of Project Communications |
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338 | (2) |
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Key Tools and Techniques of Plan Communications Management |
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340 | (1) |
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340 | (2) |
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Communication Requirements Analysis |
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342 | (2) |
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344 | (1) |
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344 | (1) |
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Key Artifact: Communication Management Plan |
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345 | (4) |
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349 | (4) |
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349 | (1) |
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349 | (1) |
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Barriers and Enhancers of Communication |
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349 | (1) |
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Other Types of Communication |
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350 | (1) |
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Number of Communication Channels |
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350 | (2) |
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Creating Project Artifacts |
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352 | (1) |
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Guidelines for Facilitating Meetings |
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352 | (1) |
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353 | (1) |
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Agile Approach to Communication |
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354 | (2) |
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356 | (1) |
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356 | (1) |
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356 | (1) |
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356 | (5) |
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Chapter 11 Project Quality |
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361 | (30) |
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"Do I Know This Already?" Quiz |
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361 | (4) |
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365 | (1) |
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365 | (6) |
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365 | (1) |
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Five Levels of Increasing Effective Quality Management |
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366 | (1) |
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367 | (1) |
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Building Quality into Processes and Deliverables |
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367 | (2) |
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369 | (1) |
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Quality Control versus Quality Assurance |
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370 | (1) |
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Agile Approach to Quality Management |
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371 | (1) |
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371 | (4) |
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372 | (1) |
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Key Artifact: Quality Management Plan |
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373 | (1) |
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Key Artifact: Quality Metrics |
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373 | (1) |
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Key Tool and Technique: Cost of Quality |
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373 | (2) |
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375 | (1) |
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Key Tools and Techniques of Manage Quality |
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375 | (1) |
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Key Artifact of Manage Quality: Quality Report |
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375 | (1) |
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376 | (7) |
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Key Tool and Techniques of Control Quality |
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376 | (1) |
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376 | (1) |
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376 | (2) |
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378 | (1) |
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379 | (1) |
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379 | (3) |
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382 | (1) |
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382 | (1) |
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Checklist and Check Sheet |
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383 | (1) |
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383 | (2) |
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383 | (1) |
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384 | (1) |
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Precision versus Accuracy |
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384 | (1) |
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385 | (1) |
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386 | (1) |
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386 | (1) |
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386 | (1) |
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387 | (4) |
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Chapter 12 Project Procurement |
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391 | (28) |
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"Do I Know This Already?" Quiz |
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391 | (4) |
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395 | (1) |
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Plan Procurement Management |
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396 | (10) |
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Centralized vs. Decentralized Contracting |
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396 | (1) |
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396 | (1) |
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397 | (1) |
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Contracts in a Predictive Environment |
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397 | (3) |
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Contracts in an Adaptive Environment |
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400 | (1) |
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Key Tools and Techniques of Plan Procurement Management |
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401 | (1) |
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401 | (1) |
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Source Selection Analysis |
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402 | (2) |
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Key Artifacts of Plan Procurement Management |
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404 | (1) |
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Procurement Management Plan |
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404 | (1) |
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404 | (1) |
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404 | (1) |
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Procurement Statement of Work |
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405 | (1) |
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406 | (3) |
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Key Tools and Techniques of Conduct Procurement |
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407 | (1) |
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407 | (1) |
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407 | (1) |
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408 | (1) |
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Other Important Procurement Terms |
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408 | (1) |
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409 | (4) |
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Key Tools and Techniques of Control Procurement |
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410 | (1) |
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Performance Reviews and Inspections |
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410 | (1) |
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410 | (1) |
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Contract Change Control System |
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410 | (1) |
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411 | (1) |
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412 | (1) |
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413 | (1) |
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413 | (1) |
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413 | (1) |
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414 | (5) |
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419 | (42) |
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"Do I Know This Already?" Quiz |
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421 | (3) |
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424 | (1) |
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Uncertainty and Risk Management Overview |
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424 | (7) |
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Risk Definition and Sources of Risk |
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425 | (1) |
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426 | (1) |
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Threats and Opportunities |
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427 | (1) |
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Risk Classifications and Types |
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428 | (1) |
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Risk Appetite, Risk Threshold, and Risk Tolerance |
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429 | (2) |
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431 | (2) |
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Key Risk Management Artifacts |
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433 | (2) |
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433 | (1) |
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434 | (1) |
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Risk Identification and Analysis |
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435 | (10) |
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435 | (2) |
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Qualitative Risk Analysis |
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437 | (3) |
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Quantitative Risk Analysis |
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440 | (1) |
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441 | (1) |
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441 | (1) |
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442 | (1) |
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443 | (1) |
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444 | (1) |
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445 | (9) |
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Strategies for Addressing Threats |
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445 | (1) |
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Strategies for Addressing Opportunities |
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446 | (2) |
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Strategies for Addressing General Uncertainty |
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448 | (1) |
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Strategies for Addressing Ambiguity |
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449 | (1) |
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Strategies for Addressing Complexity |
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449 | (1) |
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449 | (1) |
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450 | (1) |
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451 | (1) |
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451 | (1) |
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Strategies for Addressing Volatility |
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452 | (1) |
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Other Risk Response Planning Notes and Terms |
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453 | (1) |
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Risk Response Implementation and Risk Monitoring |
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454 | (1) |
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Implementing Risk Responses |
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454 | (1) |
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454 | (1) |
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455 | (1) |
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455 | (1) |
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456 | (1) |
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457 | (4) |
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Chapter 14 Project Measurement |
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461 | (28) |
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"Do I Know This Already?" Quiz |
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462 | (3) |
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465 | (1) |
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465 | (1) |
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Performance Measurement and Monitoring and Controlling |
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465 | (4) |
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Effective Measurements and Metrics |
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465 | (3) |
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Monitoring and Controlling a Project |
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468 | (1) |
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Performance Tracking Tools and Artifacts |
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469 | (8) |
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470 | (2) |
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472 | (1) |
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472 | (1) |
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473 | (1) |
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474 | (1) |
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Stakeholder Satisfaction Measurements |
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474 | (1) |
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Business Value Measurements |
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475 | (1) |
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Other Performance Tracking Tools and Artifacts |
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476 | (1) |
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Earned Value Management (EVM) |
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477 | (6) |
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482 | (1) |
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483 | (1) |
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483 | (1) |
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483 | (1) |
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484 | (5) |
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Chapter 15 Closing a Project |
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489 | (16) |
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"Do I Know This Already?" Quiz |
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489 | (3) |
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492 | (1) |
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Reasons for Project Closure |
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492 | (2) |
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494 | (2) |
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495 | (1) |
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496 | (4) |
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498 | (2) |
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500 | (1) |
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500 | (1) |
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500 | (1) |
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500 | (5) |
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Chapter 16 More Things to Know |
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505 | (20) |
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"Do I Know This Already?" Quiz |
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506 | (3) |
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509 | (1) |
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509 | (5) |
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509 | (1) |
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Life Cycle and Development Approach |
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509 | (1) |
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510 | (1) |
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511 | (1) |
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511 | (1) |
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Tools, Methods, and Artifacts |
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511 | (1) |
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512 | (1) |
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512 | (1) |
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513 | (1) |
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Step 1 Select the Initial Development Approach |
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513 | (1) |
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Step 2 Tailor for the Organization |
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513 | (1) |
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Step 3 Tailor for the Project |
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513 | (1) |
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Step 4 Make Continuous Improvements |
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514 | (1) |
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Organizational Change Management |
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514 | (5) |
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515 | (1) |
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516 | (1) |
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Managing Change in Organizations: A Practice Guide |
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517 | (1) |
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517 | (1) |
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517 | (1) |
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518 | (1) |
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518 | (1) |
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519 | (1) |
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Summary of the Roles on a Project |
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519 | (1) |
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520 | (1) |
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520 | (1) |
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521 | (1) |
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521 | (4) |
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Chapter 17 Final Preparation |
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525 | (8) |
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525 | (4) |
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1 Read the Last Sentence First |
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526 | (1) |
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2 Learn to Pick Out Key Words and Phrases |
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526 | (1) |
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526 | (1) |
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527 | (1) |
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5 Recognize When Only One Option Addresses the Question |
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527 | (1) |
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6 Understand Predictive Versus Agile |
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527 | (1) |
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7 Understand Real-World Terminology Versus PMI Terminology |
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528 | (1) |
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8 Use the Correct Terminology in the Right Context |
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528 | (1) |
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9 Understand the Purpose of All Documents |
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528 | (1) |
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10 Follow All PMI Processes |
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529 | (1) |
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11 Be Aware of Other Considerations |
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529 | (1) |
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529 | (4) |
Appendix A Answers to the "Do I Know This Already?" Quizzes and Review Questions |
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533 | (46) |
Appendix B Project Management Professional (PMP) Cert Guide Exam Updates |
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579 | (18) |
Glossary of Key Terms |
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597 | (12) |
Index |
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609 | |
Online Elements |
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Appendix C Memory Tables |
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Appendix D Memory Tables Answer Key |
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Appendix E Study Planner |
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Glossary of Key Terms |
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