Von Hellens (computing and information technology, Griffith University, Australia) brings together recent qualitative research studies in enterprise-wide implementations. The collection is useful for students, academics, researchers, and IT practitioners who wish to gain a broad view of ERP implementation success and failure. The book provides relevant methodologies and recent empirical research findings in the area and includes sufficient background information for an understanding of each case. Annotation ©2004 Book News, Inc., Portland, OR (booknews.com)
