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El. knyga: Quality Assurance and Accreditation in Distance Education and e-Learning: Models, Policies and Research

(International Christian University, Japan), (Open Learning Consultant, Australia)

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"Drawing on the knowledge and experience of leading managers, practitioners and researchers, research and case studies, this book provides a unique and comprehensive analysis of Quality Assurance (QA) concepts, approaches, models, issues, practices and research in ODL and ICT worldwide. The book is global in scope and covers both the developed and developing world. It considers the theory, research and practice of policy-making and implementation in QA and accreditation, and also the institutional and cultural acceptability of QA as well as the areas regarded as problematic. With the growth of cross-border education, institutions must provide evidence of the quality of their courses, teaching, learning and management systems for national and international accreditation. This exposes them to rigorous external review and requires their conformity with national and international regulatory environments and benchmarks. It also increases their awareness of, and responsiveness to, national and global quality standards. This edited collection provides policy-makers, ODL researchers, and Higher Education administrators with an invaluable resource on QA and accreditation models and policies from around the World"-- Provided by publisher.

"Quality assurance (QA) in online and distance learning (ODL) is a contentious issue. Some argue that the same standards from face-to-face education should apply, while others say that ODL demands its own specific guidelines and standards. Some providersmay look upon QA as an imposition of corporatization and bureaucracy, while others see it as a means of establishing a culture of quality. With the growth of cross-border education, institutions must provide evidence of the worth of their services in order to be accredited. This exposes them to rigorous external review and requires conformity with national and international regulatory environments and benchmarks. Until now, however, there has been a lack of research-based literature to guide those looking to better understand the implementation of QA in ODL. Quality Assurance and Accreditation in Distance Education and E-learning explains what is involved in QA and accreditation in education in open, distance, dual-mode, and conventional universities in both the developed and the developing world. The book is edited and authored by experts with extensive international experience in ODL, e-learning, and QA who give careful consideration to the possibilities and challenges involved. Providing unique analysis of the concepts, approaches, models, issues, practices, theory and research, this book is an invaluable guide for all policy-makers, managers, practitioners, and researchers in the field"-- Provided by publisher.

Quality assurance (QA) in open and distance learning (ODL) can be a contentious issue. Some argue that it should be judged by the same criteria and methods as face-to-face education, while others claim that it is so different in its organization, enrolments and operations that conventional QA mechanisms cannot apply. Some advocate the use of specific guidelines and standards for e-learning; others believe that, regardless of the technology, the basic principles of quality teaching and learning should apply. Providers who have enjoyed freedom from external scrutiny may resist attempts at external regulation and auditing and look upon QA as yet another imposition of corporatization and bureaucracy on education. Others see it as a means of establishing a culture of quality, self-reflection and self-improvement.

There is little research-based literature to guide policy-makers, managers and practitioners in applying QA in education and training to ensure the right balance is found between accountability and autonomy, as well as assuring quality for the time and costs involved. In this respect, Quality Assurance and Accreditation in Distance Education and e-Learning is a book that is long overdue. It explains what is involved in QA and accreditation in education. It describes and analyzes applications of these practices in open, distance, dual-mode and conventional universities throughout Europe, North America, Africa, and the Asia-Pacific, looking at open schooling, e-learning in conventional schools, non-formal adult and community education, and corporate and small-to-medium enterprises.

Quality Assurance and Accreditation in Distance Education and e-Learning is edited and authored by experts with extensive international experience in ODL, e-learning and QA who give careful consideration to the possibilities and challenges involved. The book will be an invaluable guide for all policy-makers, managers, practitioners and researchers in the field.

Recenzijos

"The book that Jung and Latchem pulled together provides much-needed discussion on just what quality assurance in distance education is. It also provides conceptual organizational models and practical strategies for continually working towards quality improvement and for transparently tracking and documenting outcomes. Most importantly, this book finally brings quality assurance from being a lofty ideal into the realm of practical discussion." The International Review of Research in Open and Distance Learning

"With its in-depth, cogent examination of structure and organization of worldwide distance education systems, this book can serve as an effective teaching resource, as well as an invaluable reference for administrators and policy-makers. Undoubtedly, it will prove to be an enlightening and useful contribution to the field of distance learning." Educational Technology

"This volume makes a valuable contribution to the growing body of assessment-related work in this area, and as it is co-edited by two well regarded researchers, we can be assured that it includes authors whose chapters have been carefully vetted. The books organization presents an effective topical sequence, with chapters focusing on assessment-related issues in specific contexts- higher education, online education, international, regional, types of institutions, specific institutions, consortia, and corporations- then finishing with a broader discussion of quality assurance in the final chapters to nicely pull the entire body of work together. This approach allows the reader to be selective in choosing those chapters most relevant to their particular organizational setting, though all should be sure to absorb the beginning and ending chapters to gain an overall perspective."Dr Michael Beaudoin, University of New England

"In terms of content, this instructive, inspiring, and rich book can be considered as a platform and even a complementary work for current and future research on QA in ODL. The present book as a roadmap of research on QA in different ODL settings, and as a guide, promising that regardless of activities reported here, there will be many opportunities and new horizons for the development of interesting projects covering a broad range of QA topics through a variety of research approaches, has taken a successful step towards such a development in theory and practice, though in effect, it leans somewhat toward the side of practice. I believe that reading such a valuable quality work will be of interest and benefit for researchers, students, professors, managers, authorities, policy makers and decision makers, practitioners, and, above all, end-users of services provided through ODL." Dr A. Isfandyari-Moghaddam, Islamic Azad University

List of Tables and Figures
xi
Foreword xiii
Preface xvii
Acknowledgements xxiii
1 Quality Assurance and Accreditation in Higher Education
1(12)
Denise Chalmers
Shannon Johnston
2 Quality Assurance and Accreditation in Open and Distance Learning
13(10)
Colin Latchem
Insung Jung
3 International and Regional Quality Assurance and Accreditation
23(11)
Colin Latchem
Anuwar Ali
4 Quality Assurance in Asian Open and Distance Learning
34(14)
Insung Jung
5 Quality Assurance for Distance Education in Sub-Saharan Africa
48(10)
Sarah Hoosen
Neil Butcher
6 Quality Assurance and Accreditation in the United States and Canada
58(11)
Nancy K. Parker
7 Quality Assurance and Accreditation for Distance Education in the United Kingdom
69(10)
Denise Kirkpatrick
8 Quality Assurance Policies and Guidelines in European Distance and e-Learning
79(12)
Ulf-Daniel Ehlers
9 Quality Assurance Policies and Guidelines for Distance Education in Australia and New Zealand
91(11)
Yoni Ryan
Mark Brown
10 Quality Assurance in Open Universities
102(11)
Asha Kanwar
Kate Clarke
11 Quality Assurance in a Mega-University: Universitas Terbuka
113(11)
Tian Belawati
Aminudin Zuhairi
I.G.A.K. Wardani
12 Quality Assurance in a Consortium: Open Universities Australia
124(12)
Teresa De Fazio
John Ketonen
Michael Crock
13 Quality Assurance in Regional Dual-Mode Universities: The University of the South Pacific and The University of the West Indies
136(15)
Rajesh Chandra
Dianne Thurab-Nkhosi
Stewart Marshall
14 Conducting an External Institutional Quality Review: The Palestinian Al-Quds Open University
151(11)
Kathleen Matheos
15 Lowering the Cost and Increasing the Effectiveness of Quality Assurance: COL RIM
162(11)
Geoff Plimmer
Willie Clarke-Okah
Caroline Donovan
Winsome Russell
16 Quality Assurance in Open Schooling: National Institute of Open Schooling, India, and Open Junior Secondary School, Indonesia
173(11)
Sanjaya Mishra
Sitanshu S. Jena
Arief S. Sadiman
17 Assuring Quality in School Digital Ecosystems
184(12)
Michael Gaffney
18 So Few Lessons Learned? Quality Assurance in the Global Telecentre Movement
196(12)
Richard Fuchs
19 Quality Assurance in e-Learning for European Small-to-Medium Enterprises
208(11)
Torstein Rekkedal
20 Quality Assurance for e-Learning in the South Korean Corporate Sector
219(12)
Cheolil Lim
21 Competencies and Quality Assurance in Distance and e-Learning
231(13)
Insung Jung
Colin Latchem
22 Learners' Perceptions and Opinions of Quality Assurance
244(11)
Insung Jung
23 Concluding Remarks: Quality Matters
255(15)
Insung Jung
Colin Latchem
List of Contributors 270(4)
Index 274
Insung Jung is Professor of Education, Media and Society at the International Christian University in Tokyo.

Colin Latchem is an Australian researcher, writer and consultant in open and distance learning.