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Quality-I Is Safety-ll: The Integration of Two Management Systems [Minkštas viršelis]

(Aviation Consultant)
  • Formatas: Paperback / softback, 194 pages, aukštis x plotis: 234x156 mm, weight: 408 g, 27 Illustrations, black and white
  • Serija: Developments in Quality and Safety
  • Išleidimo metai: 24-Oct-2016
  • Leidėjas: CRC Press Inc
  • ISBN-10: 1498786073
  • ISBN-13: 9781498786072
  • Formatas: Paperback / softback, 194 pages, aukštis x plotis: 234x156 mm, weight: 408 g, 27 Illustrations, black and white
  • Serija: Developments in Quality and Safety
  • Išleidimo metai: 24-Oct-2016
  • Leidėjas: CRC Press Inc
  • ISBN-10: 1498786073
  • ISBN-13: 9781498786072
Working with both quality management and safety management in aviation, Andonov realized that improving one was always at the expense of the other. He explains the fundamental misunderstanding that experts in both fields carry about quality and safety, and shows how to integrate them into a single system. His treatment is very practical, with theory mentioned only as background. He covers the system, quality-I, safety-I, the natural connection between quality and safety, safety-II, diagrams and companies, safety-II and resilience engineering, the future of the quality management system and safety management system, and an integrated standard for the quality management system and safety management system. Annotation ©2017 Ringgold, Inc., Portland, OR (protoview.com)

This book is dealing with the present and future situation with Quality and Safety Management Systems (QMS and SMS). It presents new ideas, points to the basic misunderstandings in the two management systems, and covers a wide range of industries, as well as providing a practical assesment of scientific theory. It explans the fundamental misunderstanding of what Quality and Safety is from a practical point of view and how to improve them by integrating the two systems from the perspective that Quality-I is Safety-II.

Recenzijos

"Sasho Andonovs book, Quality-I is Safety-II The Integration of Two Management Systems is a fascinating and important read in our complicated time in which the writer gives a very clear picture to unveil a significant definition of both Safety and Quality in sensitive contexts such as aviation. Safety and Quality, as Sasho correctly puts it forward, go hand in hand and the quality profession practice traced back to the ancient Egyptians and the building of the pyramids gives birth to new approaches not intrinsically associated with craftsmanship." Vahid Norouzalibeik, PacAvi Group, USA

Preface ix
Author xiii
List of Abbreviations and Acronyms
xv
1 The System
1(18)
1.1 Introduction
1(3)
1.2 Context of the System Assessment
4(2)
1.3 Probability and Statistics
6(3)
1.4 Humans
9(3)
1.5 Equipment
12(2)
1.6 Procedures
14(2)
1.7 Changes in the System
16(2)
1.8 Top Management and Systems
18(1)
2 Quality-I
19(36)
2.1 Introduction
19(2)
2.2 Definitions and Clarifications of Quality
21(2)
2.3 Quality and Its Characteristics
23(1)
2.4 Measuring Quality
24(11)
2.4.1 Measuring the Quality of the Product
25(5)
2.4.2 Measuring the Quality of the System
30(5)
2.5 Misunderstanding Quality
35(7)
2.5.1 Example 1
36(2)
2.5.2 Example 2
38(3)
2.5.3 Example 3
41(1)
2.6 Producing Good Quality
42(1)
2.7 Building Good QMS
43(2)
2.8 Concept of QC and QA
45(5)
2.8.1 Quality Control
46(2)
2.8.2 Quality Assessment
48(2)
2.9 The Quality Manager
50(2)
2.10 The Quality Manual
52(3)
3 Safety-I
55(42)
3.1 Introduction
55(1)
3.2 Definitions of Safety
56(1)
3.3 Management of Safety-I
57(2)
3.4 Definitions and Clarifications of Risk
59(2)
3.5 Risk to Humans, Equipment, and Organizations
61(5)
3.6 Bow Tie Methodology
66(5)
3.7 Absolute Safety and ALARP
71(4)
3.8 Accidents and Incidents
75(4)
3.9 Misunderstanding Safety
79(3)
3.9.1 Example 1
80(1)
3.9.2 Example 2
81(1)
3.10 Producing a Good SMS
82(12)
3.10.1 Safety Policy
84(2)
3.10.2 Safety Objectives
86(1)
3.10.3 Safety Risk Assessment
87(2)
3.10.4 Safety Assurance
89(3)
3.10.5 Safety Promotion
92(2)
3.11 The Safety Manager
94(2)
3.12 The Safety Manual
96(1)
4 The Natural Connection between Quality and Safety
97(18)
4.1 Introduction
97(1)
4.2 Commonalities between Quality and Safety
98(13)
4.2.1 The Nuclear Industry
98(2)
4.2.2 The Oil and Petroleum Industry
100(4)
4.2.3 Aviation
104(2)
4.2.4 Medicine and the Pharmaceutical Industry
106(3)
4.2.5 The Food Industry
109(1)
4.2.6 The Maritime Industry
110(1)
4.3 Differences between Quality and Safety
111(4)
5 Safety-II
115(14)
5.1 Deficiencies in Safety-I
115(3)
5.2 Theory behind Safety-II
118(2)
5.3 Discussing Safety-I and Safety-II
120(1)
5.4 Failure or Success
121(2)
5.5 Taguchi Quality Loss Function
123(2)
5.6 Safety-II and Reliability
125(4)
6 Diagrams and Companies
129(10)
6.1 Life Diagram
129(3)
6.2 Economy-Safety Diagram
132(2)
6.3 Process Diagram
134(5)
7 Safety-II and Resilience Engineering
139(34)
7.1 Introduction
139(1)
7.2 RE Theory
140(4)
7.3 RE and Design of Equipment
144(5)
7.4 RE and Human Resources
149(4)
7.5 Resonance in the Systems
153(2)
7.6 Functional Resonance Accident Model
155(8)
7.6.1 FRAM Theory
155(2)
7.6.2 How Does FRAM Work?
157(6)
7.7 RE in Practice
163(2)
7.8 Creating Safety-II Using RE
165(2)
7.9 But...
167(6)
8 The Future of the Quality Management System and Safety Management System
173(4)
8.1 Introduction
173(1)
8.2 Integration of QMS and SMS
174(3)
9 An Integrated Standard for the Quality Management System and Safety Management System
177(8)
9.1 Introduction
177(1)
9.2 Why a Standard?
178(2)
9.3 Integration in Other Areas
180(1)
9.4 How to Proceed Today?
181(1)
9.5 Benefits
181(4)
10 Final Words
185(4)
Index 189
Sasho Andonov is Senior Instructor EASA in Aeronautical Engineering Department in Military Technology College in Muscat, Oman. He is an Engineer in Electronics and Telecommunications and earned a Master Degree in Metrology and Quality Management at Ss. Cyril and Methodius University in Skopje, Macedonia. Sasho has 20 years of experience in aviation, especially in the area of ATM/CNS, Quality and Safety Management and 10 years of experience in standardization and accreditation. He is a member of the Technical Board in the electro-technics, information technology, and telecommunications area of the Institute of Standardization of Republic of Macedonia and a member of the Sectors Committee for electrics, electronics and electrical machines of the Institute of Accreditation of Republic of Macedonia. Sasho has contributed on 9 international conferences and symposiums with his papers, mostly in area of satellite navigation, calibration, and safety and quality management.