Acknowledgments |
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ix | |
Introduction |
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xiii | |
Part I: Being Indie in a Big-Box World |
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1 | (60) |
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1 Standing Out among the Crowd |
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3 | (6) |
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6 | (3) |
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2 Stepping Outside Your Comfort Zone |
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9 | (12) |
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Habits of Successful Retailers |
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14 | (5) |
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19 | (2) |
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3 Leaning on Outside Organizations |
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21 | (18) |
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Getting Involved with Outside Organizations |
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22 | (7) |
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Benefits That Organizations May Offer |
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29 | (4) |
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33 | (6) |
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4 Identifying Your Unique Store Story |
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39 | (22) |
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Creating an Inventory Assortment That Stands Out |
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41 | (3) |
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Unique Traits of Your Store |
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44 | (7) |
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General Interview Questions for Potential Employees |
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51 | (4) |
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55 | (6) |
Part II: Practical Steps to Increase Your Store Visibility and Sales* |
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5 Sourcing Products Through Trade Shows and the Internet |
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61 | (28) |
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Benefits of Sourcing as a Retailer |
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62 | (8) |
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70 | (2) |
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Understanding the Value of Trade Shows |
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72 | (5) |
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Managing Orders Placed at Shows |
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77 | (3) |
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Using Online Sourcing Platforms |
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80 | (6) |
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86 | (3) |
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6 Buying for Customers Versus Yourself |
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89 | (18) |
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Understanding the Basics of Retail Math |
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90 | (5) |
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Introducing Customer Feedback for Inventory Management |
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95 | (4) |
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Using Point-of-Sale Software to Help Manage Inventory |
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99 | (3) |
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102 | (5) |
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107 | (26) |
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Introducing and Managing Store Events |
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108 | (9) |
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Highlighting Inventory Through Displays |
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117 | (6) |
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Using Modern Technology in Your Store |
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123 | (3) |
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Identifying Whether Mobile Commerce Matters |
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126 | (2) |
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128 | (5) |
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8 Applying Press and Marketing to Your Business |
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133 | (18) |
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Using E-mail to Communicate Store Messages |
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141 | (3) |
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Using the Internet as a Marketing Platform |
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144 | (2) |
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Resources Every Independent Retailer Should Know About |
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146 | (2) |
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148 | (3) |
Part III: Making a Mark in the Economy |
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151 | (54) |
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9 Making Your Presence Online |
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153 | (24) |
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154 | (10) |
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Social Media in Today's Retail Marketplace |
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164 | (11) |
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175 | (2) |
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10 Taking Part in Shop-Local Initiatives |
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177 | (12) |
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Understanding Buy-Local Campaigns |
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178 | (5) |
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Finding Success Through Small-Business Saturday |
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183 | (2) |
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Introducing Commerce and Charity |
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185 | (1) |
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186 | (3) |
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11 A Crystal Ball for Independent Retailers |
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189 | (16) |
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The Future of Independent Retail |
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190 | (4) |
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The Future Beyond Technology |
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194 | (3) |
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When Retail Isn't in Your Future |
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197 | (3) |
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Parting Words from Jason Prescott |
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200 | (2) |
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Parting Words from Nicole Leinbach Reyhle |
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202 | (1) |
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203 | (2) |
Appendix A: Resources for Independent Retailers |
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205 | (14) |
Appendix B: Common Retail Terms and Definitions |
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219 | (18) |
Noes |
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237 | (6) |
Index |
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243 | |