The author |
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xi | |
Series editors |
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xiii | |
Series preface |
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xv | |
Preface |
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xvii | |
Acknowledgments |
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xxi | |
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xxiii | |
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xxv | |
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Part One Understanding risk management |
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1 | (52) |
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1 The role of risk management for meetings and events |
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3 | (21) |
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3 | (1) |
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Risk, management, and risk management |
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4 | (3) |
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The role and scope of events |
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7 | (4) |
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The role and scope of event management |
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11 | (6) |
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The integration of risk management and event management |
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17 | (3) |
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20 | (1) |
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21 | (1) |
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Practical risk management exercise |
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21 | (1) |
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22 | (1) |
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22 | (2) |
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2 The risk management process, tools, and techniques |
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24 | (29) |
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24 | (1) |
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The risk management process |
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25 | (10) |
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The tools and techniques for effective risk management |
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35 | (12) |
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47 | (1) |
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48 | (1) |
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Practical risk management exercise |
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48 | (2) |
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50 | (2) |
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52 | (1) |
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Part Two The scope of risk management |
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53 | (102) |
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3 Legal and ethical compliance |
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55 | (25) |
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55 | (1) |
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56 | (3) |
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Contracts and other legal documents |
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59 | (3) |
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Statutory and regulatory obligations |
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62 | (8) |
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70 | (2) |
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72 | (4) |
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76 | (1) |
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77 | (1) |
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Practical risk management exercise |
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77 | (1) |
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77 | (2) |
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79 | (1) |
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80 | (23) |
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80 | (1) |
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81 | (8) |
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89 | (4) |
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Occupational health and safety |
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93 | (6) |
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99 | (1) |
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100 | (1) |
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Practical risk management exercise |
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100 | (1) |
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101 | (1) |
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101 | (2) |
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5 Loss prevention and security |
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103 | (24) |
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103 | (1) |
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103 | (3) |
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Contingency and continuity planning |
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106 | (2) |
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Risk financing and insurance |
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108 | (4) |
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112 | (11) |
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123 | (1) |
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124 | (1) |
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Practical risk management exercise |
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124 | (1) |
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125 | (1) |
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125 | (2) |
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127 | (28) |
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127 | (1) |
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128 | (1) |
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129 | (5) |
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134 | (4) |
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138 | (2) |
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140 | (2) |
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142 | (4) |
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146 | (3) |
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149 | (1) |
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150 | (1) |
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Practical risk management exercise |
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151 | (1) |
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151 | (1) |
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152 | (3) |
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Part Three Organizational safeguards |
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155 | (82) |
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7 Administrative safeguards |
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157 | (27) |
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157 | (1) |
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158 | (4) |
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162 | (5) |
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Human resources management |
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167 | (6) |
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173 | (5) |
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178 | (2) |
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180 | (1) |
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181 | (1) |
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Practical risk management exercise |
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181 | (1) |
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181 | (2) |
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183 | (1) |
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184 | (28) |
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184 | (4) |
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Communications management |
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188 | (11) |
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199 | (5) |
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204 | (4) |
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208 | (1) |
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209 | (1) |
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Practical risk management exercise |
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210 | (1) |
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210 | (1) |
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211 | (1) |
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212 | (25) |
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212 | (1) |
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213 | (5) |
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218 | (4) |
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222 | (5) |
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227 | (3) |
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230 | (2) |
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232 | (1) |
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233 | (1) |
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Practical risk management exercise |
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233 | (1) |
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233 | (2) |
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235 | (2) |
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Part Four Operational safeguards |
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237 | (74) |
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239 | (25) |
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239 | (2) |
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241 | (5) |
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Designing the environment |
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246 | (4) |
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Food and beverage service |
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250 | (4) |
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254 | (3) |
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257 | (3) |
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260 | (1) |
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261 | (1) |
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Practical risk management exercise |
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262 | (1) |
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262 | (1) |
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263 | (1) |
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264 | (24) |
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264 | (1) |
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264 | (6) |
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Site planning and development |
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270 | (2) |
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Infrastructure management |
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272 | (8) |
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280 | (3) |
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283 | (1) |
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284 | (1) |
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Practical risk management exercise |
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284 | (2) |
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286 | (1) |
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287 | (1) |
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288 | (23) |
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288 | (1) |
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Attendee and participant management |
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289 | (6) |
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Crowd management and control |
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295 | (9) |
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Attendee care and comfort |
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304 | (2) |
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306 | (1) |
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307 | (1) |
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Practical risk management exercise |
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308 | (1) |
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308 | (1) |
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309 | (2) |
Appendix A Event concept worksheet |
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311 | (1) |
Appendix B Risk register worksheet |
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312 | (1) |
Appendix C Site inspection checklist |
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313 | (3) |
Appendix D Security plan worksheet |
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316 | (2) |
Appendix E Sample instructions for security personnel |
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318 | (2) |
Appendix F Emergency plan worksheet |
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320 | (5) |
Appendix G Disaster preparedness supply kits |
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325 | (4) |
Appendix H Sample change order form |
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329 | (1) |
Appendix I Radio protocol |
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330 | (2) |
Appendix J Sample contact list |
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332 | (1) |
Appendix K Sample incident report form |
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333 | (2) |
Appendix L Stakeholder analysis worksheet |
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335 | (1) |
Appendix M Site plan worksheet |
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336 | (1) |
References |
|
337 | (10) |
Index |
|
347 | |