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Scenarios and Information Design: A User-Oriented Practical Guide [Minkštas viršelis]

(University of Texas at Austin, USA),
  • Formatas: Paperback / softback, 192 pages, weight: 300 g
  • Serija: Chandos Information Professional Series
  • Išleidimo metai: 31-Mar-2006
  • Leidėjas: Chandos Publishing (Oxford) Ltd
  • ISBN-10: 1843340615
  • ISBN-13: 9781843340614
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 192 pages, weight: 300 g
  • Serija: Chandos Information Professional Series
  • Išleidimo metai: 31-Mar-2006
  • Leidėjas: Chandos Publishing (Oxford) Ltd
  • ISBN-10: 1843340615
  • ISBN-13: 9781843340614
Kitos knygos pagal šią temą:
Developers of digital media require new skills in information design. Information designers developing web sites, software or online system interfaces, games and other digital media often overlook critical steps to ensure the usability of their product. Scenarios and Information Design introduces readers to both the theory and practice of the use of scenarios to create usable information spaces. Through practical applications, such as step-by-step guidelines for scenario development and case studies with analysis tools, the book outlines crucial steps to develop user and use scenarios to achieve competencies for and tools to implement prescribed tasks for user-oriented information design.
List of figures and tables ix
About the authors xi
1 Introduction and overview 1
Why do we need scenarios for information system design?
1
What are scenarios?
3
Scenario-less planning: what can go wrong?
5
The structure of the book
6
References
10
PART 1 PRACTICAL THEORIES
2 Framework and fundamentals
13
Purpose of the system and formation of the design team
13
Identify user groups
18
Identify user groups' environments
20
Methods for identifying users and their environments
21
Other considerations for identifying users and their environments
26
New human activities: training and education
29
Summary
31
Reference
31
3 Organizational cultures: ecological and cognitive approaches
33
Organizations defined
33
How to 'read' the client organization
35
Ecology of organizations
38
Real-world examples and analysis
39
Understanding organizations using ethnographic research tools
40
Observation as a data-gathering method
42
Interviews with members of the client organization
45
Focus groups as a way to gather data
47
Use of case studies
49
Sense-making as a cognitive tool to understand organizations
50
Summary
52
References
52
4 Communicating with stakeholders
55
Know who should get involved
55
Advisory committee
57
Management committee
57
Keeping them informed
59
Providing a space for interaction
65
Keeping plans and ideas secure
67
Tracking progress
68
Summary
70
References
71
PART 2 THEORETICAL PRACTICES
5 Managing scenario design projects and knowledge
75
What is management?
75
Who and what will be managed?
76
Strategic planning and goal setting
78
Project management principles
82
Knowledge management defined, again
85
Managing project knowledge
87
Summary
90
References
90
6 Presentations of ideas
93
Knowledge community
93
Types of stakeholders
96
Appropriate technologies for stakeholders and the design team
102
What strategies will work?
110
Summary
111
References
112
7 Life cycle of ideas
113
Ideas and knowledge
113
Ideas and documents
114
Ideas and assets
116
Reasons for idea management
119
Pre-project preparation
124
During-project development
127
Post-project management
129
Summary
131
References
131
8 Documentation and prototyping
133
What is a prototype?
135
Setting standards for prototyping
136
Documentation of stakeholder studies and system development
138
Approaches to prototyping in system design
144
Summary
152
References
153
9 Scenarios and information design: a summary
155
Practical theories
155
Theoretical practices
158
Conclusion
162
References
163
Appendix: Use of scenarios in information design - a checklist 165
Complete references 171
Index 177


Dr Mary Lynn Rice-Lively is Associate Dean of the School of Information, University of Texas at Austin, USA, and has worked in library and information services for over 25 years. Dr Hsin-Liang Chen is based at the School of Information, University of Texas at Austin, USA. He teaches courses in multimedia design and human information interaction.