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El. knyga: Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom

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  • Formatas: EPUB+DRM
  • Išleidimo metai: 16-Apr-2014
  • Leidėjas: John Wiley & Sons Inc
  • Kalba: eng
  • ISBN-13: 9781118868447
Kitos knygos pagal šią temą:
  • Formatas: EPUB+DRM
  • Išleidimo metai: 16-Apr-2014
  • Leidėjas: John Wiley & Sons Inc
  • Kalba: eng
  • ISBN-13: 9781118868447
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Do you aspire to be a more effective leader who guides your team or organization to higher levels of lasting success? Would you like to look forward to each day and know that you are having a positive impact on the world around you?

This is possible for everyone, regardless of your title or position. In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although its not an easy process, it is a worthwhile one.

By making a shift in your approach to leadership, you can become a highly effective leader who enjoys your work and makes the world a better place. The shift is simply a matter of gradually becoming more focused on how you can serve others and increase your capacity to do so. Being an extraordinary leader does not require a MBA or PhD. The reality is that anyone can be a great leader.

Author Matt Tenney has survived and thrived in situations where most people would have been quickly broken. In Serve to Be Great, he offers his life experiences and unique insights to help leaders apply the powerful principles of servant leadership. Servant leaders are not weak or timid. Motivated by the aspiration to serve, they achieve true power by empowering others to achieve excellence.

This is a practical guide to becoming a leader people want to follow. By shifting focus from short-term gain to serving others, leaders can create great workplace cultures that deliver superior, long-term results. Serve to Be Great is the perfect playbook for realizing the ultimate in personal and business success.

In keeping with the spirit in which Serve to Be Great was written, all author proceeds from the sale of the book will be donated to charity.
Foreword xv
Jon Gordon
Introduction xix
Part 1 MY JOURNEY FROM PRISONER TO MONK TO SOCIAL ENTREPRENEUR
1(28)
1 My Greatest Failure
3(10)
Finding Opportunity in Disaster
8(5)
2 From Selfish to Servant
13(16)
The Practice That Changed My Life
20(1)
What If Businesses Operated in This Way?
21(1)
The Power of Servant Leadership
22(3)
The Essence of Leadership
25(1)
Serving by Helping Organizations Develop Extraordinary Leaders
26(3)
Part 2 SERVE TO BE GREAT: THE BUSINESS CASE
29(60)
3 Winning the War for Talent
31(10)
Attracting Top Talent
36(1)
Fully Engaged People
37(2)
Improving Retention
39(2)
4 Creating a Highly Innovative Culture
41(16)
Linking Innovation Directly to Profit
41(6)
What Does Being Innovative Actually Mean?
47(2)
Building a Highly Innovative Culture
49(3)
Why Serving and Caring for People Results in a Highly Innovative Culture
52(5)
5 Delivering World-Class Customer Service
57(14)
Quantifying the ROI in Customer Service
61(2)
How Great Leaders Inspire World-Class Customer Service
63(3)
Developing Employees Who Wow Your Customers
66(5)
6 Why Serving Others Is a Highly Effective Marketing Tactic
71(18)
Smarter, More Enjoyable Marketing
78(3)
Marketing with the Spirit of Service
81(8)
Part 3 MAKING THE SHIFT: BECOMING THE ULTIMATE LEADER
89(74)
7 Making Serving a Habit
91(14)
An Easy Way to Jump in to the Top 1 Percent
93(2)
Action Is Most Important
95(1)
The Habit of Serving Others
96(3)
The Little Things Matter
99(2)
What a Teenager Dying of Cancer Taught Me about Leadership
101(4)
8 Grow by Empowering Others
105(16)
Empowered People Equal Better Results
107(2)
Empowering Others Helps Us Become the Ultimate Leaders
109(12)
9 Inspire Greatness
121(18)
Start with Why
123(2)
The Gift of Inspiration
125(4)
Values That Inspire and Guide the Way
129(2)
Character That Inspires
131(1)
True Greatness
132(4)
Self-Sacrifice: The Ultimate Test of Character
136(3)
10 Measuring the Right Things
139(10)
Measuring the Intangibles in Business
140(2)
Be Goals versus Do Goals
142(7)
11 Becoming the Ultimate Leader
149(14)
Becoming the Ultimate Leader Is Enjoyable
154(2)
Staying Cool under Pressure
156(1)
The Ultimate Tool for Becoming the Ultimate Leader
157(3)
Making a Profit While Making a Difference
160(3)
Afterword 163(2)
Author's Note 165(2)
Serve Your Team 167(2)
Connect with Matt 169(2)
About the Author 171(2)
Acknowledgments 173(4)
Appendix: A Quick Start Guide to Mindfulness Training 177(4)
Notes 181(6)
Index 187
MATT TENNEY is an international keynote speaker, a trainer, and a consultant with the prestigious Perth Leadership Institute, whose clients include numerous Fortune 500 companies. He works with companies, associations, universities, and nonprofits to develop highly effective leaders who achieve lasting success by focusing on serving and inspiring greatness in the people around them. Matt envisions a world where the vast majority of people realize that effectively serving others is the key to true greatness. When hes not traveling for speaking engagements, he can often be found in Nashville, TN.