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Should You Believe Wikipedia?: Online Communities and the Construction of Knowledge [Kietas viršelis]

4.00/5 (93 ratings by Goodreads)
(Georgia Institute of Technology)
  • Formatas: Hardback, 272 pages, aukštis x plotis x storis: 205x135x20 mm, weight: 380 g, Worked examples or Exercises
  • Išleidimo metai: 03-Feb-2022
  • Leidėjas: Cambridge University Press
  • ISBN-10: 1108490328
  • ISBN-13: 9781108490320
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 272 pages, aukštis x plotis x storis: 205x135x20 mm, weight: 380 g, Worked examples or Exercises
  • Išleidimo metai: 03-Feb-2022
  • Leidėjas: Cambridge University Press
  • ISBN-10: 1108490328
  • ISBN-13: 9781108490320
Kitos knygos pagal šią temą:
As we interact online we are creating new kinds of knowledge and community. How are these communities formed? How do we know whether to trust them as sources of information? In other words, Should we believe Wikipedia? This book explores what community is, what knowledge is, how the internet facilitates new kinds of community, and how knowledge is shaped through online collaboration and conversation. Along the way the author tackles issues such as how we represent ourselves online and how this shapes how we interact, why there is so much bad behavior online and what we can do about it. And the most important question of all: What can we as internet users and designers do to help the internet to bring out the best in us all?

As we interact online, we create new kinds of community and knowledge. How are these communities formed? How do we know whether to trust them as sources of information? What can we as internet users and designers do to help the internet to bring out the best in us all?

Recenzijos

'This book reminds us of conversations we're not having about online life - with family, friends, with our political representatives - because we don't know where to start. The Internet seems so opaque, that we don't know to get traction on our concern that it no longer serves our human needs. This welcome volume suggests entry points for designers and users - to start those necessary conversations about how to make online life serve our emotional and social purposes. Both scholarly and down-to-earth, filled with compelling examples, it is a textbook for classrooms, dinnertables, and policy discussions.' Sherry Turkle, MIT,  Author of The Empathy Diaries, Reclaiming Conversation, Alone Together, and Life on the Screen 'Should you believe Wikipedia? is an extremely useful book about the positive aspects of life online: supportive online communities, social construction of knowledge, online collaboration, the ways online communities can create and harvest social capital, how to safely and productively use Wikipedia, and more. With so much news and speculation about what is wrong about life online, this book from an OG participant and academic expert is a welcome and well-documented argument for all the good things life online can do. I would give it to every high school graduate.' Howard Rheingold, Author of Net Smart and The Virtual Community 'Simply brilliant! Bruckman brings together abstract, sociological and psychological perspectives to articulate a science of online community design. Should You Believe Wikipedia? combines practical skills and theoretical understanding to implement and evaluate the social platforms of the future. This work sets the bar for what students of human-computer interaction need to understand and do to address the societal challenges brought by the ubiquity of online interactions.' Keith N. Hampton, Department of Media and Information, Michigan State University 'From its birth, Amy Bruckman has understood and explained the Net. This book, both practical and theoretical, offers the most mature account that we have of how community online gets made and corrupted. At a moment when the hope of the Internet has faded for so many, this clear and powerful work gives us at least a path back, and a reason to pursue it.' Lawrence Lessig, Harvard Law School 'Ultimately, the effect of reading Should You Believe Wikipedia? is like spending time with the smartest person you know. Bruckman is an excellent guide, and weaves together concepts from diverse sources into a coherent whole In this excellent volume, Bruckman provides the background, philosophical tools, and encouragement to allow us to work towards a better world, and that is a gift in itself.' Andrew D. Miller, Computer Supported Cooperative Work 'Educators interested in developing inclusive, socially just online learning experiences that are also informed by Internet culture and social institutions would not go wrong with Should You Believe Wikipedia? Online Communities and The Construction of Knowledge as a place to start.' Naomi Barnes, Postdigital Science and Education ' the book is well organized and well sourced, showing how immersed Bruckman is in her research about knowledge construction online Highly recommended.' S. Marks, Choice 'Bruckman's book is a useful place to start for any educator looking to better understand how cultural and social aspects of the Internet affect how knowledge moves, is stifled, amplified, misinterpreted, and developed in online space.' Naomi Barnes, Postdigital Science and Education ' Amy Bruckman essentially brings together her thinking on the potential in social creation of knowledge, pitfalls to watch out for, ways to invent through online resources, and developers' responsibilities [ It] will enlighten general readers who have seen none of the dozens of books and articles recently published on peer communities.' Avon J. Murphy, Society for Technical Communication 'If I was to tweet one word to describe this book it would be intelligent. Much of what the author says we sort-of know but it's really good to get it written down clearly in one place. COVID misinformation and the Jan 6 insurrection make the issues raised more relevant.' William Gasarch, SIGACT News

Daugiau informacijos

Our online interactions create new forms of community and knowledge, reshaping who we are as individuals and as a society.
Acknowledgments xi
Introduction: Design and Social Behavior 1(7)
1 Are Online "Communities" Really Communities?
8(24)
What Is a "Community"?
9(3)
Social Capital
12(1)
Strong and Weak Ties
13(3)
Persistent and Pervasive Community
16(2)
Third Places
18(3)
Online Third Places
21(3)
Social Roles
24(3)
Social Norms
27(2)
Theoretical Summary
29(2)
Practical Applications
31(1)
2 What Can Online Collaboration Accomplish?
32(32)
From the World Book to Wikipedia
33(3)
Citizen Science
36(4)
Motivation in Citizen Science
40(3)
Peer Production and Intellectual Challenge: The Polymath Project
43(2)
Understanding Online Collaboration as a Mode of Production
45(4)
The Structure of Wikipedia
49(3)
Open-Source Software: The Cathedral and the Bazaar
52(5)
Innovation and Leadership in Online Collaboration
57(4)
When Good Will Fails: Boaty McBoatface
61(1)
Theoretical Summary
62(1)
Practical Implications
63(1)
3 Should You Believe Wikipedia?
64(27)
How Do You Know?
64(4)
Metaphysics: Internal Realism
68(2)
Epistemology
70(3)
Social Construction of Knowledge
73(3)
Peer Review
76(1)
The Reality of Review
77(2)
Should You Believe Wikipedia?
79(7)
Theoretical Summary
86(1)
Practical Implications
87(4)
4 How Does the Internet Change How We Think?
91(27)
Becoming Part of a Knowledge-Building Community
93(4)
Knowledge Building as a Socio-technical System
97(1)
Across Distance
98(1)
Echo Chambers
99(4)
Threats to Knowledge Building
103(4)
Is the Internet Encouraging Belief in Conspiracies?
107(7)
Enter the Trolls no Quality of the Product
114(1)
Theoretical Summary
115(1)
Practical Implications
116(2)
5 How Do People Express Identity Online, and Why Is This Important for Online Interaction?
118(42)
The Presentation of Self in Everyday Life
118(4)
Expressions Given and Expressions Given Off
122(2)
Fronts and Roles
124(1)
Identity Online: Usernames
125(3)
Elements of Online Identity
128(1)
Gender Online
129(6)
Identity Workshop
135(2)
Identity Deception
137(2)
Age and Race
139(1)
Identity and Communities Focused on a Specific Demographic
140(3)
Subgroup Conversation in a Public Space: Black Twitter
143(1)
Privacy
144(3)
Social Networks and Privacy
147(2)
From Anonymous to Identified
149(3)
Why We Need Pseudonymity
152(2)
Anonymity and Accountability
154(2)
The Future of Online Identity
156(2)
Theoretical Summary
158(1)
Practical Implications
159(1)
6 What Is Bad Online Behavior, and What Can We Do About It?
160(34)
What Regulates Behavior?
163(1)
Laws
163(4)
How Could Laws About Speech be Improved?
167(4)
Rules and Social Norms
171(2)
Online Groups, Civility, and Radicalization
173(3)
Technology
176(4)
Enacting Moderation: Software, Volunteers, and Staff
180(2)
An Ounce of Prevention
182(2)
Online Public Shaming
184(1)
Computer-Generated Content
185(3)
Exit, Voice, and Loyalty
188(2)
Value Judgments
190(1)
Theoretical Summary
191(1)
Practical Implications
192(2)
7 How Do Business Models Shape Online Communities?
194(19)
Markets as a Regulator
195(3)
The Cost of Customer Service
198(3)
The Evolution of Business Models for Online Communities
201(1)
Business Models as Regulation
202(5)
What New Business Models Are Possible?
207(4)
Theoretical Summary
211(1)
Practical Implications
212(1)
8 How Can We Help the Internet to Bring Out the Best in Us All?
213(18)
Community
214(3)
Collaboration
217(1)
Truth and Knowledge
217(4)
Identity
221(2)
Living with and Managing Bad Behavior
223(2)
The Need for an Educated Citizenry
225(2)
Aspiration and Design
227(4)
References 231(22)
Index 253
Amy S. Bruckman is Regents' Professor and Senior Associate Chair in the School of Interactive Computing at the Georgia Institute of Technology where she studies online communities. Bruckman received her Ph.D. from the MIT Media Lab in 1997. She is a Fellow of The ACM and a member of the SIGCHI Academy. She founded her first online community in 1993, and has been teaching the class 'Design of Online Communities' at Georgia Tech since 1998. She currently helps moderate a number of large online communities.