Preface |
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xi | |
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Cheers! L'Chaim! Salud!: Industry Overview |
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1 | (12) |
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2 | (1) |
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The Competition: Other Entertainment Options |
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3 | (1) |
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4 | (2) |
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6 | (4) |
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6 | (1) |
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7 | (1) |
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8 | (1) |
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9 | (1) |
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10 | (1) |
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10 | (3) |
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Deciding to Open: How Committed Do You Need to Be? |
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13 | (12) |
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14 | (1) |
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Buying an Existing Bar: Patience or Profits? |
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15 | (1) |
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An Investigative Reporter on Assignment |
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16 | (1) |
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16 | (1) |
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Remodeling: The Middle Ground |
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17 | (1) |
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Buying a Franchise: The Package Deal |
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18 | (1) |
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Strap on the Weight or Divide It |
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18 | (2) |
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Developing Your Own Mission |
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20 | (1) |
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Creating Your Business Plan |
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20 | (5) |
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25 | (8) |
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26 | (2) |
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Scope Out Your Competition |
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28 | (1) |
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Market Research Companies |
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28 | (3) |
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Using Your Research Effectively |
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31 | (2) |
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Housing Your Dream: Location |
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33 | (12) |
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Unearthing the Right Location |
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34 | (1) |
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Your Bar: The Place to Be |
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34 | (1) |
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35 | (1) |
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Inside, Outside, Upside Down |
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36 | (2) |
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37 | (1) |
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37 | (1) |
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Should You Lease or Should You Buy? |
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38 | (1) |
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39 | (6) |
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What Was that Place Called? |
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39 | (1) |
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40 | (2) |
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42 | (3) |
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Climbing a Mountain of Paperwork |
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45 | (18) |
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May I See Your License, Please? |
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46 | (8) |
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46 | (1) |
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47 | (1) |
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State, County, and Local Requirements |
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47 | (3) |
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50 | (1) |
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Did Someone Say ``Fire''? |
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51 | (3) |
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54 | (1) |
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Protecting Yourself and Your Bar |
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54 | (3) |
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56 | (1) |
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56 | (1) |
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How to Get Your Favorite Paper: Money! |
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57 | (1) |
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Spending that Pile of Cash |
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58 | (5) |
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Everything in Its Place: Bar Layout |
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63 | (8) |
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64 | (2) |
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64 | (1) |
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All the Colors of the Rainbow |
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65 | (1) |
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66 | (1) |
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66 | (4) |
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68 | (2) |
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70 | (1) |
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If You Equip It, They Will Come: Equipment |
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71 | (10) |
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72 | (1) |
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73 | (8) |
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The Front Bar: For Your Guests |
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74 | (1) |
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The Back Bar and Under Bar: For Your Bartenders |
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75 | (1) |
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76 | (1) |
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Equipping the Back of the House |
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77 | (4) |
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How Many Bottles on the Wall?: Inventory |
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81 | (8) |
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82 | (1) |
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83 | (1) |
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83 | (3) |
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86 | (1) |
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87 | (2) |
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From Dawn to Dawn: Operations |
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89 | (14) |
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90 | (3) |
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90 | (1) |
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91 | (2) |
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93 | (1) |
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93 | (4) |
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Settling into Your Office |
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94 | (1) |
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95 | (1) |
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Maintaining Guest Relations |
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95 | (1) |
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96 | (1) |
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97 | (6) |
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99 Bottles of Beer on the Wall |
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99 | (1) |
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Maintaining Your Draft Flow |
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99 | (1) |
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100 | (1) |
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101 | (2) |
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People Serving People: Human Resources |
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103 | (24) |
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104 | (1) |
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105 | (1) |
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105 | (1) |
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106 | (3) |
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108 | (1) |
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109 | (1) |
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109 | (1) |
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109 | (1) |
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110 | (1) |
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110 | (1) |
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111 | (1) |
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111 | (1) |
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112 | (5) |
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112 | (1) |
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112 | (1) |
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113 | (1) |
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114 | (3) |
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117 | (6) |
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Developing the Rules of the Game |
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118 | (1) |
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118 | (1) |
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119 | (1) |
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119 | (1) |
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119 | (1) |
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119 | (1) |
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119 | (2) |
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121 | (1) |
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121 | (1) |
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121 | (1) |
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121 | (1) |
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121 | (1) |
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122 | (1) |
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122 | (1) |
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123 | (1) |
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123 | (1) |
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123 | (1) |
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123 | (1) |
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124 | (1) |
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124 | (2) |
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124 | (1) |
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125 | (1) |
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126 | (1) |
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127 | (12) |
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128 | (1) |
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Nonperformance-Based Entertainment |
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129 | (3) |
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129 | (1) |
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Video Games and Pool Tables |
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130 | (1) |
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Jukeboxes and Background Music |
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131 | (1) |
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Performance-Based Entertainment |
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132 | (3) |
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132 | (1) |
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133 | (2) |
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135 | (1) |
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135 | (4) |
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136 | (1) |
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136 | (1) |
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Hey, You! What Are You Looking At? |
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136 | (1) |
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137 | (1) |
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137 | (2) |
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Creating the Buzz for Your Biz: Marketing |
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139 | (12) |
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140 | (2) |
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Reaching the Right People |
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141 | (1) |
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142 | (9) |
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144 | (3) |
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Corralling All Your Resources |
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147 | (1) |
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148 | (3) |
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The Numbers Game: Financial Management |
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151 | (10) |
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152 | (1) |
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153 | (3) |
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Size Can Make a Difference |
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154 | (2) |
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156 | (1) |
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Automated Pour-Cost Policing |
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157 | (1) |
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From Preventive to Proactive |
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157 | (4) |
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The Benefits of Upselling |
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158 | (3) |
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161 | (10) |
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162 | (4) |
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Mistaking Yourself Out of Business |
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162 | (1) |
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Maintaining Steady Control |
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163 | (1) |
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163 | (1) |
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164 | (1) |
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165 | (1) |
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Being a Cockeyed Optimist |
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165 | (1) |
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166 | (1) |
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Avoiding Starting Over Again |
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167 | (2) |
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169 | (2) |
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171 | (8) |
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171 | (8) |
Glossary |
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179 | (2) |
Index |
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181 | |