Preface |
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xii | |
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xvii | |
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Part I Collecting, Preparing and Checking the Data |
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1 | (102) |
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Measurement, Errors and Data for Consumer Research |
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2 | (25) |
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Measuring the world (of consumers): the problem of measurement |
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3 | (3) |
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Measurement scales and latent dimensions |
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6 | (5) |
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11 | (7) |
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18 | (9) |
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23 | (1) |
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23 | (2) |
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Further readings and web-links |
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25 | (1) |
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Hints for more advanced studies |
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26 | (1) |
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26 | (1) |
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27 | (19) |
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Primary and secondary data |
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28 | (4) |
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32 | (4) |
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36 | (4) |
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40 | (1) |
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41 | (5) |
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43 | (1) |
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44 | (1) |
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Further readings and web-links |
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45 | (1) |
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Hints for more advanced studies |
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45 | (1) |
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45 | (1) |
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46 | (31) |
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Primary data collection: surveys errors and the research design |
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47 | (6) |
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53 | (5) |
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58 | (5) |
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63 | (14) |
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74 | (1) |
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75 | (1) |
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Further readings and web-links |
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76 | (1) |
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Hints for more advanced studies |
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76 | (1) |
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76 | (1) |
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Data Preparation and Descriptive Statistics |
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77 | (26) |
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78 | (7) |
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85 | (8) |
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Missing values and outliers detection |
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93 | (10) |
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100 | (1) |
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101 | (1) |
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Further readings and web-links |
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102 | (1) |
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Hints for more advanced studies |
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102 | (1) |
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102 | (1) |
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Part II Sampling, Probability and Inference |
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103 | (68) |
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104 | (26) |
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To sample or not to sample |
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105 | (3) |
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108 | (15) |
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123 | (7) |
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125 | (1) |
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126 | (2) |
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128 | (1) |
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Further readings and web-links |
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128 | (1) |
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Hints for more advanced studies |
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129 | (1) |
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129 | (1) |
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130 | (20) |
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Confidence intervals and the principles of hypothesis testing |
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130 | (7) |
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137 | (2) |
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139 | (3) |
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Qualitative variables and non-parametric tests |
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142 | (3) |
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Tests on proportions and variances |
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145 | (5) |
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146 | (1) |
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147 | (1) |
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Further readings and web-links |
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147 | (1) |
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Hints for more advanced studies |
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148 | (1) |
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148 | (2) |
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150 | (21) |
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Comparing more than two means: analysis of variance |
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151 | (3) |
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Further testing issues in one-way ANOVA |
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154 | (6) |
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Multi-way ANOVA, regression and the general linear model (GLM) |
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160 | (2) |
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Starting hints for more complex ANOVA designs |
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162 | (9) |
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167 | (1) |
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167 | (1) |
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Further readings and web-links |
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168 | (1) |
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Hints for more advanced studies |
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169 | (1) |
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169 | (2) |
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Part III Relationships Among Variables |
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171 | (76) |
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Correlation and Regression |
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172 | (24) |
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Covariance and correlation measures |
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173 | (6) |
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179 | (6) |
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185 | (2) |
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187 | (2) |
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Extending the regression model |
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189 | (7) |
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193 | (1) |
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193 | (1) |
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Further readings and web-links |
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194 | (1) |
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Hints for more advanced studies |
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195 | (1) |
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195 | (1) |
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Association, Log-linear Analysis and Canonical Correlation Analysis |
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196 | (22) |
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Contingency tables and association statistics |
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196 | (3) |
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199 | (9) |
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Canonical correlation analysis |
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208 | (10) |
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214 | (1) |
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215 | (1) |
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Further readings and web-links |
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216 | (1) |
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Hints for more advanced studies |
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216 | (1) |
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217 | (1) |
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Factor Analysis and Principal Component Analysis |
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218 | (29) |
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Principles and applications of data reduction techniques |
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219 | (2) |
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221 | (8) |
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Principal component analysis |
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229 | (6) |
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235 | (12) |
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244 | (1) |
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245 | (1) |
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Further readings and web-links |
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246 | (1) |
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Hints for more advanced studies |
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246 | (1) |
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246 | (1) |
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Part IV Classification and Segmentation Techniques |
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247 | (68) |
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248 | (15) |
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Discriminant analysis and its application to consumer and marketing data |
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248 | (2) |
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Running discriminant analysis |
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250 | (4) |
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Multiple discriminant analysis |
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254 | (9) |
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260 | (1) |
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260 | (1) |
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Further readings and web-links |
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261 | (1) |
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Hints for more advanced studies |
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261 | (1) |
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262 | (1) |
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263 | (20) |
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Cluster analysis and its application to consumer and marketing data |
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263 | (2) |
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Steps in conducting cluster analysis |
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265 | (6) |
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The application of cluster analysis in SAS and SPSS-empirical issues and solutions |
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271 | (12) |
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280 | (1) |
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280 | (1) |
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Further readings and web-links |
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281 | (1) |
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Hints for more advanced studies |
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281 | (1) |
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282 | (1) |
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283 | (17) |
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Preferences, perceptions and multidimensional scaling |
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283 | (3) |
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Running multidimensional scaling |
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286 | (6) |
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Multidimensional scaling and unfolding using SPSS and SAS |
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292 | (8) |
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297 | (1) |
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297 | (1) |
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Further readings and web-links |
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298 | (1) |
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Hints for more advanced studies |
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299 | (1) |
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299 | (1) |
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300 | (15) |
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Principles and applications of correspondence analysis |
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300 | (3) |
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Theory and techniques of correspondence analysis |
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303 | (2) |
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Running correspondence analysis |
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305 | (10) |
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311 | (1) |
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312 | (1) |
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Further readings and web-links |
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312 | (1) |
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Hints for more advanced studies |
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313 | (1) |
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313 | (2) |
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Part V Further Methods in Multivariate Analysis |
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315 | (44) |
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Structural Equation Models |
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316 | (21) |
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From exploration to confirmation: structural equation models |
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316 | (2) |
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Structural equation modeling: key concepts and estimation |
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318 | (4) |
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Theory at work: SEM and the Theory of Planned Behavior |
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322 | (15) |
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333 | (1) |
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333 | (2) |
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Further readings and web-links |
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335 | (1) |
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Hints for more advanced studies |
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335 | (1) |
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336 | (1) |
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337 | (15) |
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From linear regression to discrete choice models |
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337 | (2) |
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339 | (3) |
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Discrete choice models in SPSS |
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342 | (5) |
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Choice modeling and conjoint analysis |
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347 | (5) |
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349 | (1) |
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350 | (1) |
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Further readings and web-links |
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351 | (1) |
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Hints for more advanced studies |
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351 | (1) |
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352 | (7) |
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353 | (1) |
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353 | (1) |
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354 | (5) |
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358 | (1) |
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358 | (1) |
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Appendix Fundamentals of Matrix Algebra and Statistics |
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359 | (16) |
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A.1 Getting to know x and y |
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359 | (8) |
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A.2 First steps into statistical grounds |
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367 | (8) |
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374 | (1) |
Glossary |
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375 | (12) |
References |
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387 | (12) |
Index |
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399 | |