Preface |
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xix | |
About the Authors |
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xxiii | |
Part 1 Introduction to Brand Management |
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Chapter 1 Importance Of Brands And Brand Management |
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2 | (7) |
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2 | (1) |
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Brands as Valuable Corporate Assets |
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3 | (1) |
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Brand Functions for Consumers |
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4 | (1) |
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4 | (1) |
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Identity/Relational Goals |
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4 | (1) |
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4 | (1) |
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Brands as Enablers of Cultural Conversations |
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5 | (1) |
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Challenges Faced by Brands |
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5 | (2) |
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5 | (1) |
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6 | (1) |
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6 | (1) |
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7 | (1) |
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Strategic Brand Management |
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7 | (1) |
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7 | (1) |
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8 | (1) |
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8 | (1) |
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Chapter 2 The Blip Model: A Framework For Brand Management |
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9 | (11) |
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9 | (1) |
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What Is Brand Management? |
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9 | (3) |
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Tactical Brand Management |
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10 | (1) |
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Strategic Brand Management |
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11 | (1) |
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Strategic Brand Management: The BLIP Model |
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12 | (6) |
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13 | (2) |
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15 | (1) |
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Identifying and Measuring Brands |
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16 | (1) |
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17 | (1) |
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18 | (1) |
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18 | (2) |
Part 2 Understanding Brands and Brand Meanings |
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Chapter 3 Brands vs. Products: Types Of Brand Associations |
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20 | (11) |
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20 | (1) |
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A Multifaceted View of Brands |
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21 | (1) |
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21 | (1) |
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21 | (1) |
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21 | (1) |
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22 | (1) |
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Types of Brand Associations |
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22 | (7) |
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23 | (1) |
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24 | (1) |
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Organizations and Entities |
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25 | (1) |
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25 | (1) |
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26 | (1) |
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26 | (1) |
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27 | (1) |
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28 | (1) |
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29 | (1) |
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29 | (1) |
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29 | (2) |
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Chapter 4 The Cultural Meanings Of Brands |
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31 | (11) |
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31 | (1) |
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31 | (1) |
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Manifestations of Culture |
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32 | (1) |
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32 | (1) |
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33 | (1) |
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33 | (1) |
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Cultural Symbolism of Brands |
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33 | (1) |
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How Do Brands Acquire Cultural Meanings? |
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34 | (1) |
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Consumer Reactions to the Cultural Meanings in Brands |
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35 | (2) |
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37 | (1) |
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38 | (1) |
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39 | (1) |
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39 | (3) |
Part 3 Building Brands |
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Chapter 5 Establishing Brand Identity |
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42 | (13) |
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42 | (1) |
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What Does a Brand Identity Look Like? |
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42 | (3) |
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Why Is Having a Brand Identity Important? |
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45 | (1) |
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Overview for Establishing a Brand Identity |
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46 | (1) |
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Step 1: Determine Brand's Target and Positioning |
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47 | (2) |
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Segmentation and Targeting |
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47 | (1) |
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48 | (1) |
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Step 2: Generate Potential Brand Identity Elements |
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49 | (2) |
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Consider a Wide Range of Potential Brand Identity Elements |
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49 | (1) |
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Developing a Wide Range of Potential Brand Identity Elements |
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50 | (1) |
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Step 3: Select Brand Identity Elements |
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51 | (3) |
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Selecting Core Brand Identity Elements |
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52 | (1) |
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Selecting Extended Brand Identity Elements |
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53 | (1) |
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A Final Check on the Brand Identity |
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53 | (1) |
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54 | (1) |
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54 | (1) |
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54 | (1) |
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Chapter 6 Communicating Brand Identity |
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55 | (15) |
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55 | (1) |
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Key Objectives for Communicating a Brand Identity |
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56 | (1) |
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Deciding on the Brand's Visual Identity |
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57 | (3) |
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57 | (1) |
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58 | (1) |
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58 | (1) |
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59 | (1) |
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59 | (1) |
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59 | (1) |
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Promotion Strategies to Communicate the Brand Identity |
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60 | (3) |
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Matching Communication Objectives and Promotional Methods |
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60 | (2) |
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Choosing the Communication Message |
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62 | (1) |
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Product Strategies to Communicate the Brand Identity |
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63 | (1) |
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Channel and Pricing Strategies to Communicate the Brand Identity |
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64 | (1) |
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64 | (1) |
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65 | (1) |
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Cultural Strategies to Build an Iconic Identity |
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65 | (3) |
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Iconic Brands vs. Identity Brands |
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66 | (1) |
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66 | (2) |
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68 | (1) |
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68 | (1) |
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68 | (2) |
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Chapter 7 Brand Architecture |
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70 | (14) |
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70 | (1) |
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What Is Brand Architecture and Why Is It Important? |
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70 | (1) |
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Types of Brand Architectures |
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71 | (5) |
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72 | (1) |
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72 | (1) |
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73 | (2) |
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75 | (1) |
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Pros and Cons of Each Type of Brand Architecture |
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76 | (3) |
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77 | (1) |
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78 | (1) |
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Sub-Brands and Endorsed Brands |
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78 | (1) |
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Strategic Role of Brands in the Portfolio |
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79 | (1) |
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Managing a Brand Portfolio |
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80 | (1) |
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81 | (1) |
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81 | (1) |
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81 | (3) |
Part 4 Leveraging Brands |
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Chapter 8 Options For Brand Leveraging |
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84 | (19) |
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84 | (1) |
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Why Is Brand Leveraging Important? |
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84 | (1) |
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Options for Brand Leveraging |
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85 | (3) |
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88 | (4) |
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Line Extension Strategies |
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88 | (1) |
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89 | (1) |
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90 | (1) |
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91 | (1) |
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92 | (4) |
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Brand Extension Strategies |
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92 | (1) |
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93 | (2) |
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95 | (1) |
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96 | (1) |
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96 | (5) |
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96 | (1) |
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97 | (2) |
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99 | (2) |
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101 | (1) |
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102 | (1) |
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102 | (1) |
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Chapter 9 Guidelines For Effective Brand Leveraging |
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103 | (19) |
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103 | (1) |
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104 | (3) |
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105 | (1) |
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106 | (1) |
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107 | (8) |
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The Importance of Brand Extension Fit |
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108 | (1) |
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Bases of Brand Extension Fit |
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109 | (1) |
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Parent Brand Characteristics and Brand Extension Fit |
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110 | (2) |
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Consumer Characteristics and Brand Extension Fit |
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112 | (1) |
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Increasing Perceptions of Brand Extension Fit |
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113 | (2) |
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115 | (4) |
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Does the Situation Call for Co-Branding? |
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116 | (1) |
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Selecting Co-Brand Partners |
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117 | (1) |
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Managing Co-Brand Relationships |
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118 | (1) |
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119 | (1) |
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120 | (1) |
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120 | (2) |
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Chapter 10 Developing Ethnic And International Markets |
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122 | (24) |
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122 | (1) |
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Planning an International/Ethnic Expansion |
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122 | (2) |
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Environmental Analysis and the Cultural Context |
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124 | (3) |
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Understanding Cultural Factors |
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124 | (1) |
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Cultural Orientation of the New Market |
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125 | (2) |
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127 | (5) |
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Country- or Region-of-Origin Associations |
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128 | (1) |
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129 | (1) |
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Embodiment of Human Values |
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130 | (2) |
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Developing a Culturally Relevant Brand Identity |
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132 | (6) |
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Steps for Developing a Culturally Relevant Brand Identity |
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133 | (5) |
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Communicating a Culturally Relevant Brand Identity |
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138 | (4) |
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138 | (2) |
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140 | (1) |
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Use of Cultural Symbols in Communications |
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140 | (2) |
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142 | (1) |
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142 | (1) |
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142 | (4) |
Part 5 Identifying and Measuring Brands |
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Chapter 11 Brand Research Overview |
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146 | (18) |
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146 | (1) |
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Traditional Brand Measures |
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146 | (13) |
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148 | (2) |
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150 | (3) |
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153 | (3) |
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156 | (3) |
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Contemporary Brand Measures: Brand Relationship and Identity-Based Measures |
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159 | (4) |
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159 | (1) |
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160 | (3) |
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163 | (1) |
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163 | (1) |
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163 | (1) |
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Chapter 12 Brand Image Measures |
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164 | (18) |
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164 | (1) |
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What Does a Brand Image Look Like? |
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164 | (1) |
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Why Is Understanding Brand Image Important? |
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165 | (1) |
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Overview of Brand Image Research |
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166 | (1) |
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Quantitative Brand Image Measures |
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167 | (6) |
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Brand Attributes and Benefits |
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168 | (1) |
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169 | (1) |
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170 | (1) |
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Organizational Associations |
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171 | (1) |
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172 | (1) |
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Qualitative Brand Image Measures |
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173 | (6) |
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Free Association Questions |
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174 | (1) |
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175 | (1) |
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176 | (2) |
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Zaltman Metaphor Elicitation Technique |
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178 | (1) |
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Data Collection Methods for Brand Image Measures |
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179 | (1) |
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180 | (1) |
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180 | (1) |
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180 | (2) |
Part 6 Protecting Brands |
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Chapter 13 Sources Of Brand Dilution |
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182 | (25) |
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182 | (1) |
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183 | (1) |
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Overview of Sources of Brand Dilution |
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184 | (1) |
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185 | (4) |
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What Is Trademark Infringement? |
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185 | (1) |
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Trademark Infringement and Brand Dilution |
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186 | (1) |
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187 | (1) |
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Private Label "Look-Alikes" |
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188 | (1) |
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188 | (1) |
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Brand Crises: Product-Harm and Ethical Crises |
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189 | (4) |
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Product-Harm Crises and Product Recalls |
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189 | (2) |
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191 | (2) |
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193 | (3) |
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Inconsistent Product Portfolios |
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193 | (1) |
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Inconsistent Price Points |
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194 | (1) |
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Inconsistent Distribution Channels |
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194 | (1) |
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Inconsistent Advertising and Promotion |
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195 | (1) |
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Excessive Sales Promotions |
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196 | (1) |
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196 | (4) |
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Line Extensions: The Case of Downward Stretches |
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197 | (1) |
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Brand Extensions: The Case of Inconsistent Extensions |
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197 | (2) |
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Do Inconsistent Brand Extensions Always Cause Brand Dilution? |
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199 | (1) |
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200 | (3) |
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200 | (1) |
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Social Media and Consumers |
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201 | (2) |
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203 | (1) |
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203 | (1) |
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203 | (4) |
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Chapter 14 Brand Protection Strategies |
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207 | (15) |
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207 | (1) |
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Trademark Registration and Enforcement |
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207 | (3) |
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208 | (2) |
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210 | (1) |
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210 | (3) |
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211 | (1) |
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211 | (2) |
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213 | (2) |
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Brand Identity Description |
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213 | (1) |
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Brand Identity and Trademark Standards |
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214 | (1) |
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Brand Leveraging Guidelines |
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214 | (1) |
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215 | (2) |
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Social Media Monitoring and Policies |
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217 | (3) |
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Social Media and Consumers |
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217 | (1) |
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Social Media and Employees |
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218 | (2) |
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220 | (1) |
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220 | (1) |
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220 | (2) |
Part 7 Preparing Brand Audits |
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Chapter 15 Conducting A Brand Audit |
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222 | (9) |
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222 | (1) |
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222 | (1) |
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223 | (3) |
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223 | (1) |
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Consumer Perceptions and Preferences |
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224 | (1) |
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224 | (2) |
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226 | (1) |
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Brand Architecture and New Product Introductions |
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227 | (1) |
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Communication, Channel, and Pricing |
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227 | (1) |
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227 | (1) |
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227 | (2) |
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Gaps in Brand Associations |
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227 | (1) |
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228 | (1) |
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Needs for Brand Protection |
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229 | (1) |
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229 | (1) |
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230 | (1) |
Index |
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231 | |