Introduction |
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iv | |
Procedures |
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v | |
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Chapter 1 Medical Assisting: The Profession |
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1 | (6) |
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Chapter 2 Medical Science: History and Practice |
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7 | (8) |
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Chapter 3 Medical Law and Ethics |
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15 | (11) |
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Chapter 4 Medical Terminology |
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26 | (7) |
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Chapter 5 Communication: Verbal and Nonverbal |
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33 | (12) |
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Chapter 6 The Office Environment |
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45 | (9) |
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Chapter 7 Telephone Techniques |
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54 | (8) |
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Chapter 8 Patient Reception |
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62 | (8) |
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Chapter 9 Appointment Scheduling |
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70 | (10) |
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Chapter 10 Office Facilities, Equipment, and Supplies |
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80 | (10) |
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Chapter 11 Written Communication |
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90 | (8) |
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Chapter 12 Computers in the Medical Office |
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98 | (7) |
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Chapter 13 The Medical Record |
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105 | (12) |
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Chapter 14 Medical Insurance |
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117 | (11) |
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Chapter 15 Diagnosis Coding |
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128 | (6) |
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Chapter 16 Procedural Coding |
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134 | (12) |
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Chapter 17 Patient Billing and Collections |
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146 | (11) |
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Chapter 18 Banking and Practice Finances |
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157 | (12) |
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Chapter 19 Medical Office Management |
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169 | (12) |
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Chapter 20 Body Structure and Function |
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181 | (9) |
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Chapter 21 The Integumentary System |
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190 | (17) |
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Chapter 22 The Skeletal System |
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207 | (11) |
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Chapter 23 The Muscular System |
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218 | (11) |
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Chapter 24 The Nervous System |
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229 | (17) |
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Chapter 25 The Special Senses |
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246 | (16) |
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Chapter 26 The Cardiovascular System |
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262 | (23) |
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Chapter 27 The Immune System |
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285 | (12) |
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Chapter 28 The Respiratory System |
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297 | (15) |
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Chapter 29 The Digestive System |
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312 | (16) |
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Chapter 30 The Urinary System |
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328 | (10) |
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Chapter 31 The Endocrine System |
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338 | (13) |
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Chapter 32 The Reproductive System |
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351 | (22) |
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Chapter 33 Infection Control |
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373 | (14) |
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387 | (13) |
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Chapter 35 Assisting with Physical Examinations |
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400 | (16) |
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Chapter 36 Assisting with Medical Specialties |
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416 | (13) |
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Chapter 37 Assisting with Reproductive Specialties |
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429 | (16) |
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Chapter 38 Assisting with Care of the Eye, Ear, Nose, and Throat |
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445 | (12) |
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Chapter 39 Assisting with Life Span Specialties: Pediatrics |
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457 | (12) |
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Chapter 40 Assisting with Life Span Specialties: Geriatrics |
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469 | (13) |
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Chapter 41 Assisting with Minor Surgery |
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482 | (15) |
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Chapter 42 Assisting with Medical Emergencies and Emergency Preparedness |
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497 | (17) |
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Chapter 43 The Clinical Laboratory |
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514 | (10) |
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524 | (13) |
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537 | (14) |
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Chapter 46 Phlebotomy and Blood Collection |
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551 | (11) |
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562 | (10) |
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Chapter 48 Radiology and Diagnostic Testing |
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572 | (12) |
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Chapter 49 Electrocardiography |
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584 | (12) |
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Chapter 50 Pulmonary Function |
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596 | (8) |
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Chapter 51 Physical Therapy and Rehabilitation |
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604 | (11) |
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Chapter 52 Math for Pharmacology |
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615 | (10) |
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625 | (14) |
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Chapter 54 Administering Medications |
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639 | (12) |
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Chapter 55 Patient Education |
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651 | (9) |
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660 | (16) |
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676 | (12) |
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Chapter 58 Professionalism |
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688 | (8) |
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Chapter 59 Externship and Career Opportunities |
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696 | |