Get more practice with the essential medical assisting job skills! Designed to support Kinns The Administrative Medical Assistant: An Applied Learning Approach, 13th Edition, Kinns The Administrative Medical Assistant - Study Guide and Procedure Checklist Manual Package: An Applied Learning Approach, 13th Edition offers a wide range of exercises to reinforce your understanding of common administrative skills - including CAAHEP and ABHES competencies.A variety of exercises test your knowledge and critical thinking skills with vocabulary review, multiple choice, fill in the blank, and true/false questions.Additional exercises enhance learning with skills and concepts, word puzzles, case studies, workplace applications, and Internet activities.Procedure checklists help you track your performance of every procedure included in the textbook.Work products allow you to provide documentation to instructors and to accrediting organizations when a competency has been mastered.Cross-references tie together exercises in the study guide to the Connections theme in the main text.NEW! Eight procedure checklists based on CAAHEP competencies provide an assessment tool for MA procedures.NEW! Glucometer test results and Mantoux test records allow you to assess how well youre able to perform these procedures. NEW! Coverage of ICD-10 prepares you to use this new code set.NEW! SimChart for the Medical Office Connection ties EHR cases to appropriate chapters.
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Unit One Introduction to Medical Assisting |
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Chapter 1 Competency-Based Education and the Medical Assistant Student |
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1 | (6) |
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Chapter 2 The Medical Assistant and the Healthcare Team |
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7 | (10) |
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Chapter 3 Professional Behavior in the Workplace |
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17 | (6) |
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Chapter 4 Therapeutic Communications |
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23 | (14) |
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Chapter 5 Patient Education |
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37 | (10) |
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Chapter 6 Medicine and Law |
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47 | (22) |
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Chapter 7 Medicine and Ethics |
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69 | (12) |
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Unit Two Ambulatory Care Administration |
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Chapter 8 Technology and Written Communication |
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81 | (16) |
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Chapter 9 Telephone Techniques |
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97 | (14) |
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Chapter 10 Scheduling Appointments and Patient Processing |
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111 | (18) |
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Chapter 11 Daily Operations in the Ambulatory Care Setting |
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129 | (24) |
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Chapter 12 The Health Record |
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153 | (18) |
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Chapter 13 Administrative Pharmacology Applications |
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171 | (16) |
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Unit Three Coding and Medical Billing Procedures |
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Chapter 14 Basics of Diagnostic Coding |
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187 | (14) |
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Chapter 15 Basics of Procedural Coding |
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201 | (12) |
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Chapter 16 Basics of Health Insurance |
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213 | (16) |
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Chapter 17 Medical Billing and Reimbursement |
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229 | (40) |
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Unit Four Medical Office Administrative Functions |
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Chapter 18 Patient Accounts, Collections, and Practice Management |
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269 | (14) |
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Chapter 19 Banking Services and Procedures |
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283 | (20) |
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Chapter 20 Supervision and Human Resources Management |
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303 | (12) |
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Chapter 21 Medical Practice Marketing and Customer Service |
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315 | (10) |
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Unit Five Assisting with Medical Specialties |
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Chapter 22 Safety and Emergency Practices |
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325 | (48) |
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Unit Six Career Development |
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Chapter 23 Career Development and Life Skills |
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373 | |
Brigitte Niedzwiecki began her healthcare career as a nurse, working in the hospital with surgical and pediatric patients and also in urgent care. After obtaining her master's degree in nursing, Brigitte worked in patient and staff education, as a software trainer, and as a nurse educator before transitioning into education. She has been the Medical Assisting program director at Chippewa Valley Technical College in Wisconsin for nearly 20 years, during which time she has participated in reviewing and writing and has helped develop state and national Medical Assisting curricula. She is also lead author of Kinn's Medical Assisting Fundamentals, a related MA core text designed primarily for programs that do not offer a separate A&P course and are focused on certification. Julie Pepper has spent her entire career in health care, first as a medical assistant in a variety of offices and clinics, developing expertise in the electronic health record. She combines her education in dietetics with her clinical and administrative experience as an instructor in the Medical Assisting program at Chippewa Valley Technical College in Wisconsin, where she has taught for the past 18 years. Julie is also the program director for the college's new Health Navigator program. She has served as reviewer and contributor to numerous Medical Assisting educational products over the last decade, including SimChart for the Medical Office; she currently serves as sole author of The Electronic Health Record for the Physician's Office and The Simulated Administrative Medical Office and co-author of Health Insurance Today, 7e. She is taking over sole authorship of what will be titled Beik's Health Insurance Today, 8e
