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Success from the Start: Business Principles for Massage Therapists [Minkštas viršelis]

  • Formatas: Paperback / softback, 277 pages, aukštis x plotis x storis: 254x203x25 mm, weight: 867 g, 50 illustrations
  • Išleidimo metai: 30-Mar-2013
  • Leidėjas: F.A. Davis Company
  • ISBN-10: 0803625758
  • ISBN-13: 9780803625754
Kitos knygos pagal šią temą:
  • Formatas: Paperback / softback, 277 pages, aukštis x plotis x storis: 254x203x25 mm, weight: 867 g, 50 illustrations
  • Išleidimo metai: 30-Mar-2013
  • Leidėjas: F.A. Davis Company
  • ISBN-10: 0803625758
  • ISBN-13: 9780803625754
Kitos knygos pagal šią temą:

“Whether you are a current student at a massage school or a seasoned practitioner that is imagining a deeper understanding of your career—I wrote this book in hope of assisting you on your personal journey.”

—Debra Koerner

Rely on Success from the Start for the inspiration and practical business guidance you need to enjoy a long and rewarding career in massage therapy.

Business naiveté is one of the primary reasons massage therapists leave the profession. The author has written this text to provide you with the business skills you need to envision and then launch a successful career. Set yourself on your path to success—right from the start.

Whether you choose to be an employee, independent contractor, or business owner, this practical text will guide you every step of the way! Exercises and worksheets throughout will help you explore and better understand your intentions as a therapist.

After crafting a vision and defining your personal success, you’ll establish the business and financial foundation you need to meet your goals. From professionalism and business ethics, to money matters, business planning, and marketing techniques, you’ll find all of the depth and detail you need—more than in most business texts.

What’s more, this is the only book that defines a systematic approach to creating a flawless client experience. Positive massage experiences lead to client loyalty which, in turn, generates the referrals and word-of-mouth buzz crucial to maintaining and growing your practice. The author walks you through all the important steps to follow when interacting with your clients.

“When I reviewed the business books available for practitioners, I felt many supported skill building only from an entrepreneurial perspective. But, I saw a need to offer advice for therapists who want to be successful as employees and independent contractors. This text fills that gap by offering a comprehensive look at what a successful career as a massage therapist can be, whatever career path is chosen.”

—Debra Koerner

Nervous about writing your own business plan? No worries! Success from the Start guides you step by step as you complete your own plan. Access a FREE template online at DavisPlus.

Your individual gifts and talents are needed, now more than ever, by the millions of people who rely on massage and bodywork as a vital part of their health and well-being. Ensure your career longevity by developing a solid understanding of the world of business.

Section I Preparing for a Career in Massage Therapy
1(136)
Chapter 1 Defining Personal Success
2(37)
Prevent Yourself From Becoming A Statistic
3(1)
Controlyour Destiny
4(1)
Mindfulness: Allowing Space For Creation
4(2)
Examples of Mindfulness
6(1)
The Formula For Success
7(7)
Step 1 Clarifying Personal Desire
7(2)
Step 2 Intention-Drafting a Map to Your Desires
9(4)
Step 3 Action-Oriented
13(1)
Understanding Natural Tendencies
14(1)
Officially Learning About Your Personality
15(1)
Understanding Natural Preferences
15(1)
Introversion and Extroversion
16(1)
Thinking and Feeling
17(1)
Organized and Go With the Flow
18(1)
Supporting Opportunity Areas
19(20)
Chapter 2 Money Matters
39(31)
Exploring Personal Finances
41(1)
The Role Money Plays in Your Life
41(1)
The Impact of Money During Your Formative Years
42(1)
Importance of Financial Health
42(1)
Credit Score
42(2)
Allure of the Credit Card
44(1)
Conscious Allocation of Money
45(1)
What Income Can You Expect As A Massage Therapist?
46(1)
Industry Estimates of Massage Income
46(2)
Sorting Through the Facts to Determine Salary Range
48(1)
Estimating Personal Income
49(9)
Personal Aspects For Financial Success
58(1)
Building Stamina
58(1)
Skill Improvement
58(1)
Self-Care
59(11)
Chapter 3 What Every Therapist Must Know
70(33)
Licensure Requirements
72(1)
Massage License Versus Certification
72(1)
Educational Requirements
73(1)
Exam Requirements
73(2)
Other Requirements
75(2)
Unregulated States
77(1)
Modalities
77(1)
State Boards
78(1)
Staying in Compliance
78(1)
Continuing Education
79(1)
Sources of Continuing Education
80(1)
Certification
81(1)
Professional And Trade Associations
82(4)
Insurance
86(1)
Professional Insurance Needs for Massage
86(1)
Accepting Health Insurance
87(1)
Key Legal Concerns
88(2)
Personal Safety
90(1)
Record-Keeping
91(12)
Chapter 4 Navigating the Ethics of Business
103(34)
Introduction To Ethics
104(1)
Your Moral Compass
104(2)
Code of Ethics
106(1)
The Ethics of Business
106(1)
Boundaries
106(1)
Types of Boundaries
106(3)
Developing And Managing Perceptions Of Ethics
109(2)
Foundational Ethics
111(2)
External Perceptions
113(6)
Managing the Ethical Structure
119(18)
Section II Career Options in Massage Therapy
137(134)
Chapter 5 Your Path as an Employee
139(43)
Employees
141(1)
Employees Versus Independent Contractors
142(1)
Standards of Employment
142(6)
Ensuring a Great Start as an Employee
148(1)
Evaluations
148(1)
Self-Evaluation
148(1)
Employer Evaluation
149(2)
What Employers Are Looking for
151(1)
Walking in an Employer's Shoes
152(1)
Getting The Job
153(1)
A Resume to Get You Noticed
153(1)
Cover Letter
154(2)
Interviewing
156(4)
Your Career Options As A Massage Employee
160(1)
Number of Massage Therapists
160(1)
Growth
160(1)
Compensation and Benefits
161(1)
Where Massage Therapists Work
161(1)
Spas
161(2)
Massage Centers and Franchises
163(3)
Wellness Centers
166(1)
Health-Care Settings
166(1)
Special-Interests Groups
167(15)
Chapter 6 Your Path as an Independent Contractor
182(34)
Independent Contractors
184(1)
Independent Contractor Versus Employee
184(2)
Behavioral Control
186(1)
Financial Control
187(1)
Relationship of the Parties
188(2)
Dual Status
190(1)
Independent Contractor Versus Entrepreneur
190(1)
Realities Of Being An Independent Contractor
191(1)
Confusion Regarding Employee Versus Independent Contractor Status
191(1)
Contracts
191(1)
Subcontracting
192(1)
Payments and Revenue
193(1)
Few Paid Benefits, If Any
193(1)
Training
193(2)
Scheduling
195(1)
Uniforms
195(1)
Treatment Rooms
195(1)
Massage Only?
196(1)
Working Independently
196(2)
Formal Reviews and Opportunities for Feedback
198(1)
Office Administration
198(1)
Tax Preparation
199(1)
Insurance
199(1)
Professional Advisers
200(1)
Less Security
201(1)
What It Takes To Be Successful
201(1)
Knowledge, Skills, and Abilities
201(1)
Initiative and Confidence
201(1)
Flexibility
202(1)
People Skills
202(1)
Fiscally Responsible
203(1)
Goal-Oriented
203(1)
Strong Ethics
203(1)
Marketing Your Services
204(1)
Why Companies Hire Independent Contractors
204(1)
Your Career As A Massage Therapist
204(1)
Growth
205(1)
Compensation and Benefits
205(1)
Where Massage Therapists Work
205(11)
Chapter 7 Your Path as an Entrepreneur
216(55)
Entrepreneurs
218(1)
Entrepreneur Versus Independent Contractor
219(1)
Realities Of Being An Entrepreneur
219(1)
Challenges Facing Massage Therapists
220(1)
What It Takes To Be Successful
221(1)
Characteristics of Successful Entrepreneurs
222(1)
What You Need To Get Started As A Business Owner
223(1)
Higher Purpose Guides the Mission
223(1)
Determining Your Business Structure
224(2)
Acquiring Capital
226(6)
Location, Location, Location
232(5)
Equipment and Supplies
237(1)
Financial Decisions and Estimates
238(1)
Clients
238(1)
Licensure
239(1)
Insurance
239(1)
Developing A Business Plan
240(1)
Content of the Plan
241(30)
Section III Career Skills for Success in Massage Therapy
271(116)
Chapter 8 Preparing for Marketing Success
272(30)
Marketing Preparation
273(1)
Narrowing Your Focus
274(7)
Differentiation
281(1)
Crafting a Message That speaks to the Chosen Client
281(1)
Training Support
282(1)
Making A Great First Impression With Your Materials
283(1)
Business Name and Logo
284(1)
Finding Someone to Help You Build Materials
284(1)
Business Materials
285(4)
Printing Your Materials
289(13)
Chapter 9 Filling Your Practice With Clients You Want to Work With
302(40)
Marketing At Its Finest
304(1)
Keeping an Eye on the Competition
304(1)
Setting Your Price
304(1)
Avenues of Marketing
305(1)
Using Advertising to Fill Your Practice
306(1)
Traditional Media
307(3)
Nontraditional Advertising
310(3)
Using Promotion To Fill Your Practice
313(1)
Promotion at Events
313(1)
Group and Club Memberships
314(1)
Public Speaking
314(1)
Sampling
315(1)
Word-of-Mouth
315(1)
Connectors
315(1)
Using Public Relations To Fill Your Practice
315(4)
Becoming an Expert
319(1)
Building a Press Release
319(1)
Public Relations Success Stories
320(1)
Writing Articles
321(1)
Writing a Successful Article Query
321(1)
Social Marketing for Success
322(20)
Chapter 10 Client Loyalty: Every Therapist's Pot of Gold
342(45)
An Introduction To Loyalty
344(1)
Client Experience
344(3)
The Importance Of Client Satisfaction
347(1)
The Difference Between Satisfied and Highly Satisfied
347(1)
Placing the Bar on the Right Rung
347(1)
Assessing Satisfaction
348(4)
Building Loyalty Builds Success
352(1)
Benefits of Loyalty
352(1)
Cost Differences Between New and Return Clients
353(1)
The Massage Service Path
354(1)
Joining Clients on the Spa Massage Service Path
354(13)
Touch Point 1 First Contact
355(1)
Touch Point 2 Ready or Not, Here They Come
356(1)
Touch Point 3 Managing Wait Time and Transitions
357(1)
Touch Point 4 Warm Welcome
357(2)
Touch Point 5 Professional Intakes
359(1)
Touch Point 6 The Therapeutic Bubble
360(2)
Touch Point 7 Educate at Timely Stages of the Interaction
362(2)
Touch Point 8 Do Sweat the Smaller Things
364(2)
Touch Point 9 Professional Recommendations
366(1)
Filling Your Practice With Treatment Planning
367(4)
Touch Point 10 Gone, but Not Forgotten
367(4)
What To Do When Things Go Wrong
371(1)
Empower Responses
371(1)
Customize Resolutions
372(1)
Fire Problem Clients
372(15)
Appendix: Answers to Review Questions 387(6)
Index 393