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SuperTeams: Using the Principles of RESPECT to Unleash Explosive Business Performance [Kietas viršelis]

4.21/5 (17 ratings by Goodreads)
  • Formatas: Hardback, 288 pages, aukštis x plotis x storis: 218x150x25 mm, weight: 484 g, 0 Illustrations
  • Išleidimo metai: 16-May-2013
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0071830421
  • ISBN-13: 9780071830423
Kitos knygos pagal šią temą:
  • Formatas: Hardback, 288 pages, aukštis x plotis x storis: 218x150x25 mm, weight: 484 g, 0 Illustrations
  • Išleidimo metai: 16-May-2013
  • Leidėjas: McGraw-Hill Professional
  • ISBN-10: 0071830421
  • ISBN-13: 9780071830423
Kitos knygos pagal šią temą:
Build Teams That SUPER PERFORM Every DayIt may seem impossible at times but you can increase productivity, innovation, loyalty, and retention in your organizationdramatically. And it's a lot simpler than you think. In fact, it takes only one thing: RESPECT.

Carrots and Sticks Don't Work author PaulMarciano teams up with HR guru Clinton Wingrove to reveal their exciting new system for creating the kinds of teams that transform organizations. The secret lies in developing ordinary employees into highly engaged team members who, in turn, create powerful teams that makeexceeding expectations their daily practice.

SuperTeams gives you the inspiration, tools,and evidence-based practices you need to kick your teams into overdrive--starting today. The system is composed of seven easy-to-implement elements:Recognition Empowerment Supportive feedback Partnering Expectations Consideration TrustWhen you fuel your teams with RESPECT, amazing things happen. Employee engagement skyrockets, dormant creativity is unleashed, productivity increases--and profitability soars.

Filled with assessment questions, mini quizzes, and hands-on exercises, this engaging guide gives you everything you need in today's workplace--whether it's a small business operating in a traditional setting or a global corporation with team members in several locations.

Create a RESPECT-ful culture in your workplace and transform ordinary teams into Super-Teams.

PRAISE FOR SUPERTEAMS:"Today we must cultivate creative, productive, loyal, resourceful workforces. Sound impossible? With SuperTeams's original RESPECT Model, you have everything you need to build and motivate an engaged, highlyeffective organization." -- Marshall Goldsmith, author of the New York Times bestseller What Got You Here Won't Get You There

"Practical and valuable. Paul and Clinton provide methods to help create, motivate, and sustain SuperTeams that consistently deliver and exceed customerexpectations." -- Michelle Mosolgo, Executive DirectorEnterprise Programs, Merck

"SuperTeams conveys the extraordinary power of the RESPECT Model of team development. It should be read by everyone involved in creating or building teams." -- Herb Greenberg, PhD, CEO and founder, Caliper

"Leaders form strategy and create strong and committed teams of talented and motivated people that produce extraordinary business success. Paul and Clinton have covered this critical aspect eloquently in their book.Ignore it at your peril!" -- Roger Phillips, former CEO, Iveco Ford Ltd.

"Marciano and Wingrove provide an indispensable guide for all team members and leaders seeking to create a SuperTeam and exceed their customers' expectations." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em: Getting Good People to Stay
Introduction ix
Part I What Is a SuperTeam?
1(38)
Chapter 1 Engagement
5(13)
Chapter 2 Dying for Respect
18(5)
Chapter 3 Respect in the Workplace
23(16)
Part II The RESPECT Model
39(78)
Chapter 4 Recognition
41(9)
Chapter 5 Empowerment
50(12)
Chapter 6 Supportive Feedback
62(13)
Chapter 7 Partnering
75(13)
Chapter 8 Expectations
88(9)
Chapter 9 Consideration
97(11)
Chapter 10 Trust
108(9)
Part III Assembling a SuperTeam
117(135)
Chapter 11 Understanding Team Types
119(13)
Chapter 12 Leading the Team with RESPECT
132(16)
Chapter 13 Respecting the Rules
148(8)
Chapter 14 Building a SuperTeam
156(16)
Chapter 15 Bringing New Members into the Team
172(11)
Chapter 16 Excelling
183(17)
Chapter 17 Exiting Team Members
200(17)
Chapter 18 Motivating Through Team Rewards, Incentives, and Recognition
217(17)
Chapter 19 Seizing the Benefits of Team Diversity
234(18)
Epilogue 252(3)
Appendix A 42 SuperTips for Earning Respect from Your Team Members 255(2)
Appendix B ColorMe Company's Vision, Mission, and Guiding Philosophical Principles 257
PAUL MARCIANO, PhD, is the leading authority on employee engagement and respect in the workplace. The author of Carrots and Sticks Don't Work, he earned his doctorate in clinical psychology from Yale University and has worked in the field of human resources for more than 25 years. Marciano's mission is to spread respect in the workplace--and the world. www.PaulMarciano.com





CLINTON WINGROVE, executive vice president at Pilat HR Solutions, is a strategic HR consultant specializing in behavior engineering. His career spans work measurement, automation of warehousing and logistics, and over 25 years designing integrated HR processes and technology.